FAQs: Vacuum Leaf Collection


This service is for customers who reside in vacuum leaf collection areas that pay an additional fee to the Fairfax County Solid Waste Management Program for this service. All other Solid Waste Management Program customers not living in vacuum leaf collection areas will need to bag the leaves to have them collected. Residents being serviced by a private hauler should contact their hauler to find out how to put out leaves for collection.

 

What does the vacuum leaf collection service cost?

The cost of the service is based on the assessed individual property value, and billed as a separate item on the real estate tax bill. The current assessed rate is $0.015 per $100 of a home's assessed value. For example, a home assessed at $500,000 will pay $75 per year for vacuum leaf collection.


What leaf area am I in?

Refer to the leaf collection brochure recently mailed to you. Look for yellow signs in your neighborhood. These signs are posted several days prior to the start of collection and list the estimated timeframe we will be in your area. Signs also list the corresponding area. (Note: The area designation will be a number between one and nine or the letter "M".) You may also look up your street address on the list provided.


My neighborhood poster says Nov. 8. Does that mean leaves will be picked up from my home on that exact date?

No. That means that you should have your leaves raked or blown to the curb no later than Nov. 7 because vacuum leaf collection trucks will start collecting leaves in your area on Nov. 8.


Why can't you give me the exact date(s) when you will collect my leaves?

It is very difficult to predict when the heaviest fall of leaves will occur. In addition to weather, various operational issues (e.g., equipment problems) can affect the collection schedule. As a result, we are not able to provide you with fixed dates.


What happens if I haven't finished raking my leaves by the time the vacuum truck arrives?

You will have to wait until the next collection in your neighborhood. This could be a couple of weeks later. Look for the posted signs with new dates. If you miss the third pickup for your area, you will need to bag the leaves and put them out for collection.


Why can't the truck be sent back to collect my leaves?

This would put us behind schedule and cause problems in other neighborhoods. Furthermore, such a practice is not cost-efficient.


I need more information. Is there someone I can call?

Yes, call us! Our customer service representatives at 703-802-3322, TTY 711, are available to assist you Monday - Friday, 7:30 a.m. - 4 p.m.


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