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TextLong-Term Care Ombudsman Program - General Information
What type of information is available
about long-term care providers?
The Long-Term Care Ombudsman assists the consumer in making an informed
decision about long-term care providers (nursing facilities, assisted
living facilities, adult day programs and home care agencies) by offering
information regarding providers' available services; the Long-Term Care
Ombudsman complaint track record; Virginia Department of Health Licensure
Inspection Survey Reports; checklists of typical questions concerning
placement; and what to expect from the admissions process.
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We can assist in resolving complaints through negotiation or investigation.
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We can assist you in exercising your rights.
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We can provide information about nursing facilities, assisted living facilities, home care agencies, and residents' rights.
We advocate for persons receiving care in their
homes, or in nursing facilities and assisted living facilities.
The Northern Virginia Long-Term Care Ombudsman Program receives
funding through the jurisdictions of Alexandria, Arlington,
Fairfax, Loudoun and Prince William. Anyone can call our
program regardless of where they live, whether in another state or
another country, for information on long-term care.
For further information about services for older adults, contact your
local Area Agency on Aging (AAA):
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Alexandria Agency on
Aging: 703-746-5999, TTY 711
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Arlington Area Agency on Aging: 703-228-1700, TTY 711
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Fairfax Area Agency on Aging:
703-324-7948, TTY 711
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Loudoun Area Agency on
Aging: 703-777-0257, TTY 711
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Prince William Area Agency on
Aging: 703-792-6400, TTY
711
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