Consumer Services Division

Fairfax County, Virginia

CONTACT INFORMATION: 8:00 a.m. - 4:30 p.m. Monday - Friday

703-222-8435
TTY 711

12000 Government Center Parkway, Suite 433
Fairfax, VA 22030

Rebecca Makely,
Division Director

National Consumer Protection Week March 4-10, 2018

Join the Fairfax County Consumer Affairs Branch in celebrating National Consumer Protection Week from March 4 to 10, 2018. National Consumer Protection Week is a national celebration of federal, state and local agencies and organizations who provide consumer education and resources throughout the year. The Consumer Affairs Branch will host consumer education booths, presentations and workshops during the week at venues throughout the county. The Consumer Affairs Branch is committed to ensuring that Fairfax County consumers have the tools and resources they need to understand their consumer rights, navigate the marketplace and make informed financial decisions.

 

Schedule of events:

 

Monday, March 5, 2018

 

Information Booth – March 5, 2018 - 8:00 a.m. to 11:00 a.m.

George Mason University, Johnson Center Kiosk 4400 University Drive, Fairfax, VA 22030

What are you doing to protect yourself from fraud, identity theft and scams? Do you know where to get information about tenant-landlord rights and responsibilities or how to file a consumer complaint? Ask a Consumer Specialist and get information and answers to your questions.

 

Information Booth - March 5, 2018 - 10:00 a.m. to 2:00 p.m.

Reston Regional Library, 11925 Bowman Town Drive, Reston, VA 20190

What are you doing to protect yourself from fraud, identity theft and scams? Do you know where to get information about tenant-landlord rights and responsibilities or how to file a consumer complaint? Ask a Consumer Specialist and get information and answers to your questions.

 

Virginia Department of Treasury - Unclaimed Property - March 5, 2018 - 10:00 a.m. to 3:00 p.m.

Fairfax County Herrity Building, 12055 Government Center Parkway, Fairfax, VA 22035

Returning money, stocks, bonds, dividends, utility deposits, insurance proceeds, tangible property and more to the rightful owners. In past years, over $400,000 has been returned to consumers during National Consumer Protection Week! Throughout the week, the Virginia Department of Treasury representatives along with the Fairfax County Consumer Affairs Branch, will be available to meet with consumers and search for unclaimed property.

 

Combatting Consumer Fraud: Mail and Lottery Scams – March 5, 2018 -12:00 p.m. to 1:00 p.m.

Fairfax County Government Center, 12000 Government Center Parkway, Conference Room 4/5 Fairfax, VA 22035

There are a number of fraudulent lotteries and schemes that are targeted against senior citizens. There are precautions you can take to eliminate contact with potential scammers, and to ensure you do not give away all of your hard earned money. The mission of the U.S. Postal Inspection Service is to protect the American public from being victimized by fraudulent schemes where use of the mail is an essential part of the scheme. Join the Postal Inspection Service to learn more about these schemes, the scammers and what you can do to prevent yourself from becoming a victim. If you receive a phone call or a piece of mail that contains an offer that seems too good to be true, chances are it is. This class is free, but registration is requested. Contact Consumer Affairs at 703-222-8435 or by email consumer@fairfaxcounty.gov.

 

Information Booth - March 5, 2018 - 1:00 p.m. to 5:00 p.m.

George Mason Regional Library, 7001 Little River Turnpike, Annandale, VA 22003

What are you doing to protect yourself from fraud, identity theft and scams? Do you know where to get information about tenant-landlord rights and responsibilities or how to file a consumer complaint? Ask a Consumer Specialist and get information and answers to your questions.

 

Tuesday, March 6, 2018

 

Virginia Department of Treasury - Unclaimed Property - March 6, 2018 - 9:00 a.m. to 3:30 p.m.

Reston Community Center, 2310 Colts Neck Road, Reston, VA 20191

Returning money, stocks, bonds, dividends, utility deposits, insurance proceeds, tangible property and more to the rightful owners. In past years, over $400,000 has been returned to consumers during National Consumer Protection Week! Throughout the week, the Virginia Department of Treasury representatives along with the Fairfax County Consumer Affairs Branch, will be available to meet with consumers and search for unclaimed property.

