Non-Merit Administrative Job Opportunities


administrativeThe following non-merit administrative, office, marketing and communications job opportunities are now available. Please note that these positions generally do not have fringe benefits such as leave, health insurance or retirement, unless specified in the job announcement.

Fairfax County Government is an Equal Opportunity Employer that does not discriminate on basis of race, color, sex, creed, religion, national origin, age, disability, genetic information, veterans' status or disabled veterans' status. Reasonable accommodations are available to persons with disabilities during application and/or interview processes per the Americans with Disabilities Act. Contact 703-324-4900 for assistance; TTY 703-222-7314. Minorities and persons with disabilities are encouraged to apply. EEO/AA/TTY.  

 

 

 


Call Center Representative (Administrative Assistant III)

Agency: Department of Family Services, Cross Division Services
Job # ELT-DFS-15009
Salary: $17.85-$23.80/hour (Grade S15), benefits eligible*
Schedule: Monday thru Friday, 30 hours per week

The Cross Division Services Program of the Department of Family Services (DFS) is looking for customer service specialists (Administrative Assistant III, Status E) for the main DFS Call Center who enjoy interacting with the public, handling challenging situations and working in a fast-paced environment. The selected candidate(s) will function as a member of the team that is the first point of telephone contact with the public for DFS. In this role you will: assist callers by providing general information, assess the reason for their call and route them to the appropriate services within DFS or the community; consistently provide accurate and timely information in a courteous, friendly manner; navigate through a variety of computer applications for the purpose of screening and tracking customer activities; and develop and maintain effective working relationships with agency and county staff.  

Minimum Qualifications:  Any combination of education and experience equivalent to completion of high school and two years providing administrative support. Must possess: excellent organizational, oral and written communication skills; ability to handle multiple and changing tasks and to work effectively with the public and other agency and county staff; ability to deal with angry and upset clients while exercising tact, discretion and sensitivity to clients' needs.

Preferred Qualifications:  Previous Call Center experience. Bilingual in English and Spanish.

Special Requirements:  The appointee to this position will be required to complete a criminal background check, a check of the Child Protective Services Registry, and a driver's license check to the satisfaction of the employer.

Note: *This position may not exceed 1560 hours per calendar year. Individuals in these positions are eligible for limited employee benefits, including medical, vision, and dental insurance coverage, and participation in flexible spending programs but are not eligible to earn leave or receive holiday pay.

Selection Procedure:  Panel interview.

To Apply: Submit your resume via email to Ana.Guerra-Traylor@fairfaxcounty.gov.

Recreation Leader II

Agency: Department of Neighborhood and Community Services
Job # ELT-NCS-15008
Salary: $12.12/hour
Location: Lorton Senior Center
Hours: This is a part-time position. The Senior Center operates, Monday-Friday and some evenings and weekends. This position might require some weekend hours.

This announcement will be used to fill a limited-term position. This position will be open until filled. All applicants must meet the minimum requirements listed for this position in order to qualify.

Provides oversight and administrative support for the Front Desk/Reception Area at the Lorton Senior Center. Monitors scan card check in procedure. Markets upcoming center events and programs.   Makes appropriate referrals to other government or community resources for information and/or services. Ensures that customers receive courteous, knowledgeable, and efficient service.

Maintains paper and electronic filing systems for records and messages.  Routes and distributes incoming mail and email.  Answers routine letters and email. 

Operates fax machine, phone system, and other office equipment. Performs filling and data entry. Knowledge of computers for spreadsheet, word processing, database management, and other applications. Complete forms in accordance with agency procedures.  Is responsible for information systems management to support the Congregate meal program, facility management, and supporting administrative processes to include purchasing and supply management and data collection. May participate on special projects, needing to effectively communicate, coordinate, and collaborate with partner organizations or agencies.

Plans and leads senior center activities that are age and ability appropriate.

Assists the NCS Administrative Assistant IV within the South County building, and if applicable, assists in translation services. Supervises any assigned volunteers. 

Minimum Qualifications:  Any combination of education and experience equivalent to graduation from high school or a G.E.D. issued by a state department of education, and experience working with older adults and families. Must be at least 21 years of age.

Special Requirements:  The appointee to this position will be required to complete a criminal background check and a check of the Child Protective Services Registry to the satisfaction of the employer.

Preferred Qualifications:  Knowledge of Fairfax County programs, services, and resources. Experience working with the public including older adults, managing and supervising volunteers; and managing a high-traffic central reception desk. Ability to communicate effectively, orally and in writing. Bilingual.

Selection Procedure:  Panel interview.

To Apply:  Submit your resume to: Maria Franco-Nativi via email at Maria.Franco-Nativi@fairfaxcounty.gov or via fax at 703-704-6797.

Closing Date:  Open until filled.

Front Desk Receptionist (Attendant)

Agency:  Department of Neighborhood and Community Services
Location: Bailey’s Community Center, Falls Church, VA
Job #  ELT-NCS-15007
Salary: $12.22 per hour (Grade S7); no benefits
Schedule: This position is scheduled to work 15 to 20 hours per week not to exceed 900 hours per calendar year. There is no guarantee of a minimum number of scheduled hours (daily, weekly, month or yearly.)

Two Positions Available. The front desk receptionist serves as the public’s first impression of Bailey’s Community Center.  Responsible for warmly welcoming individuals to the Center, and answering questions regarding membership, program offerings, hours of operation, etc.  The work requires excellent customer service and communication skills, both in-person and on the phone, good computer skills, and the ability to multi-task.

Minimum Qualifications:  Any combination of education and experience equivalent to high school graduation or G.E.D. to include previous experience with customer service with the public.  Experience using basic Microsoft Office computer software.  The appointee must have reliable transportation.  Must be at least 21 years old.  Must be available to work week days, evenings and some weekends.

Preferred Qualifications:  Bilingual in Spanish and English. 

Special Requirements:  An appointee to this position will be required to complete a criminal background check and a check of the Child Protective Services Registry to the satisfaction of the employer.

To Apply: Please submit your resume via email to Greg Williams at Gregory.Williamsjr@fairfaxcounty.gov.    

Closing Date: Open until filled.


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