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2004 Star Volunteer Awards
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On April 14th, 2004 the Fairfax County Public Library (FCPL) Board of Trustees recognized Star Volunteers and Community Service Partners at a dinner and ceremony at the Mason Governmental Center. Thirty-eight volunteers, a teen volunteer team, and six corporate volunteer partners were honored. Awardees were selected from over 3,200 individuals who contributed over 162,000 hours of service to the Library during the previous year. Awards were given for 1,000, 3,000, 5,000, and 7,500 hours of service and for exceptional projects and performance. Presenting awards were the Hon. Mark Sickles, Virginia House of Delegates, 43rd District, and Susan Thorniley, Chair, FCPL Board of Trustees.

Community Service Partner Awards

Susan Thorniley and Karen Fitzgibbon, AT&T.
(l-r) Susan Thorniley and
Karen Fitzgibbon, AT&T
AT&T has a long history of volunteer involvement in Fairfax County. In October, we were pleased to welcome an AT&T team at Tysons-Pimmit Regional Library for VolunteerFest, a day of service sponsored by Volunteer Fairfax and hosted by the Library. Led by Karen Fitzgibbon, these energetic employees shoveled dirt and debris to widen the service road by three feet, cleaned up the grounds, weeded the Memorial Garden, and shelfread the branch magazine collection. The company also made a generous donation to the Fairfax Library Foundation.

Susan Thorniley and Susan Koch.
(l-r) Susan Thorniley
and Susan Koch, Datatel, Inc.
Datatel, Inc. has given service to the community over many years. Since 2002, the Library has been included as a site for their Community Day, in which every employee participates. Last May, Datatel employees led by Susan Koch helped produce an open house at Fairfax City Regional to celebrate the community's cultural diversity. The same day, Ana Borray and her team supported the Reston Regional Friends book sale, which earned a record-breaking $23,000 to fund new equipment, furniture, and resources for the Library. Datatel also made a generous donation to the Library Foundation that was used to buy books for the Virginia Foundation for the Humanities' Motheread®/Fatheread® program. Datatel will return to us on May 1st on their 2004 Community Day, and the company is also a sponsor of the Foundation's Capital Book Festival on May 8th.

Susan Thorniley and Patrick Dexter.
(l-r) Susan Thorniley and
Patrick Dexter,
ExxonMobil Corp.
ExxonMobil has supported the Library in many ways during the past year. Last June, a team of ExxonMobil employees revitalized Thomas Jefferson's Virginia Native Plant garden and donated a picnic table and nearly 1,000 books to the branch. In October, VolunteerFest teams led by Patrick Dexter and Judy Gorman pitched in for an indoor and outdoor spruce up of Fairfax City and Thomas Jefferson Libraries. The company matched these volunteer hours with a $5,500 grant to the FCPL Foundation, as well as matching employee donations of $800. The company gave a Community Summer Jobs grant to the Foundation for a college student to coordinate West Side Stories, a literacy outreach program for at-risk children in the Sherwood Library service area. ExxonMobil supports the Children's Foreign Language Collection, and this year contributed $20,000 to underwrite a Spanish Children's collection. They are also a $10,000 sponsor of the upcoming Capital Book Festival on May 8th.

Special thanks are due to Patrick Dexter, who has worked tirelessly as Foundation Board Chair to increase the public visibility of the Foundation. Last year the number of gifts to the Foundation more than doubled. Patrick's expertise from the corporate world and a previous career as a professional librarian has been invaluable to the Foundation and the Library during his distinguished service on the Foundation Board.

Susan Thorniley and Bill Turner.
(l-r) Susan Thorniley
and Bill Turner,
Catholic University of
America School of Library
and Information Science
The Catholic University of America School of Library and Information Science has a long tradition of service to the profession of library science. In the last twenty years, the Library has been fortunate to host over 100 Catholic University library science graduate students for 120-hour practicum projects in public service, reference support, grant-writing, technical operations, and other areas. These students have significantly enhanced public service and kept us in touch with new developments in the academic world. Many have continued to volunteer for us, and a number of graduates have joined our staff.

Catholic University has also encouraged our staff to pursue degrees in library science through the FCPL/CUA Cohort Program, established in 2001. This program allows our staff to pursue an MLS degree at a discounted rate and attend classes locally at the Fairfax County Government Center. Currently eight staff members are pursuing their degree through the Cohort Program, and seven more have graduated from the program. Our thanks to Bill Turner, Assistant Dean, who is representing Catholic University this evening.

