The Informed Consumer

The Consumer Affairs Branch publishes our quarterly newsletter, The Informed Consumer, to keep the consumer abreast of current consumer issues and concerns. The newsletter also includes articles of special interest to members and leaders of the common interest communities.

To receive future issues of The Informed Consumer delivered to your email inbox, email:, call 703-222-8435, or visit this Fairfax County government webpage to maintain your subscription.

Fall 2015

  • Avoid Charity Scams this Holiday Season
  • Shopping for Gift Cards
  • Online Shopping Tips for the Holiday Season
  • Your Community, You're Connected

Archived Issues

Note: information was accurate at the time of publication. Some links may no longer work. The most timely information is available via our website

Summer 2015

  • Fairfax County Consumer Protection Ordinance
  • FTC Scam Alert:  Is that Work-At-Home Job Going to Pay?
  • Fairfax County Noise Ordinance Amendment
  • Your Community, Your Call Launched a New Name and New Ways to Engage

Winter 2015 (PDF)

  • Tax ID Theft Tops FTC Complaints in 2014
  • National Consumer Protection Week 2015
  • Your Community, Your Call Launches a New Name and Look 

Fall 2014 (PDF)

  • Your Acess to Free Credit Reports
  • HOA & Civic Association News and Updates

Summer 2014 (PDF)

  • Cell Phone "Credit Muling"
  • HOA & Civic Association News and Updates

Winter 2014 (PDF)

  • NCPW 2014 March 2-8
  • HOA & Civic Association News and Updates

Fall 2013 (PDF)

  • FBI Alert: Reverse Mortgage Scams
  • Telemarketing Fraud Tips from
  • Energy Action Fairfax—Step Up to Savings FREE Association Presentation

Spring 2013 (PDF)

  • Know Before You Owe: Paying for College
  • Protect Yourself from Medical Identity Theft
  • 10 Ways to Avoid Fraud

Winter 2013 (PDF)

  • National Consumer Protection Week 2013
  • 5 Steps for New Association Board Members
  • 2013 WMCCAI Expo

Fall 2012 (PDF)

  • Shopping Online This Holiday Season?
    FTC Offers Advice on Getting the Best Deal
  • Thinking of Buying a New TV?
  • Has Your Community Established Its Association Complaint Procedure?

Summer 2012 (PDF)

  • Save Money and Energy: Home Heating & Cooling Tips
  • #140CharacterFraud Twitter Scammers
  • Consumer Financial Protection Bureau Online Database

Spring 2012 (PDF)

  • Preparing for the Fall: Scholarship Scams
  • How to Get the Best from Your Cable Co.

Winter 2012 (PDF)

  • National Consumer Protection Week 2012
  • New Rules for Robocalls

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