Good morning to all participating in this edition of Ask Fairfax! My name is Nick Perfili and I am the Customer Service Manager for the Fairfax Connector, working with our Operations and Planning teams. Joining me is Ellen Kamilakis, who is our Public Information Officer. Before I get to your questions I want to review some general information:
For all transit riders in the Washington region, Metro's online Trip Planner, available at www.wmata.com, provides personalized trip planning information. Fairfax Connector information is available from Metro's online Trip Planner (as is information from other local transit providers, such as ART, DASH and RideOn). One neat feature of the Trip Planner is being able to see what service is available near an address.
For our Reston area passengers, one of the largest changes to your service occurs next week with the closing of the Reston East Park and Ride at Wiehle Avenue. We have a comprehensive website dedicated to Reston East with closure information available at www.fairfaxcounty.gov/connector/news/dullesrail/restoneast.htm. View this website for information on bus service available throughout many Reston neighborhoods including routes 505, 551, 552, 553, 554, and 557 and for alternate park and ride information.
Fairfax Connector is growing its online presence. We recently launched our Facebook and Twitter pages. Find us on Facebook at www.facebook.com/fairfaxconnector and follow us on Twitter at www.twitter.com/ffxconnector.
Finally, in December 2009 the County finalized its Transit Development Plan (TDP) which outlines plans for the expansion and enhancement of bus service operated in the County. The TDP can be viewed online at www.fairfaxcounty.gov/fcdot/tdp.htm. The TDP, especially Chapter 7, will provide information for those of you asking about future bus service.
With that I will start answering your questions.