• Ombudsman Program E-Newsletter (Sign Up)
  (Long-Term Care Issues and Concerns)
  
  
• Ombudsman Program E-Newsletters
  (Current & Past)
  
  
  

Resource Topics

• Abuse
• Assisted Living
• Behavior Issues
• Care Issues
• Communication
• Continuing Care Retirement Communities
• Dementia
• Discharge/Transfer
• Do Not Resuscitate (DNR)
• Elopement/Wandering/Exit-Seeking Behavior
• Emergency Preparedness
• End of Life Decisions
• Family Councils
• Home Health Care
• Legislative
• Long-Term Care General Information
• Nursing Facilities
• Privacy
• Training Resources

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Abuse

• Virginia Law Strengthens Efforts to Prevent Elder Abuse (PDF)
• Reporting Suspected Abuse

Assisted Living

• Checklist for Choosing an Assisted Living Facility (ALF)
• Consumer Consortium on Assisted Living (CCAL)
• Searching for Assisted Living? Be in the Know!
  

Behavior Issues

• Agitation in Older Persons with Dementia Caused by Environmental Stressors
• Agitation in Older Persons with Dementia Caused by Physical or Medical Problems
• Agitation in Older Persons with Dementia Caused by Sleep Problems or Psychiatric Syndromes
• Dealing with Problem Behaviors Associated with Alzheimer's Disease
• Managing the Assaultive Resident and Countering Rising Emotions

Care Issues

• Assessment and Care Plan
  • Assessment and Care Planning: The Key to Good Care
    
    
• Eye Care
  • Eye Care in the Long-Term Care Facility
    
• Family Councils
  • Family Council Activities in Northern Virginia
  • Family Councils and Office of Licensure
  • Resource for Families and Facilities
  • Why are family councils so important?
    
    
• Pain Management
  • Advocacy for the Elderly: Access to Pain and Symptom Management (PDF)
  • Pain Management in Cognitively Impaired Long-Term Care Residents (PDF)
    
    
• Resident Care
  • Ask Before Giving Items to Residents
    
    
• Restraints
  • Physical Restraints: There are alternatives
  • Virginia Restraints Reduction Initiative
    
    
• Teeth

  • Dirty Teeth Can Kill You

Communication

• Communicate More Effectively with the Cognitively Impaired
• Communication with Family Members of Residents with Alzheimer's Disease
• Gestures, A Useful Communication Technique

Continuing Care Retirement Communities

• Continuing Care Retirement Communities

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Dementia

• Agitation in Older Persons with Dementia Caused by Physical or Medical Problems
• Agitation in Older Persons with Dementia Caused by Environmental Stressors
• Agitation in Older Persons with Dementia Caused by Sleep Problems or Psychiatric Syndromes
• Checklist for a Long-Term Care Facility for Dementia Care
• Communicate More Effectively with the Cognitively Impaired
• Communication with Family Members of Residents with Alzheimer's Disease
• Dealing with Problem Behaviors Associated with Alzheimer's Disease
• Pain Management in Cognitively Impaired Long-Term Care Residents

Discharge/Transfer

• Discharge Letters: What should be included?

Do Not Resuscitate (DNR)

• Emergency Medical Service Do Not Resuscitate Program

Elopement/Wandering/Exit-Seeking Behavior

• Understanding Exit-Seeking Behavior Among Long-Term Residents

Emergency Preparedness

• Assisted Living Facilities
• Emergency Preparedness Requirements in Facilities
• Nursing Facilities

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End of Life Decisions

• Making End of Life Decisions

Home Health Care

• Tips on Dealing with Home Health Care Providers

Legislative

• How Bills Become Laws in Virginia
• Voting by Residents of Nursing Facilities and Assisted Living Facilities

Long-Term Care General Information

• If I'm doing the right thing, why do I feel so guilty?
• Myths About Aging
• Tips For Advocates: What To Watch For

Nursing Facilities

• Checklist for Choosing a Nursing Facility (NF)
• Myths About Nursing Homes
• Nursing Facilities - Admission Issues
• Nursing Facilities - Readmission Rights
• Nursing Facilities - Which are the Best Nursing Facilities in Northern Virginia?
• Realistic Expectations for Nursing Home Admission Day and Beyond
• Required Posting of Nursing Facility Staffing by January 1, 2003

Privacy

• Residents Have the Right to Personal Space
• Tips on How to Honor Residents' Right to Privacy

Training Resources

• Introduction to The Northern Virginia Long-Term Care Ombudsman Program Presentation
• Subtle Resident Abuse Presentation
  • Subtle Resident Abuse Handout

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