Fairfax County has received a Seal of Good eGovernance Award by the Joint Center for eGovernance and the National Association of Counties. Fairfax County was awarded the eGovernance Award of Distinction and will receive a silver seal.
The Seal of Good eGovernance Award is a competitive e-government award for U.S. local and county governments that recognizes county government organizations that have developed innovative and creative ways of using information technology to serve and connect with their customers and the public. Fairfax competed with other similar counties containing populations of 500,000 - 999,999.
Fairfax County's award winning e-government program addresses the digital divide and has been successful in creating a “government without walls, doors or clocks,” or 24-hour government. The e-government program utilizes multi-channel service delivery via the Web, 25 kiosks, Interactive Voice Response via touch-tone phone and a Cable TV government access channel. In fiscal year 2001, 23 percent of e-government transactions were made after regular business hours and that number is expected to increase this year.
Here is a partial list of services available on each platform:
Web site
Access real estate assessment data/comparables
Access real estate parcel map
Access the status of permits/plans and inspections
Pay taxes
Schedule inspections requests
Access Geographic Information System data
Send feedback forms directly to elected county officials
Download current RFP solicitations, Notices of Contract Awards and Bid Tabulations
Report vehicle sale or moves
Kiosks
Renew vehicle registration
Apply for county jobs
Apply to be a child-care provider
Print applications, forms and information
Communicate with county agencies by built-in phone
Locate facilities and transportation routes
Access SmartTraveler road conditions
Subscribe to county publications
Interactive Voice Response
Schedule special recycling collections
Access general court information
Schedule inspection requests
Access the status of permits/plans and inspections
Request fax-on-demand real estate assessments
Register for parks and recreation classes
Check availability and waiting list for public housing
Cable TV government access channel
Video coverage of Board of Supervisors meetings, commission meetings, town meetings and special events
Monthly Board of Supervisors' programs
Original documentaries and features
Video news releases
Interactive call-in shows
Emergency message system
The Seal of Good eGovernance Awards will be presented at the NACo’s Annual Conference to be held July 12-16, 2002, in New Orleans, LA.
For more information about the award or the county's e-government program, contact Steve Malo at 703-324-4328.
FAIRFAX COUNTY IS COMMITTED TO A POLICY OF
NONDISCRIMINATION IN ALL COUNTY PROGRAMS,
SERVICES AND ACTIVITIES AND WILL PROVIDE REASONABLE ACCOMMODATIONS
UPON REQUEST.
TO REQUEST SPECIAL ACCOMMODATIONS, CALL 703-324-3187 OR TTY-703-324-2935.
PLEASE ALLOW FIVE WORKING DAYS IN ADVANCE OF EVENTS IN ORDER
TO MAKE THE NECESSARY ARRANGEMENTS.
