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Contact Us

Call the Fairfax Connector Telephone Information Center

To offer a suggestion, to file a complaint or commendation, or to report a lost or found item, please call Fairfax Connector's Telephone Information Center. You can also request schedules and brochures be mailed to your home using the Call Center. We can be reached at (703) 339-7200, TTY (703) 339-1608. Or if you would prefer, send us an email.

Hours of operation are as follows:

  • Monday - Thursday from 4:00a.m. to 1:00a.m.
  • Friday from 4:00a.m. to 3:00a.m.
  • Saturday from 5:00a.m. to 3:00a.m.
  • Sunday from 5:00a.m. to 1:00a.m.

 

Visit The Connector Stores

Hours Effective September 5, 2006

The Connector Stores offer schedules, brochures, fare media, and information about the many different traveling options in the Northern Virginia region. Our staff at The Connector Stores can assist in planning efficient travel itineraries for the commuter, tourist, or resident. Come visit us at any one of our five convenient locations.

Connector Store at Franconia Springfield Metro Station

Herndon-Monroe Park & Ride
12530 Sunrise Valley Drive, Herndon, VA 20171
Tuesday & Thursday,    6:30 a.m. - 10:30 a.m.,
and 3:00 p.m. - 7:00 p.m.

Reston East at Wiehle Avenue Park & Ride
1860 Wiehle Avenue, Reston, VA 22090
Monday & Wednesday,    6:30 a.m. - 10:30 a.m.,
and 3:00 p.m. - 7:00 p.m.

Reston Town Center Transit Station
12051 Bluemont Way, Reston, VA 20190
Monday - Friday,    6:30 a.m. - 7:00 p.m.

Springfield at Franconia-Springfield Metro Station
6880 Frontier Drive, Springfield, VA 22150
Monday - Friday,    6:30 a.m. - 7:00 p.m.

Tysons-West*Park Transit Station
8300 Jones Branch Drive, McLean, VA 22102
Monday - Friday,   10:00 a.m. - 6:00 p.m.
(Public waiting area open for self-service at 6 a.m.)



Please visit Fairfax Connector's Lost & Found page for assistance in recovering your lost property.