Next Generation 9-1-1


Next Generation 9-1-1 (NG9-1-1) is updating and improving the 9-1-1 service infrastructure in the United States and Canada for a wireless mobile society-enabling the public to transmit text, images, video and data to the 9-1-1 center. NG9-1-1 also envisions additional types of emergency communications and data transfer.

Today's 9-1-1

Future 9-1-1

Primarily voice calls via wireline and wireless telephones. Teletype "calls," mostly by hearing-impaired citizens. Increasing number of voice calls using Voice Over Internet Protocol (VoIP). Voice, text, or video emergency calling from any communications device via Internet-like networks.
Minimal data with call; at best, caller ID and location. Advanced data from personal safety devices such as ACN or medical alert systems.
No "long distance" 9-1-1 access. "Long distance" access and transfer and improved interoperability.
Outbound Emergency Notification practical only for residential landline phones. Location-specific emergency alerts possible for any communications device.

The core technology for the 9-1-1 system will be Internet Protocol (IP) networks. The NG9-1-1 Initiative will develop a national framework and deployment plan for the NG9-1-1 system.

Source: U.S. Department of Transportation

You can find more information about NG9-1-1 at the National Number Emergency Association (NENA) website: http://www.nena.org/


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