The Informed Consumer Newsletter
Contact Us
- 703-222-8435, TTY 711
- consumer@fairfaxcounty.gov // Submit E-mail Form
Submit Complaint
- Complaint, Mediation & Arbitration Guide
- Submit Consumer Complaint Online
- Submit Complaint to Other Departments
Complaint History
Community Outreach
The Consumer Affairs Branch publishes our quarterly newsletter, The Informed Consumer, to keep the consumer abreast of current consumer issues and concerns. The newsletter also includes articles of special interest to members and leaders of the common interest communities.
All issues are presented in PDF format. To receive future issues of The Informed Consumer delivered to your email inbox, email: consumer@fairfaxcounty.gov, call 703-222-8435, or visit this Fairfax County government webpage to maintain your subscription.
Spring 2013
- Know Before You Owe: Paying for College
- Protect Yourself from Medical Identity Theft
- 10 Ways to Avoid Fraud
Archived Issues
Note: information was accurate at the time of publication. Some links may no longer work. The most timely information is available via our website.
Winter 2013
- National Consumer Protection Week 2013
- 5 Steps for New Association Board Members
- 2013 WMCCAI Expo
Fall 2012
-
Shopping Online This Holiday Season?
FTC Offers Advice on Getting the Best Deal - Thinking of Buying a New TV?
- Has Your Community Established Its Association Complaint Procedure?
Summer 2012
- Save Money and Energy: Home Heating & Cooling Tips
- #140CharacterFraud Twitter Scammers
- Consumer Financial Protection Bureau Online Database
Spring 2012
- Preparing for the Fall: Scholarship Scams
- How to Get the Best from Your Cable Co.
Winter 2012
- National Consumer Protection Week 2012
- New Rules for Robocalls
Fall 2011
- Online Scams: What’s Trending?
- Flooded Rental Unit
Summer 2011
- Cramming: Mystery Phone Charges
- Back to School Savings
- Hiring a Hme Improvement Contractor
Spring 2011
- One out of 7 Virginians Has Unclaimed Property
- "Gas-Saving" Products: Fact or Fuelishness?
-
The Virginia Common Interest Community
- Ombudsman Regulations
Winter 2011
- National Consumer Protection Week
- Scams to Avoid in an Online Job Search
- Digital TV Purchase Tips
Fall 2010
- Auto Repair Facilities Act
Summer 2010
- Free Credit Reports
- Disputing Credit Report Errors
Spring 2010
- New Credit Card Rules
- Lifelock to Provide Consumer Refunds
Winter 2010
- Consumer Focus: Bed Bugs
- National Consumer Protection Week
Spring 2009
- Is that Solicitor at My Door Legitimate?
- Prepare Yourself for the Digital Transition
Fall 2009
- Foreclosure Rescue Scams
- Hiring a Home Improvement Contractor
Winter 2009
- Common Interest Community (CIC) Board
- Travel Tips
Fall 2008
- Foreclosure Fall Out: Renters are Feeling it Too!
- Gift Cards - Seasonal Tips


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