FAQs: Snow Removal


Where do I call about getting my street plowed?

What if my street is in a new development or a development still under construction?

What if my street is in a townhouse or condominium complex?

What about my pipestem driveway?

Will the county plow my street?

Who is responsible for clearing snow from the sidewalks in my neighborhood?

Where do I call about snow removal at a county facility?


Where do I call about getting my street plowed?
The Virginia Department of Transportation is responsible for removing snow and ice from the thousands of miles of public roads (interstate, primary and secondary) in Fairfax County. Clearing is done on a priority basis, with interstates and high volume roads cleared first. Once the most heavily traveled roads and emergency routes are adequately clear, snow crews move to less-traveled roads and subdivisions.

Public roadways maintained by the Virginia Department of Transportation can typically be identified by a route number sign (a small rectangular sign with black numbers on a white background) posted at the intersection with other streets. Please contact their Northern Virginia District Office for additional information (703-383-8368, TTY 711).

If your street is not identified with a route number sign, it is most likely privately maintained. Snow removal on privately maintained roads is the responsibility of the property owners along the road or the homeowner association. See below for further information.
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What if my street is in a new development or a development still under construction?
If a state route number is not posted in a subdivision, the road is likely either a privately maintained street, or a future public road that is secured through a development agreement and security that is held by Fairfax County, commonly referred to as being "under bond." For information regarding snow and ice removal within a subdivision under bond, contact the Environmental and Facilities Inspections Division at 703-324-1950, TTY 711. Further information also may be found in the document "Snow Removal at Projects Under Development (Under Bond)" (PDF).
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What if my street is in a townhouse or condominium complex?
If a street in a townhouse or condominium complex is not posted with a state route number, it is a private street that is the responsibility of the homeowner/condominium association to plow. Please contact your association or property manager for further information.
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What about my pipestem driveway?
Pipestem driveways are privately owned and maintained by the property owners on the pipestem. Snow removal would be the property owners' responsibility.
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Will the county plow my street?
Fairfax County plows only a few miles of designated sections of roadway that are in the Fairfax County Road Maintenance and Improvement Program. These road sections are identified by blue signs that say, "Fairfax County Maintained Here to XXX feet." For snow removal on these street sections, please contact the Maintenance & Stormwater Management Division at 703-877-2800, TTY 711 or by e-mail.
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Who is responsible for clearing snow from the sidewalks in my neighborhood?
Neither the Virginia Department of Transportation nor Fairfax County clears snow and ice from public walkways (sidewalks and trails). While not legally obligated, citizens and businesses are asked to help keep sidewalks safe. They should, as soon as feasible, clear snow off the sidewalks in front of their property so that all pedestrians, especially school children, those with disabilities, and the elderly, may walk securely.

Homeowner associations may require members of their communities to clear walkways abutting their property. Please contact your association or property manager for further information.
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Where do I call about snow removal at a county facility?
The Department of Public Works and Environmental Services is responsible for snow removal at most general county facilities (governmental centers, public safety and judicial complex, libraries, health, community centers, and the like). Clearing is performed on a priority basis, with government centers and public safety facilities having highest priority. Public Works also clears snow from county-maintained park-and-ride and commuter rail station lots. For information, contact the Maintenance & Stormwater Management Division at 703-877-2800, TTY 711, or by e-mail.

Snow clearance for facilities under the jurisdiction of the county's Department of Housing and Community Development, the Fairfax County Park Authority, and Fairfax County Public Schools is the responsibility of those agencies, respectively.
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