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Frequently Called Numbers

To request a searchable Adobe PDF version of the information below, or alternative formats such as large print, please send a message that includes your mailing address and/or e-mail.

If you need immediate assistance, please contact: 703-222-0880, TTY 703-222-9452, 703-631-3366 (Español).

Fairfax County Government has a searchable database of human services agencies. Please visit www.fairfaxcounty.gov/rim for the most up-to-date information.

Search Northern Virginia Regional Commission's Quick Guide to human services online at www.novaregion.org/qgonline.htm.

Abuse, Neglect, & Exploitation	Accessibility	Adult Day Care
Assistive Technology	Child Care	Child-Specific Services
Consumer Assistance	Counseling & Support Groups	Disability Advocacy Organizations
Disability-Specific Services	Discrimination	Driving
Education	Employment and Training	Financial Assistance
Health Services	Housing and Home Repairs	Information and Referral
Interpretation Services	Legal Assistance	Loan Closets
Parking	Personal Assistance/Respite	Recreation/Socialization
Service Animals	Transcription (Braille) & Recording	Taxes
Transportation	Volunteer Opportunities	Voting
Zoning Enforcement	Index of Agencies & Programs

Abuse, Neglect and Exploitation

Adult Protective Services, Fairfax County
703-324-7450, TTY 703-222-9452
www.fairfaxcounty.gov/dfs/adultselderly/aps.htm
Provides services to adults unable to protect themselves from abuse, neglect and exploitation.

Accessibility

Center for Universal Design
www.design.ncsu.edu/cud
1-800-647-6777, TTY 919-515-3082
Provides resources for universal design.

City of Falls Church Department of Housing and Human Services
703-248-5005, TTY 703-248-5149

Disability and Business Technical Assistance Center (DBTAC)
www.adainfo.org
Voice/TTY 1-800-949-4232, 301-217-0124
Information and technical assistance on ADA requirements and related statues.

Fairfax County Department of Public Works and Environmental Services
www.fairfaxcounty.gov/dpwes

Permits, 703-222-0801, TTY 711

Code Analysis, 703-324-1720
Provides information on handicapped parking, curb cuts, ramps.

U. S. Access Board
www.access-board.gov
1-800-872-2253, 202-272-0080, TTY 1-800-993-2822, TTY 202-272-0082
Information on federal accessibility requirements. Receives complaints about accessibility of federal buildings.

U. S. Department of Housing and Urban Development (HUD)
www.hud.gov
202-708-1112, TTY 202-708-1455
Housing programs for people with disabilities.

Virginia Department of Transportation (VDOT)
http://virginiadot.org/
703-383-8368
Responsible for highways, curb cuts/ramps, and crosswalks.

Adult Day Care

Alzheimer's Family Day Center
www.alzheimersfdc.org
703-204-4664

Fairfax County Health Department
www.fairfaxcounty.gov/hd/adhc

Annandale Adult Day Care Center
703-750-3316

Lewinsville Adult Day Care Center
703-734-1718

Lincolnia Adult Day Care Center
703-914-0226, TTY 703-591-6435

Mt. Vernon Adult Day Care Center
703-704-6050

Leewood Adult Day Care Center
703-256-9770
A supervised private program for frail or impaired adults.

Madison Center
703-228-5340

Assistive Technology

Abledata
www.abledata.com
1-800-227-0216, 301-608-8912

Helen A. Kellar Institute for Human disAbilities at George Mason University
kihd.gmu.edu/
Voice/TTY 703-993-3670, 1-800-333-7958

Northern Virginia Resource Center for Deaf and Hard of Hearing Persons
www.nvrc.org
703-352-9055, TTY 703-352-9056

United Cerebral Palsy
www.ucp.org
202-776-0406, TTY 202-973-7197

Virginia Assistive Technology System (VATS)
www.vats.org
Voice/TTY 1-800-552-5019, Voice/TTY 804-662-9990

Virginia Department for the Blind and Vision Impaired
www.vdbvi.org
Voice/TTY 1-800-622-2155, Voice/TTY 804-371-3140

Virginia Department for the Deaf and Hard of Hearing
www.vddhh.org
Voice/TTY 1-800-552-7917, 804-662-9502

Child Care

City of Falls Church Department of Housing and Human Services
www.fallschurchva.gov/Content/Government/Departments/CommunityServices/HHS/ChildCare.aspx
703-248-5005, TTY 703-248-5149

Fairfax County Department of Family Services Office for Children
703-324-8000, TTY 703-324-3923
Maintains searchable listing of childcare providers.

Child Care Central
www.fairfaxcounty.gov/ofc
703-449-9555

Child-Specific Services

Fairfax County Public Schools
Office of Special Education
www.fcps.edu/dss/sei/index.htm
www.fcps.edu/dss/sei/preschool/index.htm
571-423-4100

Child Find - Devonshire Center
571-423-4200

Child Find - Lorton Center
571-423-4105
Provides free developmental screenings for children ages 20 months through 5 years old. Determines eligibility for Fairfax County special education preschool services.

Infant & Toddler Connection of Fairfax-Falls Church
www.fairfaxcounty.gov/csb/itc
703-246-7121
Provides free developmental evaluations for children from birth to 36 months of age. Provide services to eligible infants and toddlers with developmental delays and/or disabilities.

Northern Virginia Resource Center for the Deaf and Hard of Hearing
www.nvrc.org
703-352-9055, TTY 703-352-9056

Parent Educational Advocacy Training Center (PEATC)
www.peatc.org
Voice/TTY 703-923-0010
Educates and trains families of children with disabilities.

Parent to Parent, ARC of Virginia
www.arcfip.org
1-888-604-2677
Matches parents of children with similar disabilities.

