Comcast Arbitration Provision


Fairfax County Recommends Consumers Opt Out of Comcast Arbitration Provision

Residents of the Reston area of Fairfax County who recently received an arbitration provision notice from Comcast are encouraged to opt out of the provision. While arbitration can be a quick and inexpensive way of resolving disputes, Comcast’s arbitration provision includes several significant limitations on the rights of subscribers.

Comcast customers in the Reston area of Fairfax County can opt out of Comcast’s arbitration provisions by notifying Comcast online or by mail.

To opt out online, complete the form at You will need your Comcast account number and the date you received the 2007 arbitration provision notice or welcome kit.

To opt out by mail, send a letter to Comcast at 1500 Market St., Philadelphia, Pa 19102. Attn: legal department/arbitration. Include your name, address, account number, and the statement "I do not wish to resolve disputes with Comcast through arbitration.” You must submit your letter by mail within thirty (30) days of receiving your arbitration provision notice from Comcast.

Keep a copy of your on line form or your letter for your records.

If you have any problems with your online form, call Comcast at (703)-841-7700.

If you have any problems call the Department of Cable and Consumer Services at (703) 222-8435.

August 7, 2007 Fairfax County Press Release


Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
Technical Questions: Web Administrator

ADA Accessibility | Website Accessibility
Awards | FOIA | Mobile | Using this Site | Web Disclaimer & Privacy Policy | Get Adobe Reader
Official site of the County of Fairfax, Virginia, © Copyright 2013

Website Feedback Website Feedback    Globe with various flags representing Web site language translations   Language Translations

Return to Graphic Version