Neighborhood Concerns - Fairfax County, Virginia


	Planning Commission Planning and Zoning Public Works and Environmental Services Redevelopment and Housing Authority Tax Administration

Neighborhood Concerns

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Who do I call for assistance?

Fairfax County has adopted regulations to promote public health, safety and general welfare. These regulations are enforced by different agencies within the county. This brochure lists the most common neighborhood issues and the agencies responsible for addressing them.

Download the Neighborhood Concerns brochure (pdf) in your preferred language:

Type of Problem	Agency	Phone
Construction
Construction without required permits Illegal removal of trees and clearing of land	Code Enforcement Division Public Works and Environmental Services	703-324-1937 TTY 711
Home Businesses
Complaints about potential illegal home businesses (some home businesses are allowed with a Home Occupation Permit)	Zoning Enforcement Branch Dept. of Planning and Zoning	703-324-1300 TTY 711
Application for and/or current status of Home Occupation Permit and/or Non-Residential Use Permits (NON-RUP)	Zoning Permit Review Branch Dept. of Planning and Zoning	703-222-1082 TTY 711
Housing
Apartments in a single family home and/or too many unrelated people residing in a home	Zoning Enforcement Branch Dept. of Planning and Zoning	703-324-1300 TTY 711
Illegal Signs
Signs in the public right-of-way	Virginia Department of Transportation (VDOT)	703-383-8368 TTY 1-800-432-1843
Signs on private property	Zoning Enforcement Branch Dept. of Planning and Zoning	703-324-1300 TTY 711
Noise/Glare
Noise complaints – construction activity and equipment	Zoning Enforcement Branch Dept. of Planning and Zoning	703-324-1300 TTY 711
Glare complaints	Zoning Enforcement Branch Dept. of Planning and Zoning	703-324-1300 TTY 711
General noise complaints and barking dogs	Police Department Non-Emergency	703-691-2131 TTY 711
Trash truck noise	Solid Waste Disposal and Resource Recovery Division Public Works and Environmental Services	703-324-5230 TTY 711
Noise complaints (online) *	Zoning/Noise Complaint Form	703-324-1300 TTY 711
Property Maintenance
Abandoned/blighted properties	Blight Abatement Program Housing and Community Development	703-246-5179 TTY 711
Building code violations	Code Enforcement Division Public Works and Environmental Services	703-324-1937 TTY 703-385-3578
Structures unsafe, dilapidated or in disrepair Unsanitary living conditions Overcrowding No heat No running water Electrical system hazard Inadequate light Inadequate ventilation Plumbing problems Unsafe basement bedrooms Rodent or insect infestations damaging structure House flooding Sewage backup Vacant dwellings unsecured/open to entry	Zoning Enforcement Branch Dept. of Planning and Zoning	703-324-1300 TTY 711
Hoarding Task Force Rats Infestations Mosquitoes Overflowing garbage and trash Discarded tires Hazards such as open pits and excavations Discarded refrigerators/freezers with doors	Health Department	703-246-2300 TTY 703-591-6435
Grass in excess of 12 inches on residential lots of less than ½ acre Grass Height Complaint Form	Code Enforcement Division Public Works and Environmental Services	703-324-1937 TTY 711
Junk and debris in yards	Zoning Enforcement Branch Dept. of Planning and Zoning	703-324-1300 TTY 711
Snow removal on public streets	Virginia Department of Transportation (VDOT)	703-383-8368 TTY 1-800-432-1843
Stormwater
Drainage/Flooding	Maintenance and Stormwater Management Public Works and Environmental Services	703-934-2800 TTY 711
Vehicles
Commercial vehicles parked in residential areas on street	Police Department	703-691-2131 TTY 711
Commercial vehicles parked in residential areas on private property	Zoning Enforcement Branch Dept. of Planning and Zoning	703-324-1300 TTY 711
Inoperative vehicles on residential property – five vehicles or less	Police Department	703-280-0716 TTY 711
Inoperative vehicles on private property – five vehicles or more	Zoning Enforcement Branch Dept. of Planning and Zoning	703-324-1300 TTY 711
Vehicles parked on lawn for more than 48 hours	Zoning Enforcement Branch Dept. of Planning and Zoning	703-324-1300 TTY 711
If you are directly affected by any of the issues noted in this brochure and wish to register a complaint, call the listed phone number. When calling, be prepared to describe the situation, give your name, address, phone number and the best time to contact you. Upon receipt of your complaint, staff may: • Contact you if additional information is needed prior to conducting the inspection. • Take action if violations are found to gain compliance in a reasonable amount of time. If you would like a speaker to talk on these topics with your homeowners association, civic association or group, please contact the Fairfax County Office of Public Affairs at 703-324-3187, TTY 711. We look forward to working with you to keep our neighborhoods vibrant, clean and wonderful places in which to live. To request this information in an alternate format, call 703-324-3187, TTY 711. Other Information: In addition, the Police Department provides an online form for non-emergency information purposes only: https://www.fairfaxcounty.gov/police/crs Fairfax County also protects consumers. Visit this page to file complaints and to find other information: http://www.fairfaxcounty.gov/consumer/ * Complaints regarding Zoning or Noise Ordinance issues may be registered by calling the Zoning Enforcement Branch at 703-324-1300 (TTY 711) or you may use our online complaint form. Please call if you are unsure of where to register your complaint.