Susan Thorniley and Heather Hare.
(l-r) Susan Thorniley and
Heather Hare, Center for
Service and Leadership,
George Mason University
The George Mason University Center for Service and Leadership has been a valued friend of the Fairfax County Public Library since 1997, when the Center first invited the Library to host "service-learners". Although we had hosted many high school and graduate school students, we had less experience with undergraduates. For six years, Heather Hare, Assistant Director of the Center, and her staff have provided Library staff with training and guidance on how to benefit from undergraduate academic internships and service projects, as well as opportunities to recruit students on campus and via email. Over 20 GMU service-learners, both academic interns and volunteers, have contributed hundreds of hours of Internet and MS Office tutoring, graphic design, and special projects to the Library.

(l-r) Susan Thorniley and Renee Atkinson.
(l-r) Susan Thorniley and
Renee Atkinson,
Volunteer Fairfax
Volunteer Fairfax has been a major support to the Library's volunteer program. For over 25 years, they have referred volunteers to the Library, helped us recruit, and provided volunteer management training to our staff. Every spring, they provide us with the opportunity to nominate special volunteers for recognition at the Fairfax County Volunteer Service Awards, Many of our volunteers and staff have participated in this delightful event, coordinated by Renee Atkinson.

Each October, Volunteer Fairfax sponsors VolunteerFest, an area-wide day of service. In 2003, Fairfax County Public Library was fortunate to be selected as the host agency. Renee Atkinson and the Volunteer Fairfax Staff coordinated this event, recruiting more than 500 volunteers who contributed over 1,900 hours of service to the Library on October 25th, as well as matching grants and gifts-in-kind to the Fairfax Library Foundation. In addition, Volunteer Fairfax provided valuable training to Library staff on how to plan and benefit from one-time volunteer projects.

Star Volunteer Awards

Centreville Regional Library

Dolores Barbour, Aidalyn Cordisco, and Susan Thorniley.
(l-r) Dolores Barbour, Aidalyn
Cordisco, and Susan Thorniley.
Dolores Barbour has contributed over 1,000 service hours at Centreville Regional since 1993, when the branch was located in a shopping center. She mends and shelves children's picture books, helping to keep these popular books available to as many children as possible.

Aidalyn Cordisco also began volunteering at Centreville in its shopping center location in 1992, and since then has donated over 1,000 hours of service. She works at the Circulation Desk, checking books out to customers, and checking in returned books.

Dolley Madison Community Library

Thomas Chinloy, 	Goldie Colman, Barbara Howlett, Deborah Gilman, and Joseph Baker with Susan Thorniley.
(l-r) Thomas Chinloy, Goldie Colman,
Barbara Howlett, Deborah Gilman,
and Joseph Baker with Susan Thorniley
Thomas Chinloy has donated over 1,600 hours since 1994 as Dolley Madison's mender extraordinaire. No broken spine or torn cover is too much for his meticulous repair skills, and as a result, books that would have been discarded can be read and enjoyed by additional people.

Goldie Colman volunteers every Monday morning to help process materials in the book drop and delivery and send them on their way to the shelves. Since 1993 she has given over 1,400 hours of service. She enjoys seeing the new books as they arrive, and the branch enjoys her warmth and sense of humor.

Barbara Howlett has been a faithful volunteer at the Dolley Madison Circulation Desk since 1994, contributing over 1,300 hours. She worked every Friday while she was working on her degree, and now she comes in every Saturday after a full work week. Dolley Madison customers enjoy her book recommendations.

Deborah Gilman has contributed over 3,300 hours to Dolley Madison since 1992. She provides public service at the Circulation Desk two days a week, and even more when asked. She is also the Treasurer of the Dolley Madison Friends. She surprised herself, but not her colleagues, by learning how to use the new Workflows circulation system from the first hour it was introduced.

Joseph Baker has coordinated the Dolley Madison Friends' Book Sale since 1994, contributing over 5,600 hours of service. Almost daily, he sorts used book donations and makes a special effort to find homes for books that will not sell at Dolley Madison. Over the years, the sales have earned over $50,000 for use by the branch and the system. At the branch, these funds covered over $5,000 worth of professional children's programming, professionally framed historic photographs for the meeting room, new signage, and many other projects too numerous to mention.

