Consumer Protection Commission Seeks Input on Water Utility Rates

Sept. 17, 2009
OPA 171/09

News Highlights  

  • Survey available online.
  • Deadline to submit comments is Nov. 15.

The Consumer Protection Commission is conducting a study of rates paid by municipal water utilities customers in Fairfax County and is soliciting comments from the public by Nov. 15.

Residents are encouraged to complete a survey online or fill out a paper version (PDF) and fax it to 703-324-3900 or mail it to Fairfax County DCCCP, Public Utilities Branch, 12000 Government Center Parkway, Suite 433, Fairfax, VA 22035.

The issues addressed in the survey include:

  • Differences in rates and services among the five water utilities (Fairfax Water, City of Fairfax, City of Falls Church, Town of Herndon and Town of Vienna).
  • Operation and maintenance expenditures and other issues related to the conditions of municipal water utility systems.
  • Rate differentials for customers outside of a municipality's corporate limits (official borders of the city or town).
  • Transfer of revenues from the water utility to the general fund of the municipal government.

The Consumer Protection Commission helps protect consumers from illegal, fraudulent or deceptive consumer practices in the marketplace. The commission is staffed by the Consumer Affairs Branch of the Department of Cable Communications and Consumer Protection.

For more information, call the Consumer Affairs Branch at 703-222-8435, TTY 711


Get News. Get Information. Get Fairfax County.Contact: Merni Fitzgerald, Director, Office of Public Affairs
703-324-3189, TTY 711, Media Pager: 703-324-NEWS (6397)
To request this information in an alternate format, call 703-324-3187, TTY 711

Contact Fairfax County: Phone, Email or Twitter | Main Address: 12000 Government Center Parkway, Fairfax, VA 22035
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