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TextStreetlight Outage
To report an outage
Streetlights in Fairfax County
are maintained by either Dominion Virginia Power or Northern
Virginia Electric Cooperative (NOVEC). The Virginia Department of
Transportation (VDOT) operates the streetlights along interstates and at
major interchanges.
♦ To report a streetlight outage to Dominion Virginia Power, call 1-866-DOM-HELP (366-4357), TTY 711.
♦ To report a streetlight outage to NOVEC, report the outage online or call 1-888-335-0500, TTY 711.
♦ To report a streetlight outage at major interchanges or a traffic light problem, call VDOT at 1-800-FOR-ROAD (1-800-367-7623), TTY 711.
When reporting an outage, you will need to have the location of the pole and the pole number. To assist you in locating the number, a map of streetlights is available through My Neighborhood. (See below for step-by-step directions.)
If you need additional information or assistance, please contact the Capital Facilities Planning and Design Division, 703-324-5800, TTY 711.
To view the streetlights map
- Go to My Neighborhood (this will open a new window).
- Type in the address in the search boxes. Be sure to type the street number in the first box, street name in the second box, and the type (drive, circle, avenue, etc) in the third box using the drop down menu. Then click “Search.”
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Next, under the “Available Map Types” using the drop down menu select
“Streetlights.”
- Use the “Zoom” tool to view the pole number of a specific streetlight.
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