Fairfax City Regional Library

Xenedee Bradley, Susan Thorniley, and Tyler Williams.
(l-r) , Susan Thorniley, Tyler Williams and Xenedee Bradley
Xenedee Bradley has contributed over 1,000 service hours since retiring from Fairfax County government in 1988. She has assisted Children's Services with catalog changes, shelving, mending, and programs. During an employee's extended absence Xenedee learned to mend cassette tapes and put many books on tape back in circulation. She expanded her technology skills when the new computer system was introduced, and now uses her data entry skills in the Virginia Room, updating the newspaper indexes for computer access.

Maxie Hopkins has been a loyal Friend of the Fairfax City Regional Library for over 20 years. She is a master organizer, a knowledgeable sorter and pricer of used books for the Friends book sale, and a savvy bookwoman. She has contributed over 1,000 hours of energetic service and is much appreciated by her fellow Friends, the staff, and the community.

Tyler Williams has contributed over 1,000 hours to the Fairfax City Circulation Department since 1994. He helps process the morning book delivery, and the staff enjoy his outgoing personality. When he is not at his post, he can usually be found in the biography section or in the Friends room looking for National Geographics for his grandson.

George Mason Regional Library

Susan Thorniley, Richard Faubion, Betty White, and Richard Savage.
(l-r) Susan Thorniley, Richard Savage,
Betty White, and Richard Faubion
Richard Faubion volunteers at the George Mason Circulation Desk on Tuesday mornings, checking books in and out. Staff and customers appreciate his friendly banter and cheerful attitude. Since 1996, Richard has donated over 1,500 hours of service to George Mason.

Nancy Smith has contributed over 1,500 service hours to the George Mason Circulation Department since 1989. Customers look forward to talking to her each Monday night when she works at the Circulation Desk. For many years Nancy volunteered after spending stressful days working as a lawyer for the federal government.

Betty White has volunteered over 1,500 hours for the George Mason Circulation Department since 1997. Although she has performed many duties, her specialty is working with reserved books, which frees the Circulation staff to spend more time with customers.

Richard Savage has contributed over 3,600 hours of faithful service to the George Mason Circulation Department since 1987. He checks in materials from the book drop and at the Circulation Desk. His upbeat attitude raises the spirits of everyone he works with.

Great Falls Community Library

Susan Thorniley, Nelda Lateef, and Ernest Dane.
(l-r) Susan Thorniley, Nelda Lateef,
and Ernest Dane
Ernest Dane created a terrarium for Great Falls Library three years ago, and he visits daily to care for this woodland habitat, which is populated with beetles, toads, slugs, and snakes. He supplements his "show and tell" with books on identification and classification. Highlights this summer were the Tupperware maternity ward he created for a Virginia ring-necked snake who laid eggs and the praying mantises who went through their entire life cycle. For providing many appreciative children and adults with this view of the natural world in the library, he receives an Exceptional Service Award.

Nelda Lateef, a member of the Friends of Great Falls Library, created a successful series of programs called Discover What You Want to Be, now in its second year. The series has featured poets, architects, dentists, a NASA space scientist, a veterinarian, and a commercial pilot talking about their jobs and taking questions. For her innovative work in creating this series, which draws up to 40 children per program, Nelda receives an Exceptional Service Award.

Herndon Fortnightly Library

Roberta Ramsey has contributed over 1,000 hours of dedicated service to the Herndon Circulation Department since its relocation to the new building in 1995. Quickly adapting to the new circulation system, she has become an expert in locating reserved books for customers, and this is very helpful in inventory control.

Dorothy Wright has volunteered over 1,000 hours at Herndon Fortnightly since its inception in the town of Herndon. As Herndon's master mender, she lovingly rehabilitates books that would otherwise be discarded, restoring them to the shelves to be enjoyed by more members of the community.

John Marshall Community Library

Bob Baylis has donated over 1,000 hours to John Marshall since his wife Lou recruited him to share her volunteer book drop duties after his retirement in 1985. With energy and good will, Bob has arrived faithfully after holidays and each Monday morning for 19 years to check in mountains of book drop books and speed them back to the shelves.

Martha Washington Community Library

Susan Thorniley and Jack Blasingame.
(l-r) Susan Thorniley and
Jack Blasingame
Jack Blasingame has contributed over 1,100 service hours as a Circulation Department volunteer in his four years at Martha Washington. He searches for books that have been placed on reserve, checks them in, and routes them to the appropriate branch for customers to pick up. He comes in daily to perform this service, which benefits customers throughout the County.

