DFS Lobby in the Pennino Building in Fairfax Closed

The Department of Family Services lobby on the second floor in the Pennino Building at 12011 Government Center Parkway, Fairfax is closed

Services for the SNAP, TANF, and Medicaid programs, as well as financial, energy and child care assistance, are available from the Pennino office. Be advised that since this area is a temporary lobby during the construction on the second floor, it is much smaller than before and the wait time for services is much longer.

The good news: you do not need to come to the Pennino office to receive services. You can do everything online using CommonHelp, the new website for public assistance benefits.

Through CommonHelp you can:

  • Apply for SNAP, Medicaid, TANF, Child Care, or Energy Assistance
  • Check the status of your case
  • Renew your case

If you don’t have a computer at home or access to one from places such as the Fairfax County Public Libraries or a community center, you may call us at 703-324-7500 or visit any of our other offices:

Heritage Center
7611 Little River Turnpike
West Wing, 5th floor
Annandale, VA 22003
South County Center
8350 Richmond Highway
4th floor
Alexandria, VA 22309
Lake Anne Plaza
11484 Washington Plaza West
4th floor
Reston, VA 20190

We trust that you will find the new online and telephone services helpful and convenient. Thank you.


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Fairfax County Department of Family Services
[ 12011 Government Center Parkway, Fairfax, VA 22035 ]
[ 703-324-7500 ]

Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
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