 

Information Booth – March 6, 2018 - 11:00 a.m. to 2:00 p.m.

George Mason University, Johnson Center Kiosk, 4400 University Drive, Fairfax, VA 22030

What are you doing to protect yourself from fraud, identity theft and scams? Do you know where to get information about tenant-landlord rights and responsibilities or how to file a consumer complaint? Ask a Consumer Specialist and get information and answers to your questions.

 

Digital Literacy: TV and Beyond – March 6, 2018 - 12:00 p.m. to 1:00 p.m.

Fairfax County Government Center, 12000 Government Center Parkway, Conference Room 4/5, Fairfax, VA 22035

Television is an increasingly important source for information, and there is an increasing number of ways to get video content: broadcast TV, cable, satellite and streaming over the Internet. We will discuss how to evaluate the options and put together the best package of services for you. The session will also address some of the issues in using these video sources: reliability and critical viewing, scams, privacy, ease of use, and the effects of network neutrality. This class is free, but registration is requested. Contact Consumer Affairs at 703-222-8435 or by email consumer@fairfaxcounty.gov.

 

Consumer Information Booth - March 6, 2018 - 2:00 p.m. to 5:00 p.m.

Pohick Regional Library, 6450 Sydenstricker Road, Burke, VA 22015

What are you doing to protect yourself from fraud, identity theft and scams? Do you know where to get information about tenant-landlord rights and responsibilities or how to file a consumer complaint? Ask a Consumer Specialist and get information and answers to your questions.

 

Consumer Information Booth - March 6, 2018 - 4:00 p.m. to 7:00 p.m.

Woodrow Wilson Library, 6101 Knollwood Drive, Falls Church, VA 22041

What are you doing to protect yourself from fraud, identity theft and scams? Do you know where to get information about tenant-landlord rights and responsibilities or how to file a consumer complaint? Ask a Consumer Specialist and get information and answers to your questions.

 

Wednesday, March 7, 2018

 

Virginia Department of Treasury - Unclaimed Property – March 7, 2018 - 9:00 a.m. to 3:30 p.m.

Fairfax County Jennings Judicial Center, 4110 Chain Bridge Road, Cafeteria, Fairfax, VA 22030

Returning money, stocks, bonds, dividends, utility deposits, insurance proceeds, tangible property and more to the rightful owners. In past years, over $400,000 has been returned to consumers during National Consumer Protection Week! Throughout the week, the Virginia Department of Treasury representatives along with the Fairfax County Consumer Affairs Branch, will be available to meet with consumers and search for unclaimed property.

 

Energy Saving Tips to Put Some Green in Your Pocket - March 7, 2018 - 12:00 p.m. to 1:00 p.m.

Fairfax County Government Center, 12000 Government Center Parkway, Conference Room 4/5, Fairfax, VA 22035

People often assume that their utility bills are a fixed cost, but there is a lot that both homeowners and renters can do to lower their utility bills. This presentation focuses on low/no-cost tips for saving energy and available assistance and resources. This class is free, but registration is requested. Contact Consumer Affairs at 703-222-8435 or email consumer@fairfaxcounty.gov.

 

Information Booth - March 7, 2018 - 12:00 p.m. to 3:00 p.m.

George Mason University, Johnson Center Kiosk 4400 University Drive, Fairfax, VA 22030

What are you doing to protect yourself from fraud, identity theft and scams? Do you know where to get information about tenant-landlord rights and responsibilities or how to file a consumer complaint? Ask a Consumer Specialist and get information and answers to your questions.

 

Consumer Information Booth – March 7, 2018 - 2:00 p.m. to 5:00 p.m.

Martha Washington Library, 6614 Fort Hunt Road, Alexandria, VA 22307

What are you doing to protect yourself from fraud, identity theft and scams? Do you know where to get information about tenant-landlord rights and responsibilities or how to file a consumer complaint? Ask a Consumer Specialist and get information and answers to your questions.

