Survey Names Fairfax Among Top Digital Counties


Aug. 18, 2008

News Highlights 

  • Fairfax County ranked third for digital counties with populations of 500,000 or more.
  • Fourth consecutive year the county has ranked in the top five.

Digital Counties 2008

More Information 

Fairfax County is one of the top digital counties in the nation for jurisdictions with populations over 500,000, according to an annual survey by the Center for Digital Government and the National Association of Counties.

All U.S. counties were invited to participate in the 2008 Digital Counties Survey. A questionnaire included more than 100 measurements and data points about online service delivery, infrastructure, architecture and governance models. Fairfax County received third place in the 500,000 or more population category, ranking in the top five for the fourth consecutive year.

The county’s E-government program addresses the digital divide for residents and businesses through multiple access channels and has been successful in creating a government without walls, doors or clocks. The program features many information delivery methods, including the Web, customer information kiosks, Interactive Voice Response via touch-tone phone and a cable TV government channel. Recently, the county’s Web presence has been expanded to include many social media platforms such as podcasts, RSS feeds, a YouTube Channel, and pages on Facebook and MySpace. These initiatives comprise a multifaceted strategy with a single goal: utilize the benefits of emerging technologies to extend and expand the ability of government to provide information and services.

Through the county’s E-government platforms, people can complete services online such as paying taxes, locating facilities and transportation routes, reporting property and zoning concerns, accessing general court information, and registering for parks and recreation classes.

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Fairfax County Office of Public Affairs
12000 Government Center Parkway, Suite 551
Fairfax, VA 22035-0065
Contact: Merni Fitzgerald, Director of Public Affairs
703-324-3187, TTY 711, Fax 703-324-2010
Media Pager: 703-324-NEWS (6397)
publicaffairs@fairfaxcounty.gov

Fairfax County is committed to nondiscrimination on the basis of disability in all county programs, services and activities. To request this information in an alternate format, call the Office of Public Affairs at 703-324-3187, TTY 711.


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