CSB Services - Intensive Service / Support Coordination
Intensive Service/Support Coordination, also known as “targeted case management,” provides a long-term, intensive level of service and support coordination for individuals with intellectual disability, serious mental illness, serious emotional disturbance, and/or severe substance use disorders, and for those who are at risk of serious emotional disturbance and/or substance use disorders.
Services include:
- Assessment
- Collaborating with the individual to develop and monitor a service plan
- Family and community supports
- Counseling
- Crisis intervention
- Intake and discharge planning (learn more about the intake process for persons with intellectual disability or call 703-324-4400, TTY 703-324-4495)
- Helping people access publicly-funded and community-based services outside the CSB
To find out about these services, call CSB Entry and Referral Services (available Monday through Friday, 8 a.m. to 6 p.m.) at 703-383-8500, TTY 711. Staff can take calls in English and Spanish and can access other languages when needed.


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