Human Services Hotlines


 

  • Basic Needs/Personal Assistance
    703-222-0880, TTY 703-803-7914 (8 a.m. - 4:30 p.m.)
    703-527-4077, TTY 711 (after hours)
    For residents who need help in emergency situations, such as food, clothing, furniture, and transportation to medical appointments, rent or mortgage to prevent eviction or foreclosure, security deposit to secure permanent housing, utility payments to prevent disconnection, prescriptions, eye glasses, and other special needs.


  • Community Services Board Emergency Services
    703-573-5679, TTY 703-207-7737 (24 hours, 7 days/week)
    For people in crisis with a mental health, intellectual disability or alcohol or other drug emergency. Services include crisis intervention and stabilization, and evaluation for referrals to crisis care facilities, emergency shelters, and hospitals.


  • Adult Protective Services
    703-324-7450
    (24 hours), TTY 703-222-9452 (8 a.m. - 4:30 p.m.), TTY 711 (after hours)
    Suspected adult abuse, neglect or exploitation of older adults or adults with disabilities.


  • Child Protective Services
    703-324-7400 (24 hours), TTY 703-222-9452 (8 a.m. - 4:30 p.m.), TTY 711 (after hours)
    Suspected child abuse or neglect of children. Also serves as a "helpline," providing resources and information to keep children safe.


  • Domestic and Sexual Violence Services
    703-360-7273, TTY 711 (24 hours)
    Provides 24-hour confidential emergency assistance and telephone counseling for people experiencing domestic abuse, sexual assault or for people who are victims of stalking.


  • Family Abuse Crisis Shelter
    703-435-4940 (voice/TTY) (24 hours)
    Provides 24-hour confidential emergency assistance for victims of domestic violence who are in immediate danger and in need of safe shelter.

Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
Technical Questions: Web Administrator

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