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Consumer Information
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Library cardholders can access online databases for articles on specific subjects!

 

 

See also the library's links to Company Information, Older Adults  and  Online Security.



Local Area Resources
See also Consumer Complaints, Investigate a Business and Real Estate and Housing.  For additional resources, see the library's Consumers' CHECKBOOK online database, available only in library branches.



Mailing Lists and Telemarketing
See also the library's links to Spam and Advertising.
  • Catalog Choice
    This free service offers an easy way to arrange for specific merchants to stop sending you their paper catalogs. Catalog Choice complements the Direct Mail Marketing Association's Mail Preference Service (see the link to the DMA site below) because opting out through the DMA program may not eliminate catalogs of merchants from whom you have ordered in the past.

  • Commonwealth of Virginia: Office of the Attorney General
    Federal Telemarketing Rules, the Virginia Telephone Privacy Protection Act and more.

  • The Direct Mail Marketing Association: DMAchoice
    Find out how to have your name removed from lists used by telemarketers or direct-mail marketers. The site also includes a document outlining your rights under the Telephone Consumer Protection Act, information on registering complaints, a guide to sweepstakes and more.

  • Junkbusters
    This company describes its purpose as "to show people that they have it in their power to achieve independence from junk communications." The site promotes advocacy and provides tips, articles and consumer tools ranging from sample phone scripts to a software product designed to prevent banner ads from appearing in your browser window.

  • National Do Not Call Registry
    You can reduce the number of telemarketing calls you receive by adding your phone number to the registry. The U.S. Federal Trade Commission, which manages the program, offers free online registration and a useful fact sheet with information about the registry.

  • OptOutPrescreen.com
    This site provides an easy method of greatly reducing the credit card offers you receive in the mail.

  • Unwanted Faxes: What You Can Do
    From the Federal Communications Commission.



Privacy
See also the library's links to Child Safety on the Web.
  • ConsumerPrivacyGuide.Org
    This comprehensive and easy-to-use site provides tips on protecting your privacy online; information ranging from answers to questions such as "What is a cookie?" to the text of legislation that is relevant to privacy issues; a special section on protecting children's privacy; and links to related resources. The site is sponsored by several well-known and reputable nonprofit organizations that are concerned with consumer issues and privacy rights.

  • Fourteen Ways to Protect Your Privacy Online
    Concise descriptions of precautions you can take while browsing the Web. From the Center for Democracy & Technology.

  • Frequently Asked Questions on Social Security Numbers and Privacy

  • How Anonymous Are You?
    The United States Computer Emergency Readiness Team provides a brief introduction to some of the concepts and terms describing the types of information that can be collected online. US-CERT also offers tips on ways to limit the exposure of your personal data.

  • Privacy Rights Clearinghouse
    A nonprofit consumer education, research and advocacy program of the Utility Consumers' Action Network. The highlight of the Web site is their series of informative fact sheets, available in both English and Spanish, that educate consumers on privacy issues.

  • TRUSTe's Privacy Protection Guidelines
    This Web page is provided by TRUSTe, an independent nonprofit organization whose goal is the promotion of "privacy policy disclosure, informed user consent and consumer education." Web sites may display the TRUSTe "trustmark" if their privacy policies meet the TRUSTe guidelines and if the site participates in TRUSTe's oversight and complaint resolution programs.



Product Recalls

Product Reviews and Comparisons
See also Automobiles, Boats, Etc.; Buying Guides for Children's Products and Shopping Online.  For additional resources on computers and related products, see the library's online Computer Database from Thompson Gale.
  • Consumer Reports
    Though much of the magazine's Web site is available only to subscribers, there is some free material such as links to recall announcements.  Library cardholders can access articles from the print version of Consumer Reports through the General Reference Center Gold and MasterFile Premier databases on the library's list of Consumer databases.

  • ConsumerSearch
    Selected reviews of products in various categories. The site's most helpful feature is its analysis and evaluation of these product reviews.

  • Epinions.com
    User reviews of products in a wide range of categories.

  • PriceSCAN
    PriceSCAN searches vendor price data and displays each vendor's price along with a link to the vendor's Web site.



Real Estate and Housing
See also the library's links to Interest and Mortgage Rates.

 



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Last Modified: Friday, September 25, 2009

 


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