CSB Services - Support Coordination


In Virginia, CSBs are the “local public entities” that determine eligibility and provide for long-term "case management" services, also known as "support coordination." CSBs coordinate community-based supports for individuals diagnosed with developmental (including intellectual) disability and for individuals admitted to or discharged from state training centers and hospitals.

Support coordination services include:

  • Intake and discharge planning.
  • Eligibility determination for the new "Home and Community Based Medicaid Waivers for Individuals with Developmental Disability." This new waiver will combine and replace two current waivers, referred to as Intellectual Disability (ID) Waiver and Developmental Disability (DD) Waiver. [Note: The Commonwealth of Virginia proposes to redesign the ID and DD Waivers into three needs-based waivers. The CSB will remain the single point of entry into these redesigned Waiver services when they are implemented. Eligibility determination and administration of the Elderly or Disabled with Consumer Direction (EDCD) Waiver remains with the Fairfax County Health Department and is not a CSB responsibility.]
  • Collaborating with the individual and family to develop and facilitate an individualized plan of supports.
  • Family, community, and crisis supports.
  • Help with accessing publicly-funded and community-based services.

To learn more about the intake process for persons with developmental (including intellectual) disability, call 703-324-4400, TTY 711 and ask to speak with an intake worker.


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24-Hour CSB Emergency Services
Phone: 703-573-5679 | TTY: 711

CSB Entry & Referral
Phone: 703-383-8500 | TTY: 711
Contact the CSB by Email

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Tisha Deeghan, Executive Director

CSB Administrative Office
12011 Government Center Parkway, Suite 836, Fairfax, VA 22035-1100
Phone: 703-324-7000 | Fax: 703-653-6626 | TTY: 711

Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
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