Patrick Henry Community Library

Jewell Shedlock, Muriel Hedberg, Marlene Dubill, and Susan Thorniley.
(l-r) Jewell Shedlock, Muriel Hedberg,
Marlene Dubill, and Susan Thorniley
Marlene Dubill has volunteered since 1998 for the Patrick Henry Circulation Department. In that time she has donated over 1,100 hours checking in materials on the computer. She now averages five hours each time, and often stays longer if there is a backup. She also contributes extra work days when there is a holiday. Her committed service is vital to the smooth operation of the branch on Mondays.

Muriel Hedberg checks in the books that come to Patrick Henry in delivery each Tuesday morning. She has contributed over 1,000 hours of dedicated service since 1999, and can always be counted on unless she is on the ski slopes!

Nancy McKnight has donated over 1,000 hours to the Patrick Henry Circulation Department since 1994. She works at the public Circulation Desk, checking books in and out. A resident of Vienna, she knows many of the customers, and provides a warm welcome to everyone she helps.

Jewell Shedlock is Patrick Henry's mender extraordinaire. Since 1992 she has contributed over 1,000 hours repairing books and returning them to the shelves to be enjoyed again by the public. Replacing these books with new ones would have cost the Library many thousands of dollars.

Pohick Regional Library

Susan Thorniley and Mary Sullivan.
(l-r) Susan Thorniley
and Mary Sullivan
Mary Sullivan has contributed over 1,600 hours of service to Pohick Library, working on the Circulation Desk, answering the telephone, and performing workroom tasks. Willing to help with anything, she even hauled books from storage and unpacked and arranged them for the Friends book sale. Most unusual is her technical expertise and knowledge of Microsoft Office. Using these skills, she has streamlined the reserved books process at Pohick, designing macros for the computer work and creating customized holds slips with large fonts so that the books can be more easily seen on the holds shelf by Library Aides. Her work with this process has enabled the entire Circulation Department to operate more efficiently at the public desk. For her contributions, she receives an Exceptional Service Award.

Reston Regional Library

Brian Buck, Susan Thorniley, and Ellen Shor.
(l-r) Brian Buck, Susan Thorniley,
and Ellen Shor
Brian Buck is Reston Regional's man for all seasons. Last summer Brian watered, weeded, and kept alive the $20,000 landscaping purchased by the Reston Friends until the sprinkler system was installed five months later. He devised a schedule, divided the area into seven water zones, and timed each area's watering for best results. Brian receives an Exceptional Service Award for his dedication in saving the Friends' investment in the grounds.

Kenneth Marty receives an Exceptional Service award for leading Reston's popular "Spanish Chats" group for the last three years. The group meets every Wednesday to practice their Spanish speaking skills. Ken welcomes newcomers, selects engaging topics for discussion, makes sure everyone has a chance to speak, and gives advice on fine points of the language. Spanish Chats draws speakers from various backgrounds and from all over the County. Kenneth, who commutes from Springfield, has made a major contribution to the Reston Community.

Ellen Shor is semi-retired from an internationally known language institute. She conducts a weekly writing class for ESL students to help them develop comfortable proficiency in written business communications and creative writing. She continues to help the students throughout the week by correcting work submitted via e-mail and consulting with them over the telephone. Ellen receives an Exceptional Service Award for welcoming new Americans through this innovative, stimulating program.

Reston Regional Library Teen Council

Amethyste Desmukes, Pretti Krishnan, Allie Fish, and Susan Thorniley.
(l-r) Amethyste Desmukes, Pretti Krishnan,
Allie Fish, and Susan Thorniley
Michael Chen, Tina Chen, Amethyste Desmukes, Allie Fish, Thomas Fu, Alex Huys, Jyoti Jindal, Katie Kerr, Pretti Krishnan, Sarah Lott, Samantha Mackenzie, Lauren Mims, Malar Singaram, Quinn Schreiner, Alyssa Tassan, and Dylan Zecha

These teen volunteers have made major contributions to both Reston Regional and the system during the past 18 months. At the branch, they assisted with the date due card project, helped children with crafts at an open house, and created book displays which were popular with other teenagers. For the system, they provided the trivia questions for the Summer Reading Program web site. They read together, write and edit book reviews, edit reviews by other teens, and are constructing a book review database for staff use in providing readers advisory to middle school students. For their exceptional service, they receive an appreciation plaque for display in their branch.

