Main Navigation Header Living Here - Fairfax County Homepage Doing Business in Fairfax County Visiting Fairfax County Fairfax County Government Using this Site Contact us

Checklist for Choosing a Nursing Facility

Virginia Department for the Aging Licensing and Certification

(You may want to use this checklist when you visit nursing facilities to help you compare one with another.
 An asterisk * indicates that this item is required by licensing or certification regulations.)

 

  • Does the facility have a framed, posted license from the State Department of Health?*
  • Does the administrator have a current license from the State Board of Examiners for Nursing Home Administrators?*
  • Is the facility certified to participate in Medicare and/or Medicaid?


Physical and Operational Considerations



  • Location Convenient for resident's personal doctor?
      -Convenient for frequent visits by family and friends?
  • Accident Prevention*
      -Rooms and halls well-lighted, free from glare?
      -Free of hazards underfoot?
      -Chairs sturdy and not easily tipped?
      -Non-slip surface on hall and bath floors?
      -Handrails in hallways and grab bars in bathroom?
  • Fire Safety
      -Does the facility have a sprinkler system?
      -Does the facility have smoke detectors?
      -Written emergency evacuation plans?
      -Fire drills at least quarterly?
      -Exit doors clearly marked and not locked or obstructed
        on the inside?
      -Stairways enclosed and doors to stairways kept closed?
  • Bedrooms*
      -Open into hall?
      -Window?
      -No more than four beds per room?
      -Easy access to each bed?
      -Drapery for each bed?
      -Nurse call bell by each bed?
      -Fresh drinking water at each bed?
      -At least one comfortable chair per patient?
      -Reading lights?
      -Clothes closet and drawers?
      -Room for a wheelchair to maneuver?
  • Toilet Facilities*
      -Easy for a wheelchair patient to use?
      -Sink?
      -Nurse call bell?
      -Hand grips on or near toilets?
      -Bathtubs and showers with non-slip surfaces?
      -Well-lighted?
  • Cleanliness*
      -Free of unpleasant odors?
      -Incontinent patients given prompt attention?
  • Day room*
      -Does it appear to be used by residents?
      -Lamps, tables and comfortable chairs?
      -Books and games available?
  • Dining Room/Food Services*
      -Attractive and pleasant?
      -Comfortable chairs and tables?
      -Meals match a posted menu and attractively served?
      -Those needing help with eating receive it?
      -Meals served on a regular schedule?
      -Residents encouraged to eat in dining room?
      -Special diets available?
  • Kitchen*
      - Food preparation, dishwashing and garbage
        areas separated?
      -Food needing refrigeration not standing on counters?
      -Kitchen help observe sanitation rules?
  • Isolation Room
      -At least one bed and bedroom available for patients
       with contagious diseases?
  • Are grounds attractive, well kept and accessible to residents?*
  • Is the home air conditioned?
  • Does the facility seem to be in good repair and condition?*
  • Is there an area where patients can sit or walk outside?
  • Is there a secure area outside for residents with dementia?

 

Back to Top

Services

  • Medical
      -Physician available in emergency?*
      -Regular medical attention assured?*
      -Thorough physical immediately before or upon admission?*
      -Medical records and plan of care kept?*
      -Other medical services (dentists, optometrists, etc.)
        available regularly?*
      -Freedom to choose pharmacy?*
      -Does the home have an x-ray machine?
      -Emergency transportation available?*
  • Nursing Services
      -Registered nurse responsible for nursing staff in
        a skilled nursing facility with 25 or more beds?
      -LPN or RN on all shifts seven days per week?
      -Nurse Aides certified through a state approved
        training program?
  • Activities Program
      -Individual resident choices and preferences observed?*
      -Group and individual activities?*
      -Residents encouraged but not forced to participate?*
      -Outside trips for those who can go?
      -Volunteers from the community work with patients?
      -Activities director or coordinator on staff?*
      -Activities offered to residents confined to their beds
        or rooms?*
  • Religious Observances*
      -Arrangements made for patient to worship as he or
       she pleases?
      -Religious observances a matter of choice?
  • Social Service
      -Social Worker available to help residents and families?*
      -Family Forums held on a regular basis?*
      -Facility has a Residents' Council that meets on a
       regular basis?
      -Facility has a Family Council that meets on a regular basis?
  • Grooming
      -Barbers and beauticians available for men and women?
  • Laundry
      -Personal clothing laundered in nursing home?
      -Special efforts made to prevent loss of clothing?
      -Laundry cost included in monthly fee?

