Long-Term Care Ombudsman Program - General Information


What type of information is available about long-term care providers?

The Long-Term Care Ombudsman assists the consumer in making an informed decision about long-term care providers (nursing facilities, assisted living facilities, adult day programs and home care agencies) by offering information regarding providers' available services; the Long-Term Care Ombudsman complaint track record; Virginia Department of Health Licensure Inspection Survey Reports; checklists of typical questions concerning placement; and what to expect from the admissions process.  The Long-Term Care Ombudsman Program is not a licensing/regulatory agency, but may work together with a licensing/regulatory agency.

  • We can assist in resolving complaints through negotiation or investigation.

  • We can assist you in exercising your rights.

  • We can provide information about nursing facilities, assisted living facilities, home care agencies, and residents' rights.

  • We can provide weekly visits to facility residents through our volunteer program.

We advocate for persons receiving care in their homes, or in nursing facilities and assisted living facilities.  The Northern Virginia Long-Term Care Ombudsman Program receives funding through the jurisdictions of Alexandria, Arlington, Fairfax, and Loudoun.  As of July 1, 2013, for facilities in the Prince William jurisdiction, please call 703-792-7662.  Anyone can call our program regardless of where they live, whether in another state or another country, for information on long-term care. 

For further information about services for older adults, contact your local Area Agency on Aging (AAA):

 


Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
Technical Questions: Web Administrator

ADA Accessibility | Website Accessibility
Awards | FOIA | Mobile | Using this Site | Web Disclaimer & Privacy Policy | Get Adobe Reader
Official site of the County of Fairfax, Virginia, © Copyright 2013

Website Feedback Website Feedback    Globe with various flags representing Web site language translations   Language Translations

Return to Graphic Version