Licensing and Legislation

The Office of Licensure and Certification (OLC) regulates nursing facilities and the Department of Social Services regulates assisted living facilities. State inspectors visit facilities at least once a year to determine their compliance with state standards and their qualifications to receive Medicare and Medicaid program participants. Long-term care insurance, private pay, Medicare and Medicaid (www.cms.hhs.gov) are the ways that residents pay for long-term care. Medicare also provides information through Nursing Home Compare to help consumers research nursing home facilities.

The Ombudsman Programs all over the country have long voiced concern over poor staffing in nursing homes. If you have concerns about short staffing, we encourage you to participate in the political process and contact your legislators to let them know your experiences and suggestions for long-term care.

While in a long-term care facility, most problems can be worked out with the administration. If they cannot, assistance may be obtained through the Northern Virginia Long-Term Care Ombudsman Program. We are designated to investigate concerns and to try to resolve conflicts. Again, if we can be of any further assistance, please do not hesitate to contact our office at 703-324-5861.