Back to Top

Special Considerations

  • Facility provides special therapy (physical, speech, occupational) to meet the residents' needs?*
  • Can arrangements be made to meet any special needs or requirements of the resident?*
  • Is additional supervision or assistance available for confused residents or those
    with dementia?*
  • Are orientation clues (e.g. directional signs, large clocks and calendars) placed in easy view?*

Back to Top


Staff

  • Courteous and helpful toward residents and family?*
  • Is the administrator available to residents and their families during normal business hours?*


Financial Considerations

  • Contract clearly states what services and goods are and are not included in the basic fee (e.g. personal toiletries, diapers, special diets, therapies, medical supplies, extra supervision or assistance, etc.)?*
  • Are the monthly charges prorated in case the resident has to be discharged, or dies, before the end of the billing period?
  • Is the resident given a monthly itemized accounting of services and fees, and an accounting of the personal funds available?*

 

Back to Top


Attitudes and Atmosphere

  • Resident's Rights*
    • Informed of rights and responsibilities?
    • Encouraged to exercise rights as a resident and citizen (e.g. voting, etc.)?
    • May manage own finances if you choose to, receive an accounting if not?
    • Have privacy for telephone calls and visits?
    • May choose own physician, pharmacy, and care providers as long as you can afford the fees?
    • Encouraged to take part in planning own care?
    • May keep own clothes and possessions (given space limitations)?
    • Married couples may share a room if they want to?
    • Telephone numbers of the Department of Health, Division of Licensure and Certification, Complaint Coordinator.
    • The State Long-Term Care Ombudsman Program (Toll-free: 1-800-552-3402) and any local Ombudsman Program; and the Department of Rights for Virginians with Disabilities (Toll-free: 1-800-552-3462) are posted?
  • Is there an admission preference given by payment source?
  • Were you given information on the facility's waiting list, including the number of persons on the list and the dates when other persons were placed on the waiting list?*
  • Residents appear alert, dressed, and well cared for?
  • Visiting hours are convenient for family and friends?
  • Overall atmosphere is clean comfortable and secure?
  • Is there a vacancy available?

From "A Consumer's Guide to Long-term Care in Virginia"
4th edition, by Virginia Department for the Aging, February 1991.

Back to Top



Nine Steps in Choosing a Nursing Facility

Step 1:    You and your family should first ask yourselves, "What are the needs of my loved ones?"

Step 2:    List those needs.

Step 3:    Generate questions that will meet those needs and/or use the checklist enclosed.  Hold onto this list until your first formal visit to the facility.

Step 4:    Make your first visit to the facility unannounced, walk through without asking questions.  You are there to get a "feel" for the place.  If someone stops to ask you if you need any assistance, you can indicate that you are considering a placement.

Step 5:    If you liked what you saw, schedule an appointment with the Admissions Department for a later date.

Step 6:    Take your list of questions (checklist) with you to your scheduled appointment.  Allow them to give you a full orientation of the facility which should include a tour of the facility, introductions to key administration staff, and an overview of services available.  This may give you a more in-depth picture of the facility and staff.

Step 7:    Once the orientation is complete, let the staff person know that you will contact them if you decide to select their facility.  They should render you a business card and brochure.

Step 8:    Call the Ombudsman's office to get further information on the facility, such as the facility's complaint track record.

Step 9:     Sit down and review all the information that you have gathered in order to make an informed decision.

Additional Steps Provided by
The Northern Virginia Ombudsman Program