Research Analysis and Project Services


Research, Analysis, and Project Services (RAPS)

WHAT RAPS DOES

We assist County agencies and community groups to meet identified system-wide needs through the redesign of work processes in order to:

  • increase efficiency
  • improve service quality
  • align service delivery with strategic goals

HOW RAPS DOES IT

We provide planning, analysis, and facilitation to reach the following:

  • Coordination of cross-system or multi-agency collaborative work
  • Building partnerships between county agencies and the community
  • Collecting, analyzing, and disseminating information useful to the Human Services system as a whole

WHAT ELSE DOES RAPS DO?

RAPS demographics and research staff responds to requests for sophisticated countywide and small geographic area information from program grant-seekers, county officials, residents, and businesses.

EXAMPLES OF RAPS WORK

Recently completed or currently supported ongoing services integration and process improvement work include the following:

  • Collaboration between the Fairfax-Falls Church Community Services Board (CSB), Police Department, Office of the Sheriff and other system participants in the Jail Diversion Initiative
  • Department of Housing and Community Development: Redesign of intake, property management, and maintenance, and occupancy recertification processes
  • CSB's Infant and Toddler Connection: Facilitation of strategic planning efforts and balanced scorecard development
  • Department of Family Services' (DFS): Streamlining of foster care payment process
  • CSB's Mental Health Teen Alternative Program: Facilitation of program enhancement project

CURRENT PROJECTS

  • AA Volunteer Solutions (VS)
  • Balanced Scorecard (BSC)Team
  • Beeman Commission
  • Code Enforcement Redesign
  • Consolidated Community Funding Advisory Committee
  • CSB Prevention Services
  • Domestic Violence Service Operations Transition and Redesign Project
  • DV Batterer Accountability Subcommittee
  • Fire Prevention Survey
  • IPLS Production
  • Jail Diversion
  • JDRDC Restitution Process Redesign
  • Plan to Prevent and End Homelessness



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