Consumer Central

news  News and Resources

complaints Complaints
Submit consumer complaints, search complaint history, mediation, arbitration and consumer protection laws    

home Housing

taxi Taxi Regulation
Wheel-chair accessible taxicabs, taxicab companies, taxicab drivers, tips on ensuring timely service, complaints, compliments, take a short survey on service

regulations Regulation and Licensing
Regulated activities include charities, massage, pawnbrokers, solicitors and trespass towing, laws and requirements

utilities Public Utilities
Electric, natural gas and telephone companies and contact information

television Cable Regulation
Construction, rates & fees, provider choice and service standards

comminications Connecting Your Home
Make informed choices for your telephone, television and internet services

book Education
Consumer information topics, newsletters, video-on-demand,podcasts, presentations, and resources

news News and Resources
Subscribe to our Consumer News feed, view consumer affairs videos, listen to podcasts, read our quarterly newsletter and explore consumer topics

resources  Consumer Laws and Codes
References to the Code of Virginia, the Code of Fairfax County, and federal laws are provided for informational assistance only

speak public Commissions

Consumer Protection Commission
Tenant-Landlord Commission
Trespass Towing Advisory Board

channel 16  Channel 16 Consumer Programs

Your Community, You're Connected
Consumer Focus
Connecting Your Home

publications Awards, Honors, and Recognition

  • 2011 Communicator Award – “The Informed Consumer” eNewsletter
  • 2010 NACPI – Outstanding Consumer Protection
  • 2009 NACAA Award - Foreclosure Outreach
  • 2008 NACAA Award – “The Informed Consumer” eNewsletter
  • 2007 MarCom Awards – (marketing communications) Honorable Mention for special event “Read Up and Reach Out to be an Informed Consumer”
  • 2006 NACAA  Award – “Be a Savvy Consumer” Brilliant Deceptions

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