Fees for Services

The CSB charges fees to help offset the cost of providing services. Public tax dollars help fund the services delivered by the CSB, but they don't cover the entire cost. Fees are set annually.

Discounted fees for uninsured individuals are offered using a sliding scale, based on income and number of dependents. In addition, our Financial Assessment and Screening Team (FAST) can help determine whether you or your children are eligible for assistance through Medicaid or other health care financing programs.

We accept credit cards, checks, money orders and cash payments. Call our Billing Office at 703-324-7026, TTY 711 if you have a question about your bill or would like to make a credit card payment over the phone.

Note: This information does not apply to Infant & Toddler Connection (ITC) services. To find out about those costs, visit our ITC cost of services page

General Information about Fees

The Need to Charge Fees and Availability of Subsidies

  • Fees are charged to offset the cost of providing treatment services.
  • You and/or your legally responsible party are responsible for paying the full fee for services.
  • If you or your legally responsible party are unable to pay the full fee, you may request a subsidy and/or an extended payment plan.
    • Subsidies can only be applied to services not covered by your insurance.
    • Subsidies are based on the CSB's Ability to Pay Scale guidelines. Acrobat PDF file
    • Subsidies will not be granted for services which have been determined by the CSB to be ineligible, such as flat rates charged for lab fees.
  • When requesting a subsidy based on the Ability to Pay Scale, you must submit documentation of your income and family size at least once a year, or whenever financial circumstances change.
  • Subsidies will be reevaluated annually based on the information and documentation you provide.
  • You will be notified if there is a change in your subsidy.

Annual Review of Fees

  • Fees are reviewed and established annually by the CSB Board of Directors and submitted to the Fairfax County Board of Supervisors and the Fairfax and Falls Church City Councils.

Learn about
changes to CSB fees

Effective January 1, 2014

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Fairfax-Falls Church Community Services Board

24-Hour CSB Emergency Services
Phone: 703-573-5679 | TTY: 703-207-7737

CSB Entry & Referral
Phone: 703-383-8500 | TTY: 711
Contact the CSB by Email

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CSB Administrative Office
12011 Government Center Parkway, Suite 836, Fairfax, VA 22035-1100
Phone: 703-324-7000 | Fax: 703-324-7092 | TTY: 711

Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
Technical Questions: Web Administrator

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