Consumer Assistance

Better Business Bureau
www.bbb.org
202-393-8000
Provides information and advice to consumers; investigates consumer complaints, reports on businesses and charities.

Citizens' Assistance
www.fairfaxcounty.gov/consumer
Voice/TTY 703-324-3185
Provides information on all services offered by Fairfax County.

City of Falls Church Department of Housing and Human Services
www.fallschurchva.gov/Content/Government/Departments/CommunityServices/HHS/HHS.aspx
703-248-5005, TTY 703-248-5149

City of Fairfax, City Manager's Office
www.fairfaxva.gov/Gov/Dept/Manager.asp
Voice/TTY 703-385-7850

Consumer Credit Counseling Services
www.creditcounselingnetwork.org
1-866-889-9347

Fairfax County Department of Cable Communications and Consumer Protection
www.fairfaxcounty.gov/dcccp
703-222-8435
Mediates landlord and tenant disputes and issues with cabs.

Fairfax County Library Access Services
www.fairfaxcounty.gov/library/branches/as
703-324-8380, TTY 703-324-8365

National Rehabilitation Information Center (NARIC)
www.naric.com
1-800-346-2742, 301-495-5626
A clearinghouse of information and products related to disabilities. Can search ABLEDATA for products.

Counseling and Support Groups

Al-Anon
www.ola-is.org
703-764-0476
Sponsors self-help groups for relatives and friends of alcoholics.

Alcoholics Anonymous
www.alcoholics-anonymous.org
703-876-6166

Amputee Support Group of Northern Virginia
703-369-2615
540-439-3656

ARC of Northern Virginia
www.thearcofnova.org
703-532-3214
Support groups for parents of children with disabilities; Spanish-speaking support group

Autism Society of Northern Virginia
www.asanv.org
703-495-8444

Center for Family Services - Virginia Tech
www.nvc.vt.edu/mft/cfs.html
703-538-8470
Marital and family counseling. Fees on sliding scales.

Center for Multicultural Human Services
www.cmhs.org
703-533-3302

Children and Adults with Attention Deficit/Hyperactivity Disorder (CHADD) of Northern Virginia
www.novachadd.org
703-641-5451
Provides support groups and information.

Consumer Credit Counseling Services
www.debtfreeforme.org
1-800-747-4222

Endependence Center of Northern Virginia
www.ecnv.org
703-525-3268, TTY 703-525-3553
Provides individual and group peer counseling and mentoring for persons with disabilities.

Epilepsy Foundation of the National Capital Area
1-800-332-1000, 301-459-3700
Has support groups for adults, teenagers, children and parents of children with seizure disorders.

Fairfax-Falls Church Community Services Board - Mental Health Services
www.fairfaxcounty.gov/csb/mhs/mhservices.htm
703-324-7095, TTY 703-802-3015

Mt. Vernon Mental Health Center
703-360-6910, TTY 703-799-4363

Northwest Community Mental Health Center
703-481-4100, TTY 703-481-4110

Woodburn Community Mental Health Center
703-573-0523, TTY 703-645-0016, Spanish TTY 703-207-6976
Provides treatment programs, education, rehabilitation; fee based on ability to pay.

INOVA HIV Resource and Consultation Center
703-321-2600
Provides case management and medical management, testing, counseling, and referral services.

Whitman Walker Clinic of Northern Virginia
www.wwc.org
703-237-4900, TTY 703-237-9340
Provides support and counseling for individuals and relatives.

Whitman Walker Clinic Volunteer Services
www.wwc.org
202-797-4000

Macular Degeneration Network
www.macular-degeneration.org
202-234-1010

Mental Health Referral Association
703-481-4230
Non-emergency answering service, where you leave your name, telephone number, type of insurance and a brief description of the service and information you are requesting. The service will return your call with a referral. They also have copies of their referral guide for sale.

Northern Virginia Family Services
www.nvfs.org
Voice/TTY 703-385-3276, 703-385-3276
Counseling services for individuals, couples, and families; sponsors workshops.

Northern Virginia Resource Center for the Deaf and Hard of Hearing
www.nvrc.org
703-352-9055, TTY 703-352-9056

Self-Help for Hard of Hearing (SHHH)
www.shhh.org
SHHH NOVA One (meets in Fairfax)
Voice/TTY 703-591-0342

Spinal Cord Injury Network of Metropolitan Washington
www.spinalcordinjury.net
301-424-8335
Conducts a support counseling group for individuals and families.

Victims' Assistance Network
703-360-7273, TTY 703-799-8253
Crisis intervention for victims of domestic violence, follow-up counseling and support groups. For transit, call the Mt. Vernon Mental Health Center at 703-360-3610.

Virginia Board for People with Disabilities
1-800-846-4464
www.vaboard.org
Provides leadership training for parents of children with disabilities and young adults with disabilities. Publishes a newsletter.

Virginia Department for the Deaf and Hard of Hearing
www.vddhh.org
Voice/TTY 1-800-552-7917, 804-662-9502

Women's Center
www.thewomenscenter.org
703-281-2657
Provides counseling, education, and workshops on legal, financial, personal, and professional development.

Disability Advocacy Organizations

Alzheimer's Family Day Center
www.alzheimersfdc.org
703-204-4664

ARC of Northern Virginia
www.thearcofnova.org
703-532-3214
Support groups for parents of children with disabilities; Spanish-speaking support group.

