Seasonal Announcements


Affordable Health Insurance - Open Enrollment 2017
Hypothermia Shelters
Fuel Assistance and Crisis Assistance
Virginia CommonHelp - Apply online for state social services

Affordable Health Insurance - Open Enrollment 2017

Open Enrollment for affordable health insurance for 2017 is November 1, 2016 to January 31, 2017.

4 key dates regarding health insurance enrollment for 2017

·        Nov 1, 2016: Marketplace open enrollment starts.

·        Dec 15, 2016: Last day to enroll for coverage starting January 1, 2017.

·        Jan 1, 2017: Health coverage can start for those who signed up by December 15, 2016.

·        Jan 31, 2017: Open Enrollment ends.

Apply online, by phone, or in-person

You can learn about and apply for health coverage several ways:

You can apply for Medicaid and FAMIS any time

The Marketplace will tell you whether you qualify for Medicaid or FAMIS. If you qualify for Medicaid or FAMIS, your coverage can begin immediately.

Get health coverage in 4 steps

1. Create an account. Go to the Health Insurance Marketplace and select Virginia to begin. Provide some basic information to setup an account. You will need an e-mail address to setup an account on If you do not have an email address you can apply for coverage by calling 1-800-318-2596 or contacting an enrollment assister.

2. Fill out the online application. You'll provide information about you and your family, like income, household size, current health coverage information, and more. This will help the health insurance marketplace identify options that meet your needs.

3. Compare your options. You'll be able to see all the options you qualify for, including private insurance plans and free and low-cost coverage through Virginia's Medicaid program and Family Access to Medicaid Insurance Security (FAMIS) program.

4. Enroll. After you choose a plan, you need to contact your chosen insurance company to pay your first premium by the due date and complete your enrollment. If you have any questions, there's plenty of help at and throughout Virginia.

For more information and assistance in applying, visit:    

Enroll Virginia

NVFS Enrollment Assistance

Cover Virginia

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Hypothermia Shelters


The Hypothermia Prevention Program is a partnership among Fairfax County government, adult shelters, and various faith, volunteer and civic organizations. Individuals in need of shelter during this time should contact the nearest adult shelter to make arrangements for shelter in one of the hypothermia shelter sites. The No Turn Away policy will be in effect beginning November 1st.

·        Bailey’s Crossroads Community Shelter (open Dec 1 - Mar 31; opens 4:00 pm each evening)  -  3525 Moncure Ave, Falls Church. Contact Milagros Jefferson at mjefferson@nvfsorg or (703) 820-7621.

·        Embry Rucker Community Shelter (open Nov 1 - Mar 31; opens 5:00 pm each evening)  -  11975 Bowman Towne Drive, Reston. Contact Ken Hinkel at or (703) 437-1975; Vincent Jenkins at or (703) 437-1975.

·        Eleanor Kennedy Community Shelter (Dec 1 - Mar 31; 6:30 pm - 7:00 am)  -  9155 Richmond Hwy, Alexandria (Ft. Belvoir). Contact Tonya Golden at or at (703) 799-0200.

·        FACETS' Shelter (open Nov 29 - Mar 31)   -  Various locations around the county at faith community hosting sites.  Contact Maria Avila at

·        New Hope Housing and Rising Hope UMC (Dec 1 - Mar 31; 6:30 pm - 7:00 am)  -  8220 Russell Road, Alexandria. Contact Sherry Edelkamp at or at (703) 799-0200.

·        Friends of Falls Church Homeless Shelter (Nov 15 to Mar 31)  -  217 Gordon Road, Falls Church. Contact Tonya Golden at or at (703) 799-0200.


For families with children:

During business hours (8 a.m. to 4:30 p.m.), contact: Coordinated Services Planning at 703-222-0880; TTY 703-803-7914.

A CSP representative will conduct an interview with the family to determine eligibility for shelter or other emergency services and make the necessary referrals.

After business hours:

After business hours, families with children in need of shelter should go directly to the nearest family shelter. Phone numbers and addresses for year-round shelters.


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Fuel Assistance and Crisis Assistance

The Fairfax County Department of Family Services is now accepting applications for the Crisis Assistance Program.

Crisis Assistance program helps households in emergency situations by providing primary heat security deposits and funding the repair or replacement of heating equipment. There must be a heating emergency, such as:

  • Lack of heat

  • Imminent utility cut-off

  • Inoperable or unsafe heating equipment

The application period for equipment-related assistance is November 1, 2016 through March 15, 2017.

The application period for heating fuel and utility bill assistance is the first workday in January through March 15, 2017.

Fuel Assistance program helps eligible low-income households with the costs of heating their homes. The application period is October 11 through November 14, 2016.

Eligibility and income limit information for both programs can be found here.


Apply Online - OR - download an application online, fill it out and mail it to:

Fairfax County Department of Family Services - Pennino Building
c/o Energy Assistance
12011 Government Center Parkway, Suite 232
Fairfax, VA 22035

You may also request an application by calling 703-787-3100 (TTY 711) or pick one up at any of the four Fairfax County regional offices:

Fairfax County Department of Family Services

  • Pennino Building
    12011 Government Center Parkway, Suite 232
    Fairfax, VA 22035
  • Annandale, Heritage Center, West Wing
    7611 Little River Turnpike
    Annandale, VA 22003
  • Reston - Lake Anne Office Building
    11484 Washington Plaza West, 4th Floor
    Reston, VA 20190
  • Richmond Highway/Alexandria - South County Center
    8350 Richmond Highway (Route 1), 4th floor
    Alexandria, VA 22309

For more information, call the Department of Family Services’ Energy Assistance phone line at 703-787-3100; TTY 711.

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Virginia CommonHelp - Apply online for state social services

CommonHelp Online Application

CommonHelp is the Commonwealth of Virginia's fast and easy way to apply online for many Virginia social services assistance programs such as Medicaid, SNAP, TANF, Energy Assistance and Child Care. Through a single online site, you can find out what assistance you might be eligible for and submit one application saving you time and effort.

The website is a quick and easy way for people who live in Fairfax County to find out if they might be able to get: 


If you already know you are eligible for services, a Virginia Commonhelp account will allow you to quickly and easily:

  • Check and renew benefits

  • Link your account to a specific case

  • Report changes to your account

  • Update your account information

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