APCO Project 33 Certification


The Fairfax County Department of Public Safety Communications (DPSC) Public Safety Training Academy recently obtained the Association of Public Safety Communications Officials (APCO) Project 33 Training Program Certification.  DPSC becomes one of only 31 9-1-1 centers in the country that have received this prestigious certification.  Of the 31 centers presently certified, two others are in Virginia; Charlottesville-University of Virginia-Albemarle County 9-1-1 and Stafford County 9-1-1.  

"This is a very significant achievement which all DPSC personnel and Fairfax County can take great pride in having accomplished," said Steve Souder, DPSC Director.  "This was a great team effort in assembling the voluminous body of information needed to submit to the Project 33 panel of organizational, education, and technological subject matter experts, that review and evaluate each submission to determine compliance with the 152 professional standards."

The APCO Project 33 Training Program Certification requires that a 9-1-1 training program comply with 152 professional public safety communications training standards.  These standards are contained within 10 categories, all in compliance with the American National Standards Institute (ANSI) criteria.

  • Definitions
  • Agency Responsibility
  • Organizational Integrity
  • General Knowledge and Skills
  • Tools, Equipment, and Technology
  • Professional Competence
  • Public Safety Call Taker
  • Law Enforcement Dispatcher
  • Fire-Rescue Services Dispatcher
  • Emergency Medical Services Dispatcher

DPSC will be formally recognized at the APCO annual conference on Aug. 21, 2012 in Minneapolis, Minn.  In addition to Project 33, DPSC will also receive recognition as a National Center for Missing and Exploited Children (NCMEC) 9-1-1 Call Center Partner at the APCO conference.  Learn more about the DPSC Public Safety Training Academy.


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