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Cancellation Line: 703-324-7068 (24
hour recording - leave a message) Please mention your name,
your FASTRAN identification number, the day of the trip
to be canceled, and if you are canceling one way or both ways.
Cancellations of Transportation Services:
During periods of snow or other inclement weather, FASTRAN
service may be canceled. Listen to your radio for Fairfax County
Public School Announcements or call FASTRAN customer
service at 703-222-9764 and press 8, TTY: 703-324-7079
If Fairfax County Schools are closed
all scheduled FASTRAN trips (except dialysis trips) will
be canceled. If the schools open 1-2 hours late or close early,
Mental health, and mental retardation trips will be provided
late or early by the same duration; dialysis trips will be operated
on schedule; and all other trips will be canceled.
Riders are expected to keep sidewalks passable
at their homes either by removing ice/snow or by spreading kitty
litter for traction.
General Information
FASTRAN
12011 Government Center Parkway, Suite 1040
Fairfax, VA 22035
FASTRAN Customer Service: 703-222-9764,
ext. 3 TTY: 703-324-7079
Scheduling Dial-a-Ride Trips (8 a.m. -
noon): 703-222-9764, ext 2, TTY 711
Cancellation Line: 703-324-7068 (24
hour recording - leave a message) Please mention your name,
your FASTRAN identification number, the day of the trip
to be canceled, and if you are canceling one way or both ways.
You also may be interested in Metro/Access Para transit service. This service was designed by the Washington Metropolitan Transit Authority to comply with the Americans with Disabilities Act (ADA). These riders are unable to use traditional fixed-route bus or rail service due to physical or cognitive disability or inaccessibility of facilities.
NOTE (FASTRAN is not a provider of Metro/Access Service.)
Metro/Access Eligibility: 301-562-5361
Rides: 1-800-523-7009 TTY: 301-588-7535
Complaints: 202-637-0128 TTY: 202-962-2565
Address:
12011 Government Center Parkway
Suite 1050
Fairfax, VA 22035
Click on bus to e-mail
Customer Service
Link to Metro
The Link to Seniors On-The-Go is: http://www.fairfaxcounty.gov/comm/trans/seniors.htm
Link
to Fairfax Connector
Link
to Metro Access
Wheelchair - Accessible Taxi Service
available in Fairfax County at No Extra Charges
Same Rate as Standard Taxi now
Taxi Fare: $2.25 for first 1/4 of a
mile and $0.40 for each additional 1/4 mile
Red Top of Fairfax - 703-934-4444,
TTY 711
Springfield Yellow Cab - 703-451-2255,
TTY 711
Falls Church/Fairfax Yellow Cab - 703-534-1111,
TTY 711
White Top Cab - 703-644-4500, TTY
711
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