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Monday - Friday 8 AM - 4:30 PM
Applications are made in person and not accepted after 4 PM
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Fairfax County regulates taxicabs operating in the county. Meter rates charged by taxicabs are set by the Fairfax County Board of Supervisors and are contained in Chapter 84.1 of the Fairfax County Code.
Drivers
A license, known as a “hack license” or “face”, is issued to Fairfax
County taxicab drivers following their successful completion of the
application process.
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| Temporary License | Permanent License |
A hack license is an individual license and it allows the licensed
individual to drive a taxicab in Fairfax. Each person wishing
to drive a Fairfax taxicab must obtain their own hack license.
To start the application process, the prospective driver must
interview and be sponsored by one of the four taxicab companies
having authority to operate in Fairfax County:
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- During the application process, the applicant will be required to complete various forms, pay fees, and pass an English test, a map test, and a code knowledge test. Additional information and details can be obtained from the taxicab company.
- Driver requirements can be found in the Fairfax County Code Chapter 84.1. Public Transportation.
Companies
To operate a Fairfax County authorized taxicab company, called an operator, the operator must have a certificate for each of the taxicabs in the company. The Fairfax County Board of Supervisors sets the total number of certificates allowed in the County. This is done to ensure the safety of the riding public and establishes a balance between a sufficient number of taxicabs to support the riding public as well as not saturating the area with taxicabs so hackers may earn a reasonable income.
| Fairfax Red Top | Fairfax White Top |
| 11 Hillwood Avenue | 3706 Mount Vernon Ave |
| Falls Church, VA 22046 | Alexandria, VA 22305 |
| 703-536-8000 | 703-644-4500 |
| Fairfax Yellow | Springfield Yellow |
| 11 Hillwood Avenue | 7956-E Twist Lane |
| Falls Church, VA 22046 | Springfield, VA 22153 |
| 703-536-8000 | 703-451-2255 |
- A certificate is issued to a taxicab company owner authorizing the company to place a vehicle in to operation as a taxicab in Fairfax County.
- Fairfax County certificated taxicabs must be driven by licensed Fairfax County taxicab drivers.
- Operator requirements can primarily be found in Article 2 of Chapter 84.1 of the Fairfax County Code. Scroll down the left side and click on Chapter 84.1. Public Transportation. Select Article 2 on the right side of the screen to read the article.
Cross Jurisdiction Trips
Fairfax County has reciprocity agreements with many of the surrounding jurisdictions. Reciprocity simply means when a trip in a taxicab is taken across a jurisdictional boundary, one end of the trip must be in the jurisdiction where the taxicab received its taxicab licensed or authorization. Taxicabs from a jurisdiction other than Fairfax County, such as Arlington County or City of Alexandria, cannot both pick up and drop off in Fairfax County.
Survey
Tell us what you think about Fairfax County taxicab service. Help Fairfax County ensure you receive the best possible service from taxicabs regulated by the county. Take a moment to fill out a short survey and share your comments. If you do not use Fairfax County taxicabs, please tell us what we can do to change that.
If you have a smartphone, scan the QR code to go directly to the survey. QR code stickers are also on the side rear windows of all Fairfax County taxicabs. The short survey can be completed while you are on the go.
The survey is from the Fairfax County Department of Cable and Consumer Services, Regulation and Licensing Branch.
Website Survey 