If you believe there is a problem with any of the Affidavit forms,
please attempt the following before reporting the problem to the
Department of Planning and Zoning:
Be sure you are using Acrobat or Adobe Reader, version 5.0 or
higher. If you have multiple versions of this software
installed on your computer, an older version may be attempting
to open the form in your browser. Try saving the file to your
computer first. Next, start the correct version of Acrobat or
Adobe Reader and open the file from within the Acrobat or
Reader software by choosing File > Open from the menu.
If you have problems opening or saving the form in your
browser window, save the file to your PC first. To do this,
right-click the PDF document link with your mouse and choose
"Save Target As" from the available options. Next,
start Acrobat or Adobe Reader and open the saved file from
within the Acrobat or Reader software by choosing File >
Open from the menu.
Download the Affidavit PDF again. It is possible for a file to
become corrupted during the download process. It is also
possible that the file has been corrupted since its initial
download, or that a problem was previously reported and
resolved. When you download the document again, be sure you are
opening the newly downloaded document. Saving the document with
a new name may help to ensure you are not opening the original
If you are not able to type into a PDF form, be sure the
"Select Text Tool" button is depressed and that you
have clicked in a fill-in field with your mouse.
If you are not able to save your changes to the form, you may
be using the Adobe Reader (see also #1 regarding multiple
versions of Acrobat). Adobe Reader will allow you to fill in
and print a PDF form but will not save changes. The full
version of Acrobat is required to save your changes.
Some problems can be solved by installing updates for Acrobat
or Adobe Reader. Check the
Adobe Web site to see if there is an update available for
Acrobat support page at the Adobe Web site for additional
Ask for assistance from your IT staff or "PC expert,"
if applicable. Often there are factors internal to your
organization's network that could cause problems. For example,
an outdated or incompatible printer driver could be a cause of
a form not printing or printing improperly.
If you have tried the troubleshooting suggestions above, and
believe there is a problem with the form, please report the problem
Include as much detail as possible (including: form name, Acrobat
version, browser type and version, etc.) Please do not include
attachments. Suggestions for improvements are welcome, but will not
receive a response.