 

Fraud Prevention Presentation - March 7, 2018 - 4:00 p.m. to 5:30 p.m.

George Mason University, Johnson Center Kiosk, 4400 University Drive, Fairfax, VA 22030

Ever wonder if that website you want to order from or that business you want to hire is legitimate? Fairfax County Consumer Affairs will be sharing tips and tricks on researching for fraud before it happens. Connecting research skills with your personal finances is key in protecting yourself when using the internet and advertisements to rule out scams.

 

Build a Better Credit Report - March 7, 2018, 7:00 p.m. to 8:30 p.m.

Financial Empowerment Center, South County Government Center, 8350 Richmond Highway, Alexandria VA 22309

Building a better credit report starts with getting a copy of your report from the only authorized site, www.annualcreditreport.com. Join Consumer Affairs at the Financial Empowerment Center at South County to discuss what’s in a credit report, review the process to dispute errors and find out what factors affect your credit score. This workshop is free, but registration is requested. Contact Consumer Affairs at 703-222-8435 or by email consumer@fairfaxcounty.gov.

 

Thursday, March 8, 2018

 

Consumer Information Booth – March 8, 2018 - 8:00 a.m. to 11:00 a.m.

George Mason University, Johnson Center Kiosk 4400 University Drive, Fairfax, VA 22030

What are you doing to protect yourself from fraud, identity theft and scams? Do you know where to get information about tenant-landlord rights and responsibilities or how to file a consumer complaint? Ask a Consumer Specialist and get information and answers to your questions.

 

Virginia Department of Treasury - Unclaimed Property – March 8, 2018 - 9:00 a.m. to 3:00 p.m.

Hollins Hall Senior Center, 1500 Shenandoah Road, Alexandria, VA 22308

Returning money, stocks, bonds, dividends, utility deposits, insurance proceeds, tangible property and more to the rightful owners. In past years, over $400,000 has been returned to consumers during National Consumer Protection Week! Throughout the week, the Virginia Department of Treasury representatives along with the Fairfax County Consumer Affairs Branch, will be available to meet with consumers and search for unclaimed property.

 

Information Booth - Thursday, March 8, 2018 - 10:00 a.m. to 2:00 p.m.

Sherwood Regional Library, 2501 Sherwood Lane, Alexandria, VA 22306

What are you doing to protect yourself from fraud, identity theft and scams? Do you know where to get information about tenant-landlord rights and responsibilities or how to file a consumer complaint? Ask a Consumer Specialist and get information and answers to your questions.

 

How to Prepare for a Data Breach – March 8, 2018 - 10:45 a.m. to 1:00 p.m.

Mason District Government Center, Community Room, 6507 Columbia Pike, Annandale, VA 22003

Protecting your personal, financial, and confidential information requires awareness and knowledge. While we can’t prevent our personal data from being exposed, we can take precautions and put a plan in place so our information can’t be used against us. Get information, tools, and resources so you can be proactive in reducing your risk when the next data or security breach occurs. This presentation is sponsored jointly with Annandale Chapter 1159 of the National Active and Retired Federal Employees Association. Refreshments will be available prior to the presentation.

 

Consumer Information Booth - March 8, 2018 - 3:30 p.m. to 7:00 p.m.

Centreville Regional Library, 14200 St. Germain Drive, Centreville, VA 20121

What are you doing to protect yourself from fraud, identity theft and scams? Do you know where to get information about tenant-landlord rights and responsibilities or how to file a consumer complaint? Ask a Consumer Specialist and get information and answers to your questions.

 

Friday, March 9, 2018

 

Consumer Information Booth – March 9, 2018 – 10:30 a.m. to 2:30 p.m.

Chantilly Regional Library, 4000 Stringfellow Road, Chantilly, VA 20151

What are you doing to protect yourself from fraud, identity theft and scams? Do you know where to get information about tenant-landlord rights and responsibilities or how to file a consumer complaint? Ask a Consumer Specialist and get information and answers to your questions.