About Us


Fairfax County 9-1-1....always there...always ready...24/7/365

Your Public Safety Connection

The Department of Public Safety Communications (DPSC), also known as Fairfax County 9-1-1, is a nationally recognized public safety communications center, the largest in the Commonwealth of Virginia and one of the ten largest in the United States. DPSC receives approximately 1 million calls requesting public safety service per year and dispatches units of the Fairfax County Police Department, Fire and Rescue Department and Sheriff's Office. In addition to Fairfax County, DPSC is the designated 9-1-1 public safety answering point (PSAP) for the towns of Herndon and Vienna and the City of Fairfax located in the County. The employees of DPSC are truly the First of the First Responders and proud to serve the citizens of Fairfax County and the County's other public safety departments. The tagline of DPSC is Fairfax County 9-1-1...always there...always ready...24/7/365.

Facts About Fairfax County 9-1-1: Did You Know...

The Fairfax County 9-1-1 is the largest public safety answering point (PSAP) in the Commonwealth of Virginia and nationally recognized as a "best in class" agency for its public safety telecommunications services, training, technology and policies and procedures.

In 1981, Fairfax County adopted 9-1-1.

In 2005, the Department of Public Safety Communications was established after previously being a component of the Fairfax County Police Department.

Fairfax County 9-1-1 public safety telecommunicators regularly receive national, state and local recognitions, awards, citations and commendations for their exceptional services to the community and to their public safety partner agencies.

Fairfax County 9-1-1 receives approximately 400,000 9-1-1 calls and 420,000 non-emergency calls-and monitors approximately 1,000,000 police events and 200,000 fire and rescue/EMS events yearly.

Approximately 30 percent of 9-1-1 calls are received from traditional wire line phones, 69 percent from wireless/celluar telephones and 1 percent by Voice Over Internet Protocol (VoIP) telephones.

Fairfax County 9-1-1 is an accredited 9-1-1 center for emergency medical dispatch with the Virginia Office of Emergency Medical Services.

Fairfax County 9-1-1 is a National Center for Missing and Exploited Children (NCMEC) 9-1-1 Call Center Partner.

 

dpsc calltakers dpsc call taker fire dispatcher
dpsc call takers dpsc call takers

 


Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
Technical Questions: Web Administrator

ADA Accessibility | Website Accessibility
Awards | FOIA | Mobile | Using this Site | Web Disclaimer & Privacy Policy | Get Adobe Reader
Official site of the County of Fairfax, Virginia, © Copyright 2013

Website Feedback Website Feedback    Globe with various flags representing Web site language translations   Language Translations

Return to Graphic Version