American Cancer Society, Northern Virginia Area
www.cancer.org
703-938-5550

Autism Society of Northern Virginia
www.asanv.org
703-495-8444

Brain Injury Association of Virginia
www.biav.net
1-800-334-8443

Disability Services Boards
Alexandria Commission on Persons with Disabilities
//alexandriava.gov/humanrights/info/default.aspx?id=548
703-838-0711, TTY 703-836-1493

Arlington Office for Persons with Physical Disabilities
www.co.arlington.va.us/dhs/index.htm
703-228-1300, TTY 703-228-1788

Fairfax Area Disability Services Board
www.fairfaxcounty.gov/dsb
703-324-5421, TTY 703-449-1186

Endependence Center of Northern Virginia
www.ecnv.org
703-525-3268, TTY 703-525-3553
The independent living center for Northern Virginia.

Epilepsy Foundation for the Chesapeake Region
1-800-492-2523

Epilepsy Foundation of the National Capital Area
www.epilepsyfoundation.org
1-800-332-1000, 301-459-3700

Happy Hands Club/Deaf Senior Citizens
703-352-9055, TTY 703-893-5898, TTY 703-352-9056

Mental Health Referral Association
703-481-4230

National Alliance for the Mentally Ill of Northern Virginia
www.nami-northernvirginia.org
703-525-0686

National Federation of the Blind, Potomac Chapter
www.nfbv.org
703-538-4713

National Multiple Sclerosis Society
www.nmss.org
202-296-5363, TTY 1-800-344-4867

National Rehabilitation and Rediscovery Foundation
www.nrrf-roh.org
Voice/TTY 703-521-6966
Case management and therapies for clients with brain injuries.

Northern Virginia Association of the Deaf
www.vad.org/nvad.html
Voice/TTY 703-323-8085

Northern Virginia Brain Injury Association
www.nvbia.org
703-569-1855

Northern Virginia Resource Center for the Deaf and Hard of Hearing
www.nvrc.org
703-352-9055, TTY 703-352-9056

Paralyzed Veterans of America, Virginia and Mid-Atlantic Chapter
www.pva.org
1-800-852-7639

Parent Educational Advocacy Training Center (PEATC)
www.peatc.org
Voice/TTY 703-923-0010
Educates and trains families of children with disabilities.

Parent to Parent, ARC of Virginia
www.arcfip.org
1-888-604-2677
Matches parents of children with similar disabilities.

Self-Help for Hard of Hearing (SHHH)
www.shhh.org
SHHH NOVA One (meets in Fairfax)
Voice/TTY 703-591-0342

Spinal Cord Injury Information Network of Metropolitan Washington
www.spinalcordinjury.net
301-424-8335
Conducts a support counseling group for individuals and families.

Disability Specific Services

ARC of Northern Virginia
www.thearcofnova.org
703-532-3214

American Cancer Society, Northern Virginia Area
www.cancer.org
703-938-5550
Provides information and services to cancer patients and their families. Literature, library facilities, specific programs, transportation, financial assistance, medical supplies and equipment loans.

American Cancer Society (National)
www.cancer.org
1-800-227-2345
Has latest information on the treatment, and diagnosis of cancer. They also have a liquid nutrient supplement program.

American Heart Association, Northern Virginia
www.americanheart.org
703-941-8500
Provides educational materials and information specific to heart disease and stroke. Access support groups and CPR network information.

American Lung Association of Northern Virginia
www.lungusa.org/virginia
703-591-4131
Offers information and referral services specific to lung disease. Has financial assistance program for medication and equipment. Sponsors workshops and support groups.

Arthritis Foundation
www.arthritis.org
202-537-6800
Provides literature; support groups; physician referrals; Dial-a-doctor; information on financial assistance; exercise classes; aquatics; self-help groups and other services specific to arthritis.

Asthma (American Lung Association)
www.lungusa.org/asthma
703-591-4131

AT&T Special Needs Center
1-800-872-3883, TTY 1-800-833-3232
Special telephone equipment for use by person with hearing loss, including TTY machines and amplifiers for purchase.

Autism Society of America
www.autism-society.org
1-800-328-8476

Autism Society of Northern Virginia
www.asanv.org
703-495-8444

Brain Injury
Brain Injury Association of Virginia
www.biav.net
1-800-334-8443

Brain Injury Services Inc.
www.braininjurysvcs.org
703-451-8881

National Rehabilitation and Rediscovery Foundation
www.nrrf-roh.org
703-522-6964

Northern Virginia Brain Injury Association
www.nvbia.org
703-569-1855

Children and Adults with Attention Deficit/Hyperactivity Disorder (CHADD) of Northern Virginia
www.novachadd.org
703-641-5451
Provides support groups and information.

Columbia Lighthouse for the Blind
www.clb.org
202-454-6400
Non-profit information and referral service for the visually impaired. Offers rehabilitation training; volunteer services such as reading and shopping; counseling; and vision clinic. Program is for all age groups.

Easter Seal Society - Greater Washington-Baltimore Region
gwbr.easterseals.com
1-800-866-3771
Provides audiology services and speech therapy. Adjustable fees.

Epilepsy Foundation of the National Capital Area
www.epilepsyfoundation.org
1-800-332-1000, 301-459-3700

Epilepsy Foundation for the Chesapeake Region
1-800-492-2523

Epilepsy Foundation for the Northern Virginia Area
703-385-8501

Leukemia Society of America, Inc.
www.leukemia.org
703-960-1100

Low Vision Information Center
www.lowvisioninfo.org
301-951-4444

Lupus Foundation of Greater Washington, Inc.
www.lupusgw.org
703-644-0058

Macular Degeneration Network
www.macular-degeneration.org
202-234-1010

Muscular Dystrophy Association, Inc.
www.mdausa.org
703-476-5780

National Diabetes Information Clearinghouse
www.niddk.nih.gov/health/diabetes/ndic.htm
301-654-3327

National Kidney Foundation of National Capital Area, Inc.
www.kidneywdc.org
202-244-7900

National Multiple Sclerosis Society - National Capital Chapter
www.nmss.org
202-296-5363

Northern Virginia Resource Center for the Deaf and Hard of Hearing
www.nvrc.org
703-352-9055, TTY 703-352-9056

Partners in Sign
www.pinsdc.com
202-638-5630, TTY 202-638-5631
Interpretive service specializing in performance interpretation.

