Community Emergency Alert Network -- FAQs
What is Community Emergency
Alert Network (CEAN)?
When an emergency alert is sent by the Community Emergency Alert Network administrator, you will receive it through all your registered delivery methods. These methods may include receiving the alerts by e-mail, or as a text message on your cell phone, pager or other mobile device. Read these messages promptly and follow the instructions. Additional instructions may follow throughout the emergency situation so keep your phone near you. Even if the cell phones are busy, the messages should still come through to your phone.
How does the CEAN
Additional instructions may follow throughout the emergency situation so keep your devices near you. Even if the cell phones are busy, the messages should still come through to your phone.
Who sends out
How can I check to see if my
Community Emergency Alert Network account is working?
Occasionally, carriers perform upgrades to their text messaging networks which may cause delays in receiving your alert message.
What types of alerts
will be sent?
In addition, you may register for any of these automatic alert groups:
Will my cell phone receive
What is text messaging
and how do I sign up for it?
Many carriers activate the service automatically. You should check with your carrier to make sure your text messaging is active. See the service providers listed below for more information.
What is the
difference between registering as an individual or as a
The business registration is specifically designed to allow one business contact to add up to five additional employees (for example, security managers or others involved in that businesses emergency response program). The registrant is the main contact for that business and any alerts he/she signs up for will also be received by the other people registered on the system.
Major emergency announcements will be sent to both types of users – individual and businesses – however, targeted messages may be sent to members of the business community based on their type of business, location, etc.
Where can I get additional assistance?