CSB Services - Intensive Service / Support Coordination

Intensive Service/Support Coordination, also known as “targeted case management,” provides a long-term, intensive level of service and support coordination for individuals with intellectual disability, serious mental illness, serious emotional disturbance, and/or severe substance use disorders, and for those who are at risk of serious emotional disturbance and/or substance use disorders.

Services include:

  • Assessment
  • Collaborating with the individual to develop and monitor a service plan
  • Family and community supports
  • Counseling
  • Crisis intervention
  • Intake and discharge planning (learn more about the intake process for persons with intellectual disability or call 703-324-4400, TTY 703-324-4495)
  • Helping people access publicly-funded and community-based services outside the CSB

In Virginia, CSBs are the “local public entities” to provide support coordination for individuals admitted to or discharged from state training centers and for persons diagnosed with intellectual disability who receive community-based services. The Fairfax-Falls Church CSB and other CSBs in Virginia have an important role in implementing the settlement agreement between the Commonwealth of Virginia and the U.S. Department of Justice regarding rights of individuals with disabilities to receive services in their communities.

To find out about these services, call CSB Entry and Referral Services (available Monday through Friday, 8 a.m. to 6 p.m.) at 703-383-8500, TTY 711. Staff can take calls in English and Spanish and can access other languages when needed.

Fairfax-Falls Church Community Services Board

24-Hour CSB Emergency Services
Phone: 703-573-5679 | TTY: 711

CSB Entry & Referral
Phone: 703-383-8500 | TTY: 711
Contact the CSB by Email

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Tisha Deeghan, Executive Director

CSB Administrative Office
12011 Government Center Parkway, Suite 836, Fairfax, VA 22035-1100
Phone: 703-324-7000 | Fax: 703-653-6626 | TTY: 711

Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
Technical Questions: Web Administrator

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