The Informed Consumer Newsletter

The Consumer Affairs Branch publishes our quarterly newsletter, The Informed Consumer, to keep the consumer abreast of current consumer issues and concerns. The newsletter also includes articles of special interest to members and leaders of the common interest communities.

All issues are presented in PDF format. To receive future issues of The Informed Consumer delivered to your email inbox, email:, call 703-222-8435, or visit this Fairfax County government webpage to maintain your subscription.

Fall 2014

  • Your Acess to Free Credit Reports
  • HOA & Civic Association News and Updates

Archived Issues

Note: information was accurate at the time of publication. Some links may no longer work. The most timely information is available via our website

Summer 2014

  • Cell Phone "Credit Muling"
  • HOA & Civic Association News and Updates

Winter 2014

  • NCPW 2014 March 2-8
  • HOA & Civic Association News and Updates

Fall 2013

  • FBI Alert: Reverse Mortgage Scams
  • Telemarketing Fraud Tips from
  • Energy Action Fairfax—Step Up to Savings
    FREE Association Presentation

Spring 2013

  • Know Before You Owe: Paying for College
  • Protect Yourself from Medical Identity Theft
  • 10 Ways to Avoid Fraud

Winter 2013

  • National Consumer Protection Week 2013
  • 5 Steps for New Association Board Members
  • 2013 WMCCAI Expo

Fall 2012

  • Shopping Online This Holiday Season?
    FTC Offers Advice on Getting the Best Deal
  • Thinking of Buying a New TV?
  • Has Your Community Established Its Association Complaint Procedure?

Summer 2012

  • Save Money and Energy: Home Heating & Cooling Tips
  • #140CharacterFraud Twitter Scammers
  • Consumer Financial Protection Bureau Online Database

Spring 2012

  • Preparing for the Fall:  Scholarship Scams
  • How to Get the Best from Your Cable Co.

Winter 2012

  • National Consumer Protection Week 2012
  • New Rules for Robocalls

Fall 2011

  • Online Scams: What’s Trending?
  • Flooded Rental Unit

Summer 2011

  • Cramming: Mystery Phone Charges
  • Back to School Savings
  • Hiring a Hme Improvement Contractor

Spring 2011

  • One out of 7 Virginians Has Unclaimed Property
  • "Gas-Saving" Products: Fact or Fuelishness?
  • The Virginia Common Interest Community
    • Ombudsman Regulations

Winter 2011

  • National Consumer Protection Week
  • Scams to Avoid in an Online Job Search
  • Digital TV Purchase Tips

Fall 2010

  • Auto Repair Facilities Act

Summer 2010

  • Free Credit Reports
  • Disputing Credit Report Errors

Spring 2010

  • New Credit Card Rules
  • Lifelock to Provide Consumer Refunds

Winter 2010

  • Consumer Focus: Bed Bugs
  • National Consumer Protection Week

Spring 2009

  • Is that Solicitor at My Door Legitimate?
  • Prepare Yourself for the Digital Transition

Fall 2009

  • Foreclosure Rescue Scams
  • Hiring a Home Improvement Contractor

Winter 2009

  • Common Interest Community (CIC) Board
  • Travel Tips

Fall 2008

  • Foreclosure Fall Out: Renters are Feeling it Too!
  • Gift Cards - Seasonal Tips

Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
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