New Look for Fairfax County Web Site


Office of Public Affairs
12000 Government Center Parkway, Suite 551
Fairfax, VA 22035-0065
703-324-3187

March 20, 2003

 

New Look for Fairfax County Web Site

Visitors to the Fairfax County Web site will see a new and improved look to the home page, starting today. The new design features a news section, links to local weather, the commonwealth of Virginia Web site and the federal government Web site. Other improvements to the home page include rearranging the information categories and prominent location of the county's Web privacy policy statement. These improvements are in response to feedback from our constituents about their experience in using the site and opportunities for improvements.

"Citizen feedback is a central part of the county Web site," said Fairfax County Chief Information Officer David J. Molchany. "Beginning with the first major redesign of the site two years ago, citizens have helped improve the Web site through focus groups and general e-mail comments." County staff gathered as much detail as possible on citizens' information-seeking behavior, which was then incorporated into the new content structure.

The Web site is part of the county's e-government strategy. "E-government makes it possible to deliver transactions and information through multiple channels, such as Web sites, interactive voice response, kiosks and personal digital assistants," said Molchany. "This allows the delivery of information and service to happen when and where it is convenient for the customer, who benefits from this on-demand service. On-demand government tailored to the needs of those we serve is the power of e-government."

The county Web site, which was first launched at the 1996 Fairfax Fair, has 15,000 pages of information and averages over 625,000 visits per month, 7.5 million visits per year. Users can find information about county programs and services at the click of a mouse and do business with Fairfax County 24 hours a day, seven days a week. Some of the many online transactions available include: applying for a county job, scheduling a building inspection, applying for a library card, paying taxes, reserving golf tee-times and submitting a consumer complaint form. In addition, using online databases, site visitors can look up consumer protection complaints, check FAIRFAX CONNECTOR route schedules, view aerial ortho photography of the county, search a historical newspaper index, locate child care, find real estate assessments or search the Human Services Resource Guide.

For more information, call the Office of Public Affairs at 703-324-3187, TTY 703-324-2935.

 

 

 

 

 


 

FAIRFAX COUNTY IS COMMITTED TO A POLICY OF NONDISCRIMINATION IN ALL COUNTY PROGRAMS, SERVICES AND ACTIVITIES AND WILL PROVIDE REASONABLE ACCOMMODATIONS UPON REQUEST. TO REQUEST SPECIAL ACCOMMODATIONS, CALL 703-324-3187 OR TTY-703-324-2935. PLEASE ALLOW FIVE WORKING DAYS IN ADVANCE OF EVENTS IN ORDER TO MAKE THE NECESSARY ARRANGEMENTS

Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
Technical Questions: Web Administrator

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