Fairfax-Led Regional Emergency Response Improvement Merits Award
Sept. 14, 2011
- Improved emergency dispatch decreases response time up to 50 percent.
- Award-winning regional partnership continues to improve, expand.
For enabling faster resource deployment during emergency response, Fairfax County has received the National Information Exchange Model (NIEM) “Best of NIEM” Award from the Department of Homeland Security. The award recognizes the county’s work on a Northern Virginia CAD2CAD project.
CAD2CAD, the enhanced system for regional computer-aided dispatch (CAD), allows sharing of data and dispatch status among 9-1-1 call centers in Fairfax County, city of Fairfax, city of Alexandria and Arlington County.
Since going live in February 2010, the enhanced system has decreased emergency response time up to 50 percent across the participating jurisdictions.
Dispatchers now can view the real-time status of fire units and request resources from one another, which happens over 40 times per day. This is an important advancement in the National Capital Region where events often span multiple city, county and state borders.
The award-winning initiative was:
- Enabled through commonwealth of Virginia homeland security and public safety grants.
- Sponsored by the Northern Virginia Fire Chiefs and 9-1-1 Center directors.
- Developed in collaboration among multiple Fairfax County agencies, including the Fairfax County Fire and Rescue Department, Department of Information Technology and the Department of Public Safety Communications and Arlington County, city of Alexandria and city of Fairfax.
- Implemented by the Fairfax County Department of Information Technology.
CAD2CAD is being expanded with additional features and jurisdictions in the National Capital Region. It also has become a national model and participating vendors are considering incorporating its architecture in future products.