Richard Byrd Community Library

Susan Thorniley, Anja Mayberry, Jean Berg, and Eva Kaufman.
(l-r) Susan Thorniley, Anja Mayberry,
Jean Berg, and Eva Kaufman
Jean Berg began volunteering in 1998, after retiring as a Library Aide at Richard Byrd. Since then she has contributed over 1,000 hours of service to the Richard Byrd Circulation Department. She provides friendly, efficient service at the public Circulation Desk four hours a week, and also helps weed and organize the magazine collection.

Eva Kaufman receives an Exceptional Service Award for contributing her technical skills to help Richard Byrd streamline its operations. She developed two Excel spreadsheets, with macros, that make it possible to tabulate monthly, year-to-date, and individual grand total hours of volunteer service to the branch. She also created a daily circulation statistics spreadsheet to track workload information that will aid the branch in strategic planning.

Anja Mayberry has contributed over 1,000 hours of faithful service to the Richard Byrd Library since 1998. She volunteers two days a week, locating reserved books for customer pickup and processing books sent to Richard Byrd in delivery.

Sherwood Regional Library

Mary Quinn, Susan Thorniley, Porter Sultzbaugh.
(l-r) Mary Quinn, Susan Thorniley,
Porter Sultzbaugh
Millie Hoffman has contributed over 1,100 hours of service to the Sherwood Circulation Department. On Tuesdays and Thursdays, she processes the book drop, works at the public Circulation Desk, enters new library card information into the computer, and answers the phones. She has also been a great recruiter of volunteers for the Circulation Department.

Mary Quinn, a former FCPL Children's Librarian, receives an Exceptional Service Award for leaving the peace of retirement last summer to share her professional expertise with Sherwood's West Side Stories program. She assisted an ExxonMobil intern in taking the Summer Reading Program to at-risk children on the western side of Route One. Mary assisted with many of the 55 programs presented during West Side stories, and helped with stories, crafts, and book distribution to over 300 children who participated in the program.

Porter Sultzbaugh frequently contributes more than 80 hours a month staffing the Sherwood Tech Training Lab. Besides helping customers use the Lab for Internet searches, e-mail, word processing and other projects, Porter coordinates the operation of the Lab. He helps train new volunteers, recruits new volunteers, and helps maintain the Lab. Many Lab customers comment on his patient yet informed help with their computer activities. The Tech Lab serves many low-income customers who do not have access to computers at home. Porter receives an Exceptional Service Award for his leadership in helping these customers cross the digital divide and become competent technology users.

Joan Wilson has donated over 1,100 hours of dedicated service to the Sherwood Circulation Department. She processes delivery every Monday and Friday, and does the computer work to process new books. She helps maintain the public displays and assists with the processing of delivery. Joan is always ready to pitch in with any task.

Tysons-Pimmit Regional Library

Ruth Pietrowiez, Mae McCarty, and Susan Thorniley.
(l-r) Ruth Pietrowiez, Mae McCarty,
and Susan Thorniley
Ruth Pietrowicz, President of the Tysons-Pimmit Friends, has contributed over 3,300 service hours since 1999. She recruits, trains, and schedules Friends volunteers and coordinates the monthly book sale, which welcomes a loyal following of purchasers the first Saturday of every month. She averages over 50 hours a month sorting and pricing books and ensuring the success of the sales, which have funded furniture, equipment, and numerous library programs, especially for children.

Mae McCarty reached the 7,500 service hour milestone last October. Mae had a 30-year career as the first female rural letter carrier in Northern Virginia, and her dedication to service has continued for the last ten years at Tysons-Pimmit Regional Library. She adds gifts to the collection, labels children's books, and assists with delivery. She is still true to the Post Office motto; "neither rain, nor hail, nor sleet, nor snow". Due to Hurricane Isabel, Tysons-Pimmit closed for eight days. When the branch opened, Mae arrived at hurricane speed to help two staff members check in more than 50 carts of books in record time, allowing the branch to catch up and welcome customers without worrying about the backlog.

Woodrow Wilson Community Library

Kay Dameron and Susan Thorniley.
(l-r) Kay Dameron and
Susan Thorniley
Kay Dameron has contributed over 5,000 hours of service since 1991. She provides excellent customer service and will step in at a moment's notice for any special project. Kay handles mountains of gift material, frequently enlisting the help of her aunt Louise. Based on her knowledge of customers, she carefully selects books for the Friends book sale. Kay is the president of the Woodrow Wilson Friends and an active member of the George Mason Friends. She and the George Mason Friends have, through their gifts to the branch, made possible many improvements for Woodrow customers and sponsored wonderful children's programs. Kay's dedication and caring help make the branch a warm and welcoming place.
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