Non-Emergency Calls


The Fairfax County Department of Public Safety Communications Non-Emergency phone number is (703) 691-2131 / TTY (703) 877-3715


Non-Emergency TTY Info

When to Use the Non-Emergency Number

The non-emergency number can be used for any general calls related to the police or fire departments that don’t pertain to a life-threatening emergency. Examples of non-emergency calls include:

  • Non-violent disputes between neighbors
  • Property damage vehicle accidents not causing a hazard to the flow of traffic
  • Noise complaints
  • Leash law violations
  • Assistance resolving disagreements involving no crime or violence
  • General questions related to the Police Department
    • Also see FCPD website for further detailed information:

                http://www.fairfaxcounty.gov/police/

  • To follow up on a police report:
    • If you already know the name of the officer handling the report, you may contact the district station to follow up with that officer:

                http://www.fairfaxcounty.gov/police/stations/

  • General questions related to the Fire Department:
    • Also see FCFRD website for further detailed information: 

                http://www.fairfaxcounty.gov/fr/

 

Hearing or speech impaired callers

(703) 877-3715 alternate - (571) 350-1939

Fairfax County 9-1-1 is equipped with a text telephone (TTY) device to allow people who are hearing or speech impaired to communicate through their own TTY device. If you use a TTY/TDD, press the TTY keys several times after the call is answered; this may reduce the time necessary to respond to the call. Give the call taker time to connect their TTY. Tell the call taker what is needed and provide your name, phone number and address of your location. If it is safe, stay on the telephone to answer the call taker's questions. If you do not have TTY/TDD, call 9-1-1 and don’t hang up. This will leave the line open. In most cases your phone’s address will be displayed on the call taker's screen and help will be sent.


Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
Technical Questions: Web Administrator

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