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TextWhat is a Long-Term Care Ombudsman?
A Long-Term Care Ombudsman:
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Advocates for improving the quality of life for persons receiving long-term care services.
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Resolves complaints against long-term care providers through counseling, negotiation and investigation .
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Provides information about long-term care providers to help consumers make an informed decision.
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Educates the community about long-term care issues.
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Visits residents of long-term care facilities on a weekly basis through our volunteer program.
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Trains long-term care staff.
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Consults with providers.
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