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TextHotlines
County government provides several hotlines to assist people in finding help in a crisis situation, provide feedback about county services and to get essential information during emergency events.
Crisis Situations/Personal Assistance
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Basic Needs/Personal Assistance
703-222-0880, TTY 703-803-7914 (8 a.m. - 4:30 p.m.)
703-527-4077, TTY 711 (after hours)
For residents who need help in emergency situations, such as food, clothing, furniture, and transportation to medical appointments, rent or mortgage to prevent eviction or foreclosure, security deposit to secure permanent housing, utility payments to prevent disconnection, prescriptions, eye glasses, and other special needs.
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Community Services Board Emergency Services
703-573-5679, TTY 703-207-7737 (24 hours, 7 days/week)
For people in crisis with a mental health, mental retardation or alcohol or other drug emergency. Services include crisis intervention and stabilization, and evaluation for referrals to crisis care facilities, emergency shelters, and hospitals.
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Adult Protective Services Hotline
703-324-7450 (24 hours), TTY 703-222-9452 (8 a.m. - 4:30 p.m.), TTY 711 (after hours)
Suspected adult abuse, neglect or exploitation of older adults or adults with disabilities.
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Child Protective Services Hotline
703-324-7400 (24 hours), TTY 703-222-9452 (8 a.m. - 4:30 p.m.), TTY 711 (after hours)
Suspected child abuse or neglect of children. Also serves as a "helpline," providing resources and information to keep children safe.
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Domestic Abuse and Sexual Assault
703-370-7273, TTY 711 (24 hours)
Provides 24-hour confidential emergency assistance and telephone counseling for people experiencing domestic abuse, sexual assault or for people who are victims of stalking.
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Family Abuse Crisis Shelter
703-435-4940 (voice/TTY) (24 hours)
Provides 24-hour confidential emergency assistance for victims of domestic violence who are in immediate danger and in need of safe shelter.
Emergency Events
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Emergency Phone Numbers
List of phone numbers that includes police non-emergency, public schools, poison control, utility hotlines and more.
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Fairfax County Government Emergency Information Line
703-817-7771, TTY 711 (8 a.m. - 4:30 p.m., 24 hours when needed)
In the event of inclement weather or other types of local emergencies, Fairfax County provides current, accurate information about government office closures, service changes and other pertinent instructions. Call this number to speak with staff during normal business hours, Monday - Friday, 8 a.m. to 4:30 p.m. During emergency events these hours are extended as necessary. At other times, callers can choose from a menu of recorded information or leave a message that will be returned the next business day.
Government Waste, Fraud & Abuse
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Audit Hotline
703-876-0526, TTY 711
For residents to voice suggestions and concerns about county government, including ways to increase county government efficiency and improve services, or to report any instances they perceive of alleged waste, fraud or mismanagement in county government. Reports go directly to the Board of Supervisors’ Financial and Programs Auditor for assessment and investigation and will be kept in strict confidence.
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