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Research, Analysis, and Project Services (RAPS)
WHAT RAPS DOES
We assist county agencies and community groups to meet identified system wide needs through the redesign of work processes in order to:
- increase efficiency
- improve service quality
- align service delivery with strategic goals
HOW RAPS DOES IT
We provide planning, analysis, and facilitation to reach the following:
- Coordination of cross-system or multi-agency collaborative work
- Building partnerships between county agencies and the community
- Collecting, analyzing, and disseminating information useful to the human services system as a whole
WHAT ELSE DOES RAPS DO?
RAPS demographics and research staff responds to requests for sophisticated countywide and small geographic area information from program grant seekers, county officials, residents, and businesses.
EXAMPLES OF RAPS WORK
Recently completed or currently supported ongoing services integration and process improvement work includes the following:
- Collaboration between the Fairfax-Falls Church Community Services Board (CSB), Police Department, Office of the Sheriff, and other system participants in the Jail Diversion Initiative
- Department of Housing and Community Development: Redesign of intake, property management and maintenance, and occupancy recertification processes
- CSB's Infant and Toddler Connection: Facilitation of strategic planning efforts and balanced scorecard development
- Department of Family Services (DFS): Streamlining of foster care payment process
- CSB's Mental Health Teen Alternative Program: Facilitation of program enhancement project
- Aging, Disability, and Caregiver Resources Process Improvement
- Balanced Scorecard (BSC)Team
- Josiah H. Beeman Commission
- 2010 Census
- Code Enforcement Redesign
- Consolidated Community Funding Advisory Committee
- Demographics Reports
- Domestic Violence Service Operations Transition and Redesign Project
- HUD Continuum of Care Homeless Assistance Grants Process
- IPLS (Integrated Parcel Lifecycle System)
- JDRDC Restitution Process Redesign
- Plan to Prevent and End Homelessness
- Workforce Assessment
- Youth Survey
For demographics information and previous RAPS projects, visit the links below.