Human Services Hotlines
Basic Needs/Personal Assistance
703-222-0880, TTY 703-803-7914 (8 a.m. - 4:30 p.m.)
703-527-4077, TTY 711 (after hours)
For residents who need help in emergency situations, such as food, clothing, furniture, and transportation to medical appointments, rent or mortgage to prevent eviction or foreclosure, security deposit to secure permanent housing, utility payments to prevent disconnection, prescriptions, eye glasses, and other special needs.
Community Services Board Emergency
703-573-5679, TTY 703-207-7737 (24 hours, 7 days/week)
For people in crisis with a mental health, intellectual disability or alcohol or other drug emergency. Services include crisis intervention and stabilization, and evaluation for referrals to crisis care facilities, emergency shelters, and hospitals.
703-324-7450 (24 hours), TTY 703-222-9452 (8 a.m. - 4:30 p.m.), TTY 711 (after hours)
Suspected adult abuse, neglect or exploitation of older adults or adults with disabilities.
703-324-7400 (24 hours), TTY 703-222-9452 (8 a.m. - 4:30 p.m.), TTY 711 (after hours)
Suspected child abuse or neglect of children. Also serves as a "helpline," providing resources and information to keep children safe.
Sexual Violence Services
703-360-7273, TTY 711 (24 hours)
Provides 24-hour confidential emergency assistance and telephone counseling for people experiencing domestic abuse, sexual assault or for people who are victims of stalking.
Family Abuse Crisis Shelter
703-435-4940 (voice/TTY) (24 hours)
Provides 24-hour confidential emergency assistance for victims of domestic violence who are in immediate danger and in need of safe shelter.