Fairfax County Named Top Digital County


Fairfax County Office of Public Affairs
12000 Government Center Parkway, Suite 551
Fairfax, VA 22035-0065
703-324-3187, TTY 711, FAX 703-324-2010

Aug. 8, 2006

Fairfax County Named Top Digital County

Fairfax County is one of the top digital counties in the nation for jurisdictions with populations over 500,000, according to an annual survey by the Center for Digital Government and the National Association of Counties.

In April, all U.S. counties were invited to participate in the 2006 Digital Counties Survey. A top-10 ranking was established for each population category. Fairfax County received second place in the 500,000 or more population category.

“Fairfax County continues to be a leader in innovative government, and this award is an excellent reminder of how technology can connect residents and their local government,” said Fairfax County Board of Supervisors Chairman Gerald E. Connolly.

The county’s award winning e-government program has been successful in creating a government without walls, doors or clocks, or 24-hour government. The program uses many ways to deliver information, including the Web, 25 kiosks, Interactive Voice Response via touch-tone phone and a Cable TV government access channel. “Our e-government initiatives are first-class, and I am proud that our program was recognized in this way,” said Fairfax County Deputy County Executive David J. Molchany.

Through any of the county’s e-government platforms, residents can pay taxes, locate facilities and transportation routes, access general court information and register for parks and recreation classes.

Following is a partial list of other services available on each platform:

Web site

  • Access real estate assessment data/comparables
  • Access the status of permits/plans and inspections
  • Schedule inspections requests
  • Access Geographic Information System data
  • Send feedback forms directly to elected county officials
  • Report vehicle sale or moves
  • Register to receive emergency alerts, notifications and updates during a major crisis or emergency
  • Apply for county jobs
  • Print applications, forms and information
  • Access SmartTraveler road conditions
  • Subscribe to county publications

Kiosks

  • Renew vehicle registration
  • Apply for county jobs
  • Apply to be a child-care provider
  • Print applications, forms and information
  • Communicate with county agencies by built-in phone
  • Locate facilities and transportation routes
  • Access SmartTraveler road conditions
  • Subscribe to county publications

Interactive Voice Response

  • Schedule special recycling collections
  • Access general court information
  • Schedule inspection requests
  • Access the status of permits/plans and inspections
  • Request fax-on-demand real estate assessments
  • Register for parks and recreation classes
  • Check availability and waiting list for public housing

Cable TV government access channel

  • Video coverage of Board of Supervisors meetings, commission meetings, town meetings and special events
  • Monthly Board of Supervisors’ programs
  • Original documentaries and features
  • Video news releases
  • Interactive call-in shows
  • Emergency message system

In making the award announcement, Cathilea Robinett, executive director of the Center for Digital Government, said “Counties continue to strive for excellence in serving their citizens. Our Digital Counties Survey showcases those counties most committed to service and innovation.”

To access the county’s e-government services, visit www.fairfaxcounty.gov. For more information about the award or the county's e-government program, contact Greg Scott at 703-324-4590, TTY 711.

To request this information in an alternate format, call the Office of Public Affairs at 703-324-3187, TTY 711.

Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
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