Fairfax County Named Top Digital County


Fairfax County Office of Public Affairs
12000 Government Center Parkway, Suite 551
Fairfax, VA 22035-0065
703-324-3187, TTY 703-324-2935, FAX 703-324-2010

June 30, 2005

 

Fairfax County Named Top Digital County

Fairfax County is the No. 1 digital county for jurisdictions with populations over 500,000, according to a recent survey by the Center for Digital Government and the National Association of Counties.

In April, all U.S. counties were invited to participate in the 2005 Digital Counties Survey. Officials responded to a set of 22 questions that included more than 95 measurements. A top-10 ranking was established for each population category. Fairfax County received first place in the 500,000 or more population category.

“Fairfax County is an innovative government, and this is an excellent example of how we are bringing citizens and their local government closer through technology,” said Fairfax County Board of Supervisors Chairman Gerald E. Connolly. “I am proud of our e-government initiatives and it is gratifying to see our program recognized in this way.”

The county’s award winning e-government program addresses the digital divide and has been successful in creating a ‘government without walls, doors or clocks,’ or 24-hour government. The program utilizes multi-channel service delivery via Web, 25 kiosks, Interactive Voice Response via touch-tone phone and a Cable TV government access channel. Following is a partial list of services available on each platform:

Web site
· Access real estate assessment data/comparables
· Access real estate parcel map
· Access the status of permits/plans and inspections
· Pay taxes
· Schedule inspections requests
· Access Geographic Information System data
· Send feedback forms directly to elected county officials
· Download current RFP solicitations, Notices of Contract Awards and Bid Tabulations
· Report vehicle sale or moves
· Register to receive important emergency alerts, notifications and updates during a major crisis or emergency

Kiosks
· Renew vehicle registration
· Apply for county jobs
· Apply to be a child-care provider
· Print applications, forms and information
· Communicate with county agencies by built-in phone
· Locate facilities and transportation routes
· Access SmartTraveler road conditions
· Subscribe to county publications

Interactive Voice Response
· Schedule special recycling collections
· Access general court information
· Schedule inspection requests
· Access the status of permits/plans and inspections
· Request fax-on-demand real estate assessments
· Register for parks and recreation classes
· Check availability and waiting list for public housing

Cable TV government access channel
· Video coverage of Board of Supervisors meetings, commission meetings, town meetings and special events
· Monthly Board of Supervisors’ programs
· Original documentaries and features
· Video news releases
· Interactive call-in shows
· Emergency message system

In making the award announcement, Cathilea Robinett, executive director of the Center for Digital Government, said “There is so much hard work and planning going on behind the scenes in county government – to make life a little easier for all citizens. Local governments are to be commended for their ambitious efforts, accomplishments and outstanding customer service.”

NACo Executive Director Larry Naake concurred. “The Digital Counties Survey effectively demonstrates how county governments of all sizes across the country are positively applying technology to deliver quality services to their citizens,” he said.

To access the county’s e-government services, visit our Web site, www.fairfaxcounty.gov. For more information about the award or the county's e-government program, contact Greg Scott at 703-324-4590, TTY 711.

FAIRFAX COUNTY IS COMMITTED TO A POLICY OF NONDISCRIMINATION IN ALL COUNTY PROGRAMS, SERVICES AND ACTIVITIES AND WILL PROVIDE REASONABLE ACCOMMODATIONS UPON REQUEST. TO REQUEST SPECIAL ACCOMMODATIONS, CALL 703-324-3187, TTY 703-324-2935. PLEASE ALLOW FIVE WORKING DAYS IN ADVANCE OF EVENTS IN ORDER TO MAKE THE NECESSARY ARRANGEMENTS

Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
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