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TexteBook FAQs
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How do I download eAudiobooks?
Watch OverDrive's Guided Tour or ask at your local library branch. -
How do I download eBooks to an eReader?
- How do I download eAudiobooks and eBooks to a mobile device?
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I have a new library card and my OverDrive holds did not
transfer. What now?
Use this online form. -
How do I reactivate my eAudiobook?
Use this online form. -
How do I report a corrupt or unusable book
file?
Use this online form. -
Why don't you have more new books available as
MP3s?
There are many more digital books published in Windows Media Audio (WMA) format than in MP3 format. This is because WMA files are Digital Rights Management (DRM) protected, saving publishers and authors millions of dollars in lost revenue from illegally copied files. Titles published in MP3 format have less DRM, and many publishers are not willing to provide copies of these files to public libraries, where they are so readily available.
OverDrive WMA Audiobook titles use DRM protection technology from Microsoft Corporation. The Mac operating system does not support DRM-protected WMA files. However, many OverDrive WMA Audiobook titles can be transferred to Apple devices (where permitted by the publisher) using the Transfer Wizard in OverDrive Media Console v3.2 (or newer).
Make sure that your title will transfer to an Apple device. The publisher of each title decides whether or not to allow the title to be transferred to an Apple device.
Look for this iPod logo under the title:
We have found that some WMA titles which are designated for transfer to Apple devices do not work. If a title won’t transfer, please try another title. -
Why can't I return an eAudiobook or eBook
early?
Due to publisher licensing agreements and their concern about potential misuse of digital files, OverDrive media titles cannot be returned early. They will automatically be returned at the end of the lending period. Only Adobe® eBooks may be returned early. Customers have the option to choose the length of their lending period: 7, 14, or 21 days. These modifications may be made individually at checkout or globally under My Account > Lending Periods. -
Why is there a limit on the number of downloadable copies
of a title?
Due to publisher licensing agreements, most titles in the OverDrive collection are restricted to “one copy, one user” licensing agreements. The exceptions are eAudiobooks in the "Always Available" eAudiobook collection. -
How do I find my place in the holds
queue?
In OverDrive, go to My Account. Click on My Holds. In the detailed information for each title you have on hold, you'll see your place in the holds queue. -
Does OverDrive allow for suspending
holds?
OverDrive does not have a suspend/unsuspend option. -
Suggest a title for the library to
purchase?
Please fill out this form.
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