FAQs: Trash Collection - General


Who do I call about a missed collection?

Contact whoever collects your trash and recyclables. If you are a county collection customer, call 703-802-3322, TTY 711. If a private company collects your trash and recyclables, please contact them directly. If you are unsure who collects your materials (e.g., you live in a townhouse or condominium), contact your homeowners association or building manager.


Why do some residents have private collection while others have county service?

Fairfax County collects trash and recyclables from over 44,000 homes located in Solid Waste Collection Areas. This county service is obtained through a petition process. Call 703-324-5230, TTY 711 for information. See also: Who Picks Up My Trash?


I just moved into the area.  How do I set up trash and recycling service?

Call us at 703-324-5230, TTY 711 and tell us the name of your street. We will look in our records to see if your street is serviced by the county or by private collection companies. We can then give you further instructions.


What are the rules for setting out trash for curbside collection?

Residents are encouraged to set out their trash by 6 a.m. on collection day.  Bundled materials may not exceed four feet in length; no bundle or trash container may exceed 50 lbs.  Trash must be set out separately from recyclables. 

Items set out for regular trash collection should not include:  tree stumps, dirt, stone, rock or brick, dead animals, manure, asbestos, containerized liquids, refrigerant-containing appliances, scrap metal, household hazardous waste, waste generated by a tree removal company or home renovation firm.

Large or bulky items typically require a separate collection. See:  FAQs: Trash Collection – Large (Bulky) Items and Brush.

For more information, see Chapter 109.1 of the Code of the County of Fairfax, VA. You may also contact your private collector directly.  If the county collects your trash, see the Trash & Recycling Collection Guidelines for Fairfax County Sanitary Districts


I have difficulty getting my materials out to the curb.  Do any of the collection companies offer special assistance to the elderly or the disabled?

Some private collectors may provide what is called "back door collection service." Ask your collection company if such assistance is available. Back door collection service is available for county collection customers who need special assistance.


May I have another container to use in setting out my materials at the curb?

If you are a county collection customer, please call 703-802-3322, TTY 711. If a private company collects your trash and recyclables, please call them directly.


Trash trucks can be noisy, are they allowed to collect at any hour of the day or night?

No. According to Section 108-4-1 of the Code of the County of Fairfax, VA, residential trash collection can only take place between 6 a.m. and 9 p.m. If a trash or recycling truck is loading or unloading materials in your neighborhood before 6 a.m. or after 9 p.m., they are in violation of the law. To report them, call 703-324-5230, TTY 711 during office hours (8 a.m. - 4:30 p.m., Monday - Friday). If possible, please have descriptive information about the truck such as color, truck number, license plate number, etc. This will assist us in investigating your complaint.


More Questions?

Please contact your private collection company or the Solid Waste Management Program at 703-324-5230, TTY 711 for more information.  

See Also:
A-Z List of Recycling and Trash Topics
FAQs: Business Recycling
FAQs: Trash Collection - General
FAQs: Trash Collection - Large (Bulky) Items and Brush
FAQs: Trash Disposal
Materials for Recycling or Disposal


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