Recording Services for the Visually Handicapped
703-533-7413

Services for the Visually Impaired
www.servicesvi.org
Voice/TTY 301-589-0894
Provides aid and equipment to the blind and persons with low-vision at near cost; book taping service; home visitor program; adult social activities

Stroke
American Heart Association, Northern Virginia
www.americanheart.org
703-941-8500

Fairfax County Health Department, Stroke Clubs
www.fairfaxcounty.gov/hd/speech/speechstroke.htm
703-246-7120, TTY 703-591-6435

Tourette's Syndrome Association, Inc. - Greater Washington Chapter
www.tsa-usa.org
301-681-4133

United Cerebral Palsy
www.ucp.org
202-776-0406, TTY 202-937-7197

Virginia Department for the Blind and Vision Impaired
www.vdbvi.org
Voice/TTY 1-800-622-2155, Voice/TTY 804-371-3140

Fairfax Regional Office
Voice/TTY 703-359-1100
Provides a variety of services to Virginians with visual disabilities of all ages in their efforts to maximize their independence.

Virginia Department for the Deaf and Hard of Hearing
www.vddhh.org
Voice/TTY 1-800-552-7917,1-804-662-9502
Advocates for persons who are deaf and hearing impaired. Coordinates a statewide interpreter service; provides free or low cost equipment to qualified persons.

Virginia Department of Rehabilitative Services - Spinal Cord and Brain Injury Registry Operations
www.vadrs.org/cbs/biscis.htm
1-800-552-5019, TTY 1-800-464-9950

Virginia Relay System (VDDHH)
711 Voice/TTY
Spanish Long Distance Center
1-800-855-2885, TTY 1-800-855-2884
Relays calls/voice to TTY or TTY to voice. No fee.

Washington Ear
www.washear.org
301-681-6636
Broadcast service from daily papers, educational programs, etc., on closed circuit radio, 7 days a week for people with disabilities; special receiver can be obtained free.

Discrimination

Americans with Disabilities Act Information Line with the U. S. Department of Justice
www.ada.gov
1-800-514-0301, TTY 1- 800-514-0383
Reviews complaints of discrimination by county or state agencies.

City of Falls Church Department of Housing and Human Services
www.fallschurchva.gov/Content/Government/Departments/CommunityServices/HHS/HHS.aspx
703-248-5005, TTY 703-248-5149
Hears complaints of unfair housing practices and discrimination.

Equal Employment Opportunity Commission
www.eeoc.gov
1-800-669-4000, TTY 1-800-669-6820

Washington Field Office
202-419-0700, TTY 202-449-0702
Hears complaints and provides information. Hears complaints of employment discrimination in the cities of Fairfax, Falls Church, schools and colleges.

Fairfax County Office of Equity Programs
www.fairfaxcounty.gov/oep
703-324-2207, TTY 703-222-5494
Hears complaints about discrimination by county agencies.

Fairfax County Office of Human Rights
www.fairfaxcounty.gov/hrc
703-324-2953, TTY 703-324-2900
Hears complaints about discrimination in the community.

Mid-Atlantic ADA Information Center
www.adainfo.org
Voice/TTY 1-800-949-4232

Virginia Fair Housing Office
www.fairhousing.vipnet.org
1-804-367-8530, TTY 1-804-367-9753

Virginia Office of Protection and Advocacy
www.vopa.state.va.us
Voice/TTY 1-800-552-3962
Hears complaints about discrimination in the community or by state agencies.

Driving

Fairfax County Disability Services Planning and Development
www.fairfaxcounty.gov/dsb
703-324-5421, TTY 703-449-1186
"Driving While Disabled" booklet

Education

City of Falls Church Office of Community Education
www.fallschurchva.gov/Content/Government/default.aspx
703-248-5001

City of Falls Church Public Schools Special Programs
www.fccps.k12.va.us/html/specialprograms.html
703-248-5600

Fairfax County Public Schools
www.fcps.edu
703-246-2502

Fairfax County Office of Adult and Community Education
www.fcps.edu/DIS/OACE
703-227-2208

Office of Special Education Programs and Services
www.fcps.edu/dss/sei/index.htm
571-423-4100

Office of Student Services (grades 9-12)
www.fcps.edu/dss/ips/index.htm
571-423-4200

Office of Testing
www.fcps.edu/testing.htm
703-208-7796

Parent Resource Center
www.fcps.edu/ss/prchomep.htm
703-204-3941, TTY 703-204-3956

Parent Educational Advocacy Training Center (PEATC)
www.peatc.org
Voice/TTY 703-923-0010
Educates and trains families of children with disabilities.

Employment and Training

Equal Employment Opportunity Commission
www.eeoc.gov
1-800-669-4000, TTY 1-800-669-6820
Washington Field Office
202-419-0700, TTY 202-419-0702
Hears complaints and provides information. Hears complaints of employment discrimination in the cities of Fairfax, Falls Church, schools and colleges.

Excel! Networking Group
www.excelability.org
703-465-2642
Offers job search networking groups for people with disabilities; promotes the advancement of people with disabilities professionally, economically and socially.

