Fairfax County Web Site to Be Unavailable Feb. 17-19


Fairfax County Office of Public Affairs
12000 Government Center Parkway, Suite 551
Fairfax, VA 22035-0065
Contact: Merni Fitzgerald, Director of Public Affairs
703-324-3187, TTY 711, Fax 703-324-2010
Media Pager: 703-324-NEWS (6397)
publicaffairs@fairfaxcounty.gov

Feb. 9, 2007

 Fairfax County Web Site to Be Unavailable Feb. 17-19

The county’s Web site (www.fairfaxcounty.gov) will be unavailable Feb. 17-19 due to electrical upgrades to the county’s data center and computer network.

The Facilities Management Department will be replacing aging power equipment and re-engineering circuit connections to facilitate the growing technology infrastructure needs, improve system backup capability and minimize risk related to power interruptions, which will improve reliability and continuity of data and network services. The Department of Information Technology will be required to power down the network core, and all computer servers and related systems in the Government Center’s data center. These include all public Web services, e-mail, Internet and network services, servers, mainframe-based systems and the applications that use these systems. Also affected are some of the county’s interactive voice response telephone systems.

As an example of how services will be affected, library customers will not be able to access their accounts or the library’s online catalog, nor any other Web-based library service such as online research databases, electronic books, digital recorded books or online reference help. Library volunteers also will be unable to help taxpayers with electronic filing and wireless access to the Internet will be unavailable. The Fairfax County Park Authority will be unable to process any spring class or summer camp registration requests during this outage. 

“We realize that there is no convenient time to shut down systems since we are a 24/7 government and actively promote the use of online transactions and information access” said Wanda Gibson, director of the county’s Department of Information Technology, “but to allow the maximum amount of time to properly shut down systems, install the new electrical equipment, migrate all the IT systems to the new power and to test the upgrades, prudence requires three available concurrent days. The upcoming holiday weekend provides that opportunity.”

Gibson added this is a preventive measure “determined after several engineering studies to strengthen power service availability and resiliency to protect the county from a more devastating, unplanned electrical interruption.”

Electrical service will be shut down early Saturday, Feb. 17, to allow work to be performed. It is anticipated that power will be restored and all systems fully operational late Sunday, Feb. 18. Once the outage is over and all work is performed services will be restored as quickly as possible.

Fairfax County’s Office of Emergency Management will be able to communicate with residents through the Community Emergency Alert Network (CEAN) should an emergency or inclement weather situation occur. If residents are not yet registered, they should sign-up at www.fairfaxcounty.gov/cean to receive emergency alerts via their e-mail accounts, pagers or text messages.

The Fairfax County Government Emergency Information Line also will remain operational. Emergency announcements, if needed, will be available by calling 703-817-7771, TTY 711.

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For more news and information, visit www.fairfaxcounty.gov/news.

Fairfax County is committed to nondiscrimination on the basis of disability in all county programs, services and activities. To request this information in an alternate format, call the Office of Public Affairs at 703-324-3187, TTY 711.

Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
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