Volunteers Needed to Help Low Income Families Prepare and File Their Taxes

Contact for News Media:
Amy Carlini, Communications Director
Department of Family Services
703-324-7758, TTY 703-222-9452

12011 Government Center Parkway, Suite 500
Fairfax, Virginia 22035-1102

November 3, 2011

News Highlights

  • Volunteers are needed to help residents file taxes.
  • Last year, volunteers helped more than 4,300 low-income families receive over $8 million in refunds.
  • To register as a volunteer please visit www.nvacash.org.
  • For more information call the Department of Family Services at 571-749-7838, TTY 711

During this time of economic challenges and growing need, this is an opportunity to provide real, tangible assistance to hardworking people in our community by helping them file their taxes, and in many cases, obtain a tax refund.

The Volunteer Income Tax Assistance Program, locally known as the Northern Virginia CASH Campaign -- Creating Assets, Savings and Hope – relies on volunteers to deliver tax preparation services at no cost to working families and individuals in our community.

Last year, volunteers donated approximately 16,580 hours of their time and helped low-income families in Northern Virginia receive over $8 million in federal tax refunds. Over $1.7 million was awarded back to those families who qualified for the Child Tax Credit (CTC). In total, volunteers helped more than 4,300 families prepare their taxes last year.

For the fourth year, the Fairfax County Department of Family Services is coordinating the program and is ready to begin recruiting volunteers to serve as greeters/screeners, IT support, interpreters, outreach specialists and tax preparers to operate the tax assistance program at over 20 sites throughout Northern Virginia.

Free training and certification will be provided and required by the Internal Revenue Service (IRS) for those interested in preparing taxes.

“We need as many volunteers as possible to help people find out about the Earned Income Tax Credit and other assistance that may be available to help them afford basic necessities such as rent or food for their children,” said Dai Nguyen, Employment and Training Program manager for the Fairfax County Department of Family Services.

Make a significant difference in the quality of life for many families in your community by volunteering just three to six hours per week during tax season, January - April 2012.

To register as a volunteer, please visit VITA. For more information about the VITA program please visit www.nvacash.org or contact James Do at 571-749-7838; TTY 711, or Thea Frisby at 703-533-5702; TTY 711. For information about how to reach these locations using public transportation, visit www.fairfaxconnector.com 703-339-7200; TTY 703-339-1608 or www.wmata.com 202-637-7000; TTY 202-638-3780.


Fairfax County is committed to nondiscrimination on the basis of disability in all county programs services and activities. Reasonable accommodations will be provided upon request. To request this information in an alternate format, call 703-324-7758; TTY 703-222-9452.


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