Fairfax Area Agency on Aging
www.fairfaxcounty.gov/aaa
703-324-5411, TTY 703-449-1186
Training employment for persons over 55, with barriers for employment.

Fairfax County Department of Family Services, Work Force One-Stop Employment Resource Center
www.fairfaxcounty.gov/dfs/EmploymentTraining/ETonweb.htm
703-324-7280, TTY 703-222-9452
Provides employment counseling for persons receiving financial assistance.

Falls Church One Stop Employment Resource Center
703-533-5400, TTY 703-533-5316

North County One Stop Employment Resource Center
703-787-4904, TTY 703-742-0350

South County One Stop Employment Resource Center
703-704-6286, 703-704-6685

Fairfax-Falls Church Community Services Board - Intellectual Disability Services
www.fairfaxcounty.gov/csb/ids
703-324-4400, TTY 703-324-4495
Employment and training for persons with cognitive disabilities.

ICON Employment Services
www.iconservices.org
703-548-4048
Supportive employment for persons with cognitive disabilities. Referrals from the Virginia Department of Rehabilitative Services required.

Job Accommodations Network (JAN)
http://janweb.icdi.wvu.edu
1-800-526-7234

Northern Virginia Community College - STRIVE
www.nvcc.edu/annandale/continuing/courses/fall/strive.asp
703-323-3168
Program provides opportunities for young adults with learning disabilities to transition from school to post-secondary training, employment and successful community living.

U.S. Department of Labor Office of Disability Employment Policy
www.dol.gov/odep
1-866-633-7365, TTY 1-877-889-5627

Virginia Department of Rehabilitative Services
www.vadrs.org
1-800-552-5019, TTY 1-800-464-9950
Offers employment services.

Alexandria
703-960-3411

Fairfax
703-359-1124

Manassas
703-335-5550

Virginia Employment Commission
www.vec.virginia.gov/vecportal
703-803-0000
Has placement counselors specifically trained to assist in finding employment.

Financial Assistance

Consumer Credit Counseling Services
www.CreditCounselingNetwork.org
1-866-889-9347

Fairfax County Department of Family Services
www.fairfaxcounty.gov/dfs
703-222-0880, 703-324-7500, TTY 703-222-9452
Food stamps, Medicaid, fuel and rent assistance, emergency food and shelter.

U. S. Social Security Administration
www.ssa.gov
1-800-772-1213, TTY 1-800-325-0778
Administers Social Security, SSI, and Medicare programs.

Virginia Cooperative Extension Service - Arlington Office
http://offices.ext.vt.edu/arlington/
703-228-6400
Provides personal financial counseling.

Health Services

Alcoholics Anonymous Information Line
www.Alcoholics-Anonymous.org
703-876-6166

Capital Hospice
www.capitalhospice.org
1-800-869-2136
Provides a full range of palliative and supportive in-home services for terminally ill people in the final stages of their illnesses. Services include visiting nurses, pain management, and bereavement services.

Fairfax Area Agency on Aging - Care Network for Seniors
www.fairfaxcounty.gov/aaa/care_network.htm
703-324-7948, TTY 703-449-1186
Provides services aimed at keeping seniors in their homes.

Fairfax County Department of Family Services, Medicaid and FAMIS (Children's Health Insurance)
www.fairfaxcounty.gov/dfs

Fairfax
703-324-7500, TTY 703-222-9452, Spanish 703-631-3366

Falls Church
703-533-5300

Lake Anne (Reston)
703-787-4900

North County
703-481-4025, TTY 703-742-0350

South County
703-704-6353

Fairfax County Health Department
www.fairfaxcounty.gov/hd
Children's immunizations, maternity services, pregnancy testing, TB test, family planning. Community Health Care Network: Three centers offer primary health care services for low income, uninsured County residents who cannot afford medical care for themselves and their families, based on income eligibility.

Annandale Adult Day Health Care Center
703-750-3316, TTY 703-591-6435

Bailey's Health Center (Community Health Care Network)
703-237-3446, TTY 703-237-8702

Falls Church District Office
703-534-8343

Fairfax City - Joseph Willard Health Center
703-246-7100

Herndon Harbor
703-435-8729, TTY 703-591-6435

Herndon-Reston District Office
703-481-4242

Lewinsville Adult Day Health Care Center
703-734-1718, TTY 703-591-6435

Lincolnia Adult Day Health Care Center
703-914-0226, TTY 703-591-6435

Mount Vernon Adult Day Health Care Center
703-704-6050, TTY 703-591-6435

Mount Vernon District Office
703-704-5203

North County Health Center (Community Health Care Network)
703-689-2180, TTY 703-689-3281

South County Health Center (Community Health Care Network)
703-704-5333, TTY 703-704-6680

Springfield District Office
703-569-1031

Fairfax-Falls Church Community Services Board - Alcohol and Drug Services
www.fairfaxcounty.gov/csb/ads/

Assessment and Referral Center - Adults
703-359-7040, TTY 703-538-5292

Chantilly Youth Outpatient Services
703-961-1080

Fairfax Detoxification Center
703-502-7000, TTY 703-207-7737

Falls Church Youth Services
703-533-5634

Reston Youth Outpatient Services
703-481-4004

South County Youth Services
703-704-6707

Fairfax-Falls Church Community Services Board - Mental Health Services
www.fairfaxcounty.gov/csb/mhs/

Mental Health and Alcohol & Drug Entry & Referral Services
703-481-4230, TTY 703-866-2147

Chantilly/Centreville Office
703-968-4000, TTY 703-968-4050

Mt. Vernon Center for Community Mental Health
703-360-6910, TTY 703-799-4363

Northwest Center for Community Mental Health
703-481-4100, TTY 703-481-4110

Route One Office
703-704-7004

Springfield Office
703-866-2100, TTY 703-451-1245

Woodburn Center for Community Mental Health
703-573-0523, TTY 645-0016

Northern Virginia Dental Clinic
www.nvds.org/northern-viginia-dental-clinic.aspx
703-820-7170

Northern Virginia Long-term Care Ombudsman Program
www.fairfaxcounty.gov/ltcombudsman
703-324-5861, TTY 703-449-1186
Provides conflict resolution and mediates home-care situations.

