FAQ
General Overview
Using the HSRG
Providing Feedback
The HSRG (Human Services Resource Guide) is an application that contains public,
non-profit, and some for-profit human services available to Fairfax County residents.
The HSRG was designed, developed, and is maintained jointly by the Resource Information
Management Services (RIMS) Staff of the Department of Neighborhood and Community
Services (NCS) and the Department of Information Technology (DIT). The RIMS staff is composed
of Social Workers who research, classify, catalog, and maintain the data. The DIT
staff is responsible for the technical aspects of the HSRG.
The HSRG contains a variety of information on organizations, including- detailed
and service descriptions, eligibility information and other service access criteria
including language capabilities and location details. The HSRG is available 24 hours
a day, 7 days a week to anyone with access to the Internet.
Top of FAQs
The HSRG includes organizations such as local government agencies, some federal
government agencies and private non-profit organizations that provide services to
Fairfax County residents. Private providers such as doctors, therapists, etc. are
not included in the HSRG.
Top of FAQs
The HSRG utilizes a Taxonomy-classification system to index and catalog services.
This Taxonomy provides all users with a common language to identify similar types
of human services when searching the database.
Top of FAQs
Yes. The Department of Neighborhood and Community Services' Coordinated Services
Planning (CSP) unit can be reached Monday - Friday, 8am - 4:30pm, at
- 703-222-0880 (voice)
- 711 (TDD)
CSP works with Fairfax County residents to assess their needs and link them with
public, non-profit, community-based, and private services/resources to meet their
needs. In addition to English and Spanish, CSP has staff members who speak various
languages available to assess the needs of the residents.
Top of FAQs
Search Tips - Less is More!!! Never use a phrase when a word will do. Never use
a word when a partial word will do.
Advanced Site Search – use to search entire content of the HSRG via Google search
functionality.
Keyword (Service) Search - use when searching for a specific term or word found
in the service or program name (i.e. clothing, CSP).
Zip Code Search (with Keyword Search) – use the zip code search along with service
search to identify resources that serve that particular zip code area.
Organization/Agency Search – use when searching for a specific organization/agency,
program or acronym (i.e. DFS, Salvation Army).
Classification Search – use when searching for a specific topic or theme (i.e. health,
education) that allows you to search the structure of the HSRG.
Top of FAQs
Maintenance of the database is an ongoing endeavor. We make every effort to ensure
the accuracy of HSRG data. The ever-changing nature of human services means some
data may have changed since it was last updated. If you find information that has
changed or is incorrect, please
e-mail us or use our
Feedback Form and share your comments with us.
Top of FAQs
Associated classifications are the categories used to organize the services in the
HSRG. To find similiar services associated with the same classification, use the
Classification Search.
Top of FAQs
There are two ways to provide updated information.
Top of FAQs