Fairfax County Offers Digital Transition Assistance for Older Adults and Adults with Disabilities


Department of Family Services/ Fairfax Area Agency on Aging
12011 Government Center Parkway, Suite 708
Fairfax, Virginia 22035-1104
Contact for News Media:  Grace Lynch, Communications Manager
Division of Adult and Aging Services
Fairfax County Department of Family Services
703-324-5277, TTY 703-449-1186
Grace.Lynch@fairfaxcounty.gov
NR: 18-08
December 9, 2008

Fairfax County Offers Digital Transition Assistance
to Older Adults and Adults with Disabilities

Older adults and adults with disabilities who are having difficulty preparing their analog television for the nationwide digital transition can receive assistance from Fairfax County. Telephone assistance is available from the county’s Department of Cable Communications and Consumer Protection. Some residents may also be eligible for free assistance to install the converter box from the county’s Volunteer Solutions program.

All major TV stations will begin broadcasting exclusively in digital after February 17, 2009. People with analog TVs that use antennas to pick up broadcast channels must install a converter box, subscribe to cable/satellite or purchase a new digital set to continue watching TV.

Some older adults and adults with disabilities may have difficulty with this, particularly with installing a converter box.

Telephone assistance covers questions about the transition process and assistance on how to install a TV converter box. For information or assistance, contact the Department of Cable Communications and Consumer Protection at 703-324-5900, TTY 711,
wwwcprd@fairfaxcounty.gov or visit   www.fairfaxcounty.gov/cable.

Fairfax County’s Volunteer Solutions program will provide volunteers to county residents who meet the following criteria: 

  1. Fairfax County residency;
  2. Age 60 years or older or have a disability and age 18 or older;
  3. Unable to install the converter box and can not find help;
  4. No television in the home that has a digital tuner or is connected to cable/satellite.

To request a volunteer, call 703-324-7118; TTY 703-449-1186 or e-mail DFSAAAVOLUNTEER@fairfaxcounty.gov. Volunteer Solutions is a program of the Department of Family Services’ Division of Adult and Aging Services and Fairfax Area Agency on Aging. For reasonable accommodations call 703-324-5406; TTY 703-449-1186.

Fairfax County is committed to nondiscrimination on the basis of disability in all county programs, services and activities. To request this information in an alternate format, call Department of Family Services' Fairfax Area Agency on Aging at 703-324-5411, TTY 703-449-1186.

###


Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
Technical Questions: Web Administrator

ADA Accessibility | Website Accessibility
Awards | FOIA | Mobile | Using this Site | Web Disclaimer & Privacy Policy | Get Adobe Reader
Official site of the County of Fairfax, Virginia, © Copyright 2013

Website Feedback Website Feedback    Globe with various flags representing Web site language translations   Language Translations

Return to Graphic Version