Virginia Insurance Counseling and Assistance Program (VICAP)
www.fairfaxcounty.gov/aaa/vicap.htm
703-324-5851, TTY 703-449-1186
Provides insurance counseling for Medicare, Medicaid, and private insurance.

Virginia Health Quality Center
www.vhqc.org
1-800-545-3814

Housing and Home Repair

Center for Multicultural Human Services - Home Share Program
703-533-3302

City of Falls Church Department of Housing and Human Services
www.fallschurchva.gov/Content/Government/Departments/CommunityServices/HHS/HHS.aspx
703-248-5005, TTY 703-248-5149

Fairfax Area Agency on Aging
www.fairfaxcounty.gov/aaa
703-324-5411, TTY 703-449-1186
Has copies of Guide to Retirement Living and the Low and Moderate Income Housing Guide

Fairfax County Department of Cable Communications and Consumer Protection
www.fairfaxcounty.gov/dcccp
703-222-8435
Mediates landlord and tenant disputes.

Fairfax County Disability Services Planning and Development
www.fairfaxcounty.gov/dsb/housingaccess.htm
703-324-5421, TTY703-449-1186
Has Rental Complexes with Accessible Units directory.

Fairfax County Department of Housing and Community Development
www.fairfaxcounty.gov/rha
703-385-3662, TTY 703-385-3578
Provides program information and applications, and maintains waiting lists.

Rental Program
703-385-3662, TTY 703-385-3578

Housing Choice Vouchers (Section 8)
Provides housing vouchers.
703-385-3662, TTY 703-385-3578

Home Improvement Loan Program
703-246-5155, TTY 703-385-3578

Home Repair Program
703-246-5154, TTY 703-385-3578

Fairfax County Department of Public Works and Environmental Services
www.fairfaxcounty.gov/dpwes

Building Plan Review
703-324-1575, TTY 703-324-7000
Information on county building codes.

Fairfax-Falls Church Community Services Board
www.fairfaxcounty.gov/csb
703-324-7095, 703-802-3015
Provides housing for people with intellectual disabilities, mental illness, or alcohol and substance abuse problems.

Rebuilding Together/Hearts and Hammers (RPJ Housing)
www.rpjhousing.org
703-528-5606 Voice/TTY
Volunteer program to repair the homes of low-income persons or those physically unable to do home repairs.

U. S. Department of Housing and Urban Development (HUD)
www.hud.gov
202-708-1112, TTY 202-708-1455
Housing programs for people with disabilities.

Wesley Housing Development Corporation
www.wesleyhousing.org
703-642-3830
Specialized housing programs.

Information and Referral

ARC of Northern Virginia
www.thearcofnova.org
703-532-3214

City of Falls Church Department of Housing and Human Services
www.fallschurchva.gov/Content/Government/Departments/CommunityServices/HHS/HHS.aspx
703-248-5005, TTY 703-248-5149

Endependence Center of Northern Virginia
www.ecnv.org
703-525-3268, TTY 703-525-3553
Provides information on disability programs and services in Northern Virginia, and maintains library of disability literature.

Fairfax Area Agency on Aging
www.fairfaxcounty.gov/aaa
703-324-5411, TTY 703-449-1186
Provides infromation on services for seniors.

Fairfax County Department of Systems Management - Coordinated Services Planning
www.fairfaxcounty.gov/dsm/csp/
703-222-0880, 703-803-7914 TTY, Spanish 703-631-3366
Information and referral to public and private human services in Northern Virginia area.

Fairfax County Library Access Services
www.fairfaxcounty.gov/library/branches/as
703-324-8380, TTY 703-324-8365
Services for persons with disabilities, includes services for people who cannot leave their homes and "talking books."

Low Vision Information Center
www.lowvisioninfo.org
301-951-4444

Macular Degeneration Network
www.macular-degeneration.org
202-234-1010

Mid-Atlantic ADA Information Center
www.adainfo.org
Voice/TTY 1-800-949-4232
Information, materials, technical assistance, and training on Americans with Disabilities Act for business and consumers.

National Dissemination Center for Children with Disabilities (NICCHY)
www.nichcy.org
1-800-695-0285
Information and materials on children and youth with developmental and acquired disabilities.

National Rehabilitation Information Center (NARIC)
www.naric.com
1-800-346-2742, TTY 301-459-5984

Northern Virginia Brain Injury Association
www.nvbia.org
703-569-1855

Northern Virginia Resource Center for the Deaf and Hard of Hearing
www.nvrc.org
703-352-9055, TTY 703-352-9056

Virginia Assistive Technology System (VATS)
www.vats.org
Voice/TTY 1-800-435-8490, Voice/TTY 804-662-9990

Virginia Department for the Blind and Vision Impaired
www.vdbvi.org
Voice/TTY 1-800-622-2155, Voice/TTY 804-371-3140

Virginia Department for the Deaf and Hard of Hearing
www.vddhh.org
Voice/TTY 1-800-552-7917, 804-662-9502

Virginia Department of Rehabilitative Services - Spinal Cord and Brain Injury Registry Operations
www.vadrs.org/cbs/biscis.htm
1-800-552-5019

Interpretation Services

Court Interpreters
www.fairfaxcounty.gov/courts/circuit/interpreter_info.htm

Circuit Court
703-246-4946

General District Court
703-246-2153

Juvenile and Domestic Court
703-246-3176

Virginia Department for the Deaf and Hard of Hearing
www.vddhh.org
Voice/TTY 1-800-552-7917, 804-662-9502

Virginia Relay System (VDDHH)
Voice/TTY 711

Spanish Long Distance Center
1-800-855-2885, TTY 1-800-855-2884
Relays calls/voice to TTY or TTY to voice. No fee.

