Streetlight Outage


Streetlights in Fairfax County are maintained by either Dominion Virginia Power or Northern Virginia Electric Cooperative (NOVEC). The Virginia Department of Transportation (VDOT) operates the streetlights along interstates and at major interchanges.

Report an outage

  • Dominion Virginia Power: Call 1-866-DOM-HELP (366-4357), TTY 711
    Dominion Virginia Power uses a coding system when responding to repair orders where the problem cannot be resolved on the first visit. If further work is required to correct the problem, a color-coded tag is wrapped around the light post: blue (overhead repair is required), green (underground repair is necessary) and yellow (underground cable is damaged and needs repair).

  • NOVEC: Call 1-888-335-0500, TTY 711
     
  • Streetlight Outage at Major Interchanges or a Traffic Light Problem: Call VDOT: 1-800-FOR-ROAD (1-800-367-7623), TTY 711

When reporting an outage to Dominion Virginia Power or NOVEC, you will need to have the location of the pole and the pole number. To find the light pole number, on the map below, use the search box and enter the address nearest to the light outage, then use the “Zoom” tool to view the pole number of a specific streetlight.

If you need additional information or assistance, please contact the Capital Facilities Utilities Design and Construction Division, 703-324-5111, TTY 711.


Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
Technical Questions: Web Administrator

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