Seasonal Announcements


Volunteer Income Tax Assistance (VITA)
Fuel Assistance and Crisis Assistance
Hypothermia Shelters
Hunter Mill District Winter Coat Closet Open Through March 15

Volunteer Income Tax Assistance (VITA)

If you worked in 2015, and earned less than $54,000, then you may be eligible to have a qualified tax preparation volunteer prepare your federal tax return.

IRS certified volunteers will ensure you receive the maximum tax refund and help determine if you are eligible for the earned income tax credit.

Sites are open starting January 24 through April 18. Click here to see a list of locations

Please bring the following items:

  • Proof of identification – Picture ID (for you and your spouse if filing jointly)
  • Social Security cards for you, your spouse and dependents or Individual Taxpayer Identification Number (ITIN) assignment letter for everyone in the family.
  • Wage and earning statement(s): Form W-2G, W-P 1099-R, 1099, etc.
  • All income statements for each working dependent: Form W-2, etc.
  • Interest and dividend statements from banks (Forms 1099).
  • Voided check for direct deposit.
  • Proof of health insurance coverage (Form 1095A), insurance card, Medicare or Medicaid card.
  • A copy of last year’s federal and state returns if available.

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Fuel Assistance and Crisis Assistance

The Fairfax County Department of Family Services is now accepting applications for the Crisis Assistance Program.

Crisis Assistance program helps households in emergency situations by providing primary heat security deposits and funding the repair or replacement of heating equipment. There must be a heating emergency, such as:

  • Lack of heat

  • Imminent utility cut-off

  • Inoperable or unsafe heating equipment

The application period for equipment-related assistance is November 1, 2015 through March 15, 2016.

The application period for heating fuel and utility bill assistance is January 4 through March 15, 2016.

Fuel Assistance program helps eligible low-income households with the costs of heating their homes. The application period is October 13 through November 13, 2015.

Eligibility and income limit information for both programs can be found here.


Apply Online - OR - download an application online, fill it out and mail it to:

Fairfax County Department of Family Services - Pennino Building
c/o Energy Assistance
12011 Government Center Parkway, Suite 232
Fairfax, VA 22035

You may also request an application by calling 703-787-3100 (TTY 711) or pick one up at any of the four Fairfax County regional offices:

Fairfax County Department of Family Services

  • Pennino Building
    12011 Government Center Parkway, Suite 232
    Fairfax, VA 22035
  • Annandale, Heritage Center, West Wing
    7611 Little River Turnpike
    Annandale, VA 22003
  • Reston - Lake Anne Office Building
    11484 Washington Plaza West, 4th Floor
    Reston, VA 20190
  • Richmond Highway/Alexandria - South County Center
    8350 Richmond Highway (Route 1), 4th floor
    Alexandria, VA 22309

For more information, call the Department of Family Services’ Energy Assistance phone line at 703-787-3100; TTY 711.

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Hypothermia Shelters


The Hypothermia Prevention Program is a partnership among Fairfax County government, adult shelters, and various faith, volunteer and civic organizations. Individuals in need of shelter during this time should contact the nearest adult shelter to make arrangements for shelter in one of the hypothermia shelter sites. The No Turn Away policy will be in effect beginning November 1st.

This year, Health Dept. nurse practitioners will be providing free flu shots for all clients who wish to receive one.

·        Bailey’s Crossroads Community Shelter (open Dec 1 - Mar 31; opens 4:00 pm each evening)  -  3525 Moncure Ave, Falls Church. Contact Mario Wright at or (703) 820-7621.

·        Embry Rucker Community Shelter (open Nov 1 - Mar 31; opens 5:00 pm each evening)  -  11975 Bowman Towne Drive, Reston. Contact Ken Hinkel at or (703) 437-1975; Vincent Jenkins at or (703) 437-1975.

·        Eleanor Kennedy Community Shelter (Dec 1 - Mar 31; 6:30 pm - 7:00 am)  -  9155 Richmond Hwy, Alexandria (Ft. Belvoir). Contact Tonya Golden at or at (703) 799-0200.

·        FACETS' Shelter (open Nov 29 - Mar 31)   -  Various locations around the county at faith community hosting sites.  Contact Barbara Schultheiss at or (703) 352-5090.

·        New Hope Housing and Rising Hope UMC (Dec 1 - Mar 31; 6:30 pm - 7:00 am)  -  8220 Russell Road, Alexandria. Contact Sherry Edelkamp at or at (703) 799-0200.

·        Friends of Falls Church Homeless Shelter (Nov 15 to Mar 31)  -  217 Gordon Road, Falls Church. Contact Tonya Golden at or at (703) 799-0200.


For families with children:

During business hours (8 a.m. to 4:30 p.m.), contact: Coordinated Services Planning at 703-222-0880; TTY 703-803-7914.

A CSP representative will conduct an interview with the family to determine eligibility for shelter or other emergency services and make the necessary referrals.

After business hours:

After business hours, families with children in need of shelter should go directly to the nearest family shelter. Phone numbers and addresses for year-round shelters.


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Hunter Mill District Winter Coat Closet Open Through March 15

The annual Hunter Mill District Coat Closet for adults and children who need winter coats is now open. The Coat Closet, co-sponsored with Cornerstones, operates from the Community Room of the North County Government Center at 1801 Cameron Glen Drive, Reston, on the following days until March 15:

·         Tuesdays from 10 a.m. to noon.

·         Thursdays from 6 to 8 p.m.

·         Saturdays from 10:30 a.m. to 12:30 p.m.

The Coat Closet is closed on Thanksgiving Day and Christmas Eve.

In addition to coats, hats, gloves and scarves are also available. Coats in child and adult sizes, including extra-large sizes, are available.

Donations: If you have coats and other winter apparel to donate, make sure they are in good condition and dry-cleaned. Take them to the North County Governmental Building, 1801 Cameron Glen Drive, Reston, from November 14, 2015 through February 29, 2016, 24 hours a day. Donations of winter coats are tax deductible and receipts are available.

Questions? Contact Nate King, Community Resource Associate, at 571-323-9569.

Volunteers are needed to assist clients, greet donors and sort donations. For more information, contact the Hunter Mill District Supervisor’s Office, 703-478-0283, TTY 711.

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CommonHelp Online Application

CommonHelp is the Commonwealth of Virginia's fast and easy way to apply online for many Virginia social services assistance programs such as Medicaid, SNAP, TANF, Energy Assistance and Child Care. Through a single online site, you can find out what assistance you might be eligible for and submit one application saving you time and effort.

The website is a quick and easy way for people who live in Fairfax County to find out if they might be able to get: 


If you already know you are eligible for services, a Virginia Commonhelp account will allow you to quickly and easily:

  • Check and renew benefits

  • Link your account to a specific case

  • Report changes to your account

  • Update your account information

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