Legal Assistance

Fairfax Lawyer Referral and Information Service
http://www.fairfaxbar.org/displaycommon.cfm?an=4
703-246-3780
Reduced-fee legal assistance in all areas except criminal cases.

Legal Services of Northern Virginia
www.lsnv.org
703-778-6800

Fairfax/Falls Church Office
703-246-4500
Provides free legal assistance to income-eligible residents with disabilities on civil matters. Special project for those 60 and over includes assistance with Medicare, Medicaid, and public benefit programs.

Northern Virginia Mediation Service
www.nvms.us
703-933-5356
Provides divorce mediation, community mediation, court mediation, and complex case medication, and mediates landlord-tenant disputes.

Virginia Office of Protection and Advocacy
www.vopa.state.va.us
Voice/TTY 1-800-552-3962

Loan Closets (for medical equipment, free)

American Lung Association of Northern Virginia
www.lungusa.org/virginia
703-591-4131
Provides respiratory equipment only.

Easter Seal Society - Northern Virginia
www.gwbr.easterseals.com
301-931-8700, TTY 1-800-886-3771

National Multiple Sclerosis Society
www.nmss.org
202-296-5363

Virginia Assistive Technology System (VATS)
www.vats.org
703-993-3620, Voice/TTY 1-804-662-9990

Wheelchair Society
301-495-0277

Parking

Fairfax County Department of Public Works and Environmental Services
www.fairfaxcounty.gov/dpwes

Code Analysis
703-324-1720, TTY 711
Information on building code requirements for accessible parking spaces.

Virginia Department of Motor Vehicles
www.dmv.state.va.us/webdoc/citizen/disability
1-866-368-5463, 1-804-367-0538, TTY 1-800-272-9268
Temporary or permanent "handicapped" parking plates/hangers.

Violations of Handicapped Parking, Reporting

City of Fairfax Police Department
703-385-7960, TTY 703-359-2480

City of Falls Church Police Department
703-241-5053, TTY 703-532-4489

Fairfax County Police Department
Voice/TTY 703-691-2131

Herndon Police Department
Voice/TTY 703-435-6846

Vienna Police Department
703-255-6366

Personal Assistance/Respite Care

Alzheimer's Family Day Center
www.alzheimersfdc.org
703-204-4664

ARC of Northern Virginia
www.thearcofnova.org
703-532-3214
Provides a variety of respite options for families, including Parents' Day Out, Family Friends, and a web-based Respite NETwork.

Endependence Center of Northern Virginia
www.ecnv.org
703-525-3268, TTY 703-525-3553
Maintains registry of personal assistants and administers DRS sponsored PAS (Personal Assistance Services) Program.

Fairfax Area Agency on Agency In-Home Care Services
www.fairfaxcounty.gov/aaa/inhomecare.htm
703-324-5411, TTY 703-449-1186
Maintains listing of persons and organizations who will provide companion and personal assistance services to all ages.

Fairfax County Department of Family Services
www.fairfaxcounty.gov/dfs
703-324-7500, 703-222-0880, TTY 703-222-9452
Provides home care to eligible clients.

Fairfax County Health Department Community Health Care Network
www.fairfaxcounty.gov/dsm/csp/chcninfo.shtm
703-246-2411

Bailey's Health Center (Community Health Care Network)
703-237-3446, TTY 703-237-8702

North County Health Center, (Community Health Care Network)
703-689-2180, TTY 703-689-3281

South County Health Center, (Community Health Care Network)
703-704-5333, 703-704-6680
Provides case management and in-home supports.

Hartwood Foundation
703-914-3901
Fee-for-service respite options.

Kidz Clubhouse
www.kidzclubhouse.org
703-438-8370
Provides a variety of respite options for families.

McLean Bible Church, Access Ministries
www.mcleanbible.org
703-790-5590
Provides a variety of respite options for families, including Breakout and Breakaway.

Northern Virginia Family Services
www.nvfs.org
V/TTY 703-385-3267
Provides therapeutic respite options.

Virginia Department of Rehabilitative Services PAS - Personal Assistance Program
www.vadrs.org/cbs/pas.htm
1-800-552-5019, TTY 1-800-464-9950

Recreation/Socialization

City of Fairfax Parks and Recreation
www.fairfaxva.gov/ParksRec/ParksRec.asp
703-385-7858, TTY 703-273-0840

City of Falls Church Department of Culture and Recreation
www.fallschurchva.gov/Content/CultureRecreation/default.aspx
703-248-5077

City of Falls Church Public Library
www.falls-church.lib.va.us
703-248-5030, TTY 703-248-5309

Eddie's Club
www.eddiesclub.org
Provides recreational opportunities for children in the fall and Callenger baseball in the spring

Fairfax County Community and Recreation Services
www.fairfaxcounty.gov/rec
703-324-4386, TTY 703-222-9693
Offers therapeutic recreation services.

Fairfax County Library Access Services
www.fairfaxcounty.gov/library/branches/as
703-324-8380, TTY 703-324-8365
Services for persons with disabilities.

Fairfax County Park Authority
www.fairfaxcounty.gov/parks
703-324-8700, TTY 703-803-3354
Provides adapted leisure services.

Virginia Tourism Corporation
www.travelguides.org/vaguide.html (Online Version)
1-800-742-3935, TTY 804-371-0327
Publishes Virginia Travel Guide for Persons with Disabilities.

Service Animals

Canine Companions for Independence
www.caninecompanions.org
1-800-572-2275

Delta Society - National Service Dog Center
www.deltasociety.org
425-679-5500

Fidos For Freedom, Inc.
www.fidosforfreedom.org
410-880-4178, TTY 301-570-7570

Helping Hands Monkey Helpers for the Disabled
www.helpinghandsmonkeys.org
617-787-4419

PAWS with a Cause
www.pawswithacause.org
Voice/TTY 1-800-253-7297

Support Dogs, Inc.
www.supportdogs.org
314-997-2325

Taxes

City of Fairfax Finance Department
www.fairfaxva.gov/taxes/taxes.asp
703-385-7885
Tax and rent relief.

City of Falls Church Commissioner of the Revenue
www.fallschurchva.gov/Content/Government/Departments/COR/COR.aspx
703-248-5065
Administration and assessment.

City of Falls Church Department of Housing and Human Services
www.fallschurchva.gov/Content/Government/Departments/CommunityServices/HHS/HHS.aspx
703-248-5005, TTY 703-248-5149

Fairfax County Department of Tax Administration
www.fairfaxcounty.gov/living/taxes
703-222-8234, TTY 703-222-7594
Administration and assessment. Offers tax relief for house and personal property.

Fairfax County Library Access Services
www.fairfaxcounty.gov/library/branches/as
703-324-8380, TTY 703-324-8365
Provides alternative formats for tax forms.

U. S. Internal Revenue Service
www.irs.gov/accessibility
1-800-829-1040

Virginia Department of Taxation
www.tax.virginia.gov
804-367-8031

Transcription (Braille) and Recording Services

Columbia Lighthouse for the Blind
www.clb.org
202-454-6400

Recording for the Blind and Dyslexic
www.rfbd.org
202-244-8990, 1-866-732-3585

Recording Services for the Visually Handicapped
703-533-7413

Transportation

General Information
Fairfax Connector Information Center
www.fairfaxcounty.gov/connector
703-339-7200, TTY 703-339-1608
On-call lift buses.

Metro (rail and bus)
www.wmata.com
202-637-7000, TTY 202-638-3780
Route information.

Metro Link
www.wmata.com/rider_tools/ealerts/
202-637-1328, TTY 202-638-3780
Provides elevator updates, station information, on events of interest, and processes complaints and commendations.

Bus Service
City of Fairfax Cue Bus
www.fairfaxva.gov/CueBus/CueBus.asp
703-385-7859

City of Falls Church George Bus
www.fallschurchva.gov/Content/CultureRecreation/GEORGEmain.aspx
202-637-7000, TTY 202-638-3780

DASH Alexandria Transit
www.dashbus.com
703-370-3274

Fairfax Connector Information Center
www.fairfaxcounty.gov/connector
703-339-7200, TTY 703-339-1608
On call lift buses.

Reston Internal Bus System (RIBS)
703-435-5465

Cabs (wheelchair accessible)
Red Top Cabs of Fairfax
703-522-3333, TTY 703-522-3331

White Top Cabs
703-638-4004

Yellow Cabs (Falls Church/Fairfax )
703-534-1111
Yellow Cab (Springfield)
703-451-2255

Other Transportation for Individuals with Disabilities
City of Falls Church - Farewheels
703-248-5005, TTY 703-248-5149
For eligible city residents.

Fairfax County FASTRAN Dial-A-Ride
www.fairfaxcounty.gov/rec/Fastran/
Voice/TTY 703-222-9764
Lift buses for eligible clients.

Fairfax County Seniors-On-The-Go!
www.fairfaxcounty.gov/fcdot/seniors.htm
703-324-1172,TTY 703-324-1102
Fairfax County discount cab program for eligible senior citizens. Uses commercial cab companies.

Paratransit
City of Fairfax City Wheels
www.fairfaxva.gov/cuebus/riderinformation.asp
Voice/TTY 703-385-7859
Low cost transportation program for eligible residents with disabilities. Service via the CUE bus system, which has routes within Fairfax City, to the Vienna METRO station and to George Mason University. Must apply to enter the program.

Metro Access - ADA Paratransit
www.wmata.com/accessibility/metroaccess_service/
301-562-5360, 1-800-523-7009, TTY 301-588-7535

Rail
Virginia Railway Express (VRE)
www.vre.org
703-684-0400, TTY 703-684-0551

Roads and Sidewalks
Virginia Department of Transportation (VDOT)
http://virginiadot.org
703-383-8368
24-hour hotline to report concerns with sidewalks, signals, signs, gutters, and cub cuts. Jurisdiction over state highways only.

Van Pool
Commuter Connections
www.mwcog.org/commuter2/
1-800-745-7433

Fairfax County Van Pool
703-324-1111

Volunteer Opportunities

Fairfax Area Agency on Aging - Volunteer Solutions
www.fairfaxcounty.gov/aaa/vol_opps_fcn.htm
703-324-5406, TTY 703-449-1186

Fairfax County Library Access Services
www.fairfaxcounty.gov/library/branches/as
703-324-8380, TTY 703-324-8365
Provides alternative formats for tax forms.

Volunteer Fairfax
www.volunteerfairfax.org/DesktopDefault.aspx
703-246-3460
Has volunteer listings and assists people in becoming volunteers.