Dial-A-Ride is a program that provides subsidized taxicab service to Fairfax County residents who are income eligible. The program is operated by the Department of Neighborhood and Community Services (NCS) under the direction and support of the Fairfax County Board of Supervisors.

How Much Does it Cost?

Dial-A-Ride users have the opportunity to purchase coupon books good toward taxicab rides at one-third of the face value. Each book costs $10 and contains eleven $3 coupons for a total value of $33 per book.

Participants can purchase up to sixteen coupon books per year and the coupons can be used with any of the four taxicab providers licensed to do business in Fairfax County.

The $3 coupons can be used for the taxicab fare, companion fare and the driver’s tip. Coupons may be combined with cash if needed; however, drivers cannot give change for coupons.

Who is Eligible?

Fairfax County residents who meet the below incom guidelines.


               1                             $2,188.00                  $26,258.00

               2                             $2,949.00                  $35,393.00

               3                             $3,710.00                  $44,528.00

               4                             $4,471.00                  $53,663.00

               5                             $5,233.00                  $62,798.00

               6                             $5,994.00                  $71,933.00

Based on 225% of the U.S. Federal Poverty Guidelines effective July 1, 2014.

How Do I Apply?

Print and complete the Dial-A-Ride application (92KB PDF) then mail it to Dial-A-Ride, P.O. Box 1388 Fairfax, VA, 22038-1388. Alternate formats of the application are available upon request.

You will need Adobe® Reader® software to view the PDF file.

You may also request applications for Dial-A-Ride by contacting the Fairfax County Department of Neighborhood and Community Services between the hours of 8 a.m. and 4:30 p.m. Monday through Friday at 703-222-9764, TTY 711, or through our "contact us" e-mail form.

How do I order Dial-A-Ride coupon books?

There are two ways to purchase Dial-A-Ride coupon books:

  • In person, by appointment only, at the Fairfax County Department of Neighborhood and Community Services located at 12011 Government Center Parkway, 10th Floor, Fairfax, VA 22035. The office is open for business 8 a.m. – 4:30 p.m. Monday through Friday. Call 703-222-9764 if you need directions to the office by private vehicle or public transit.
  • Through the mail by sending a check or money order (made payable to the County of Fairfax) to Dial-A-Ride, P.O. Box 1388, Fairfax, VA 22038-1388. Please note that we cannot accept cash or credit/debit cards.

  • Please be aware that the coupons every year are valid for 12 months beginning July 1.  

Participating Taxicab Vendors

The following companies are licensed to operate taxicabs in Fairfax County and will accept the Dial-A-Ride coupons for cab rides.

When calling to schedule a ride, please inform the calltaker if you use a wheelchair. If you cannot transfer from your wheelchair, be sure to request an accessible taxicab at least 24 hours before you need your ride.


Cab Company Phone TTY
Fairfax Red Top Cab (703) 333-3333 (703) 522-3331
Fairfax White Top Cab (703) 644-4500 (703) 683-4374
Falls Church Yellow Cab (703) 534-1111 7-1-1 (Virginia Relay)
Springfield Yellow Cab (703) 451-2255 7-1-1 (Virginia Relay)

Useful Links

Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
Technical Questions: Web Administrator

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