Expired or Lost DTV $40 Coupons Can Be Replaced
Persons whose digital television transition (DTV) coupons have expired - or which never arrived or have been lost - may request replacement coupons. Replacement requests must be made by July 31. Computers will check while the person is on-line to determine if the household at that specific address has used any of its coupons (0, 1, or 2) and whether the coupons have actually expired. If applicable, replacement DTV coupon(s) will be approved; they will arrive in 3-4 weeks and will expire after 90 days or September 30, whichever comes first.
To apply for replacement coupons, the requestor must provide name and address on-line at www.DTV2009.gov or by phone at 1-888-388-2009. Original reference or coupon numbers are not necessary.
For questions or special assistance, call the federal government's DTV Help Line at 1-888-225-5322. If your questions are not answered, then call the Fairfax County Department of Cable Communications and Consumer Protection (Communications Policy and Regulation Division) at 703-324-5900
More information about the digital television transition is available on the following topics:
- Are All of the Televisions in the Household DTV-Prepared?
- Applying for $40 DTV Coupons
- Purchasing a Converter Box
- Reviewing Converter Box Features
- Antennas and Reception Issues
- Cables or Other Equipment Needed?
- Portable and Large Projection TVs; S-Video and Composite A/V Cables
- Setting Up a Converter Box
- Setting Up a VCR or DVD
- Recycling Older Televisions
- Additional Information and Resources
- Alternative Formats
- Digital Transition Assistance for Older